I've never written a negative review about a business until today. Yesterday I had the worst experience I've ever had at this place in Delray and if I'm posting this review right now, know that it's a big deal. I've been in customer service for a very long time, and I'm absolutely appalled by what happened here yesterday. It was my first time ever getting my lashes done since I had a photo shoot the next day and I made sure to stress that I wanted the shortest most natural lashes because I'm very simple. I may have said this 5 x prior to getting the lashes done. It turned out that they were super long and reached my eye brows (length 12) so I guess I needed a 10. I asked for the shortest and did not receive the shortest for some reason. I kindly asked her to remove them since I didn't feel comfortable and she removed my natural lashes along with it. I walked out of there practically in tears. I had beautiful natural lashes before this and walked out missing my natural lashes. I have pictures. Then Desiree (the owner of Amazing Lashes) treated me so poorly truly like a second class citizen. Instead of comforting me, she told me that I must pay for the application and pay an additional fee for the removal of the lashes!! She didn't even bother asking me what was wrong or how I felt. All she cared about was money. I was shocked because I've never encountered such a lack of customer service in all of my life. I told her staff that I do not feel comfortable paying for this, and then I left. Desiree then proceeded to tell me that she is calling the authorities. I'm still stunned by this I really am. This is not about the money. This about customer service and acknowledging a client that is having a really negative experience. I rushed over to another salon that was kind enough to take me the same day, so late in the day. They were even stunned when they saw what happened to my natural lashes. Now I'm sad to say that I'm stuck with fake lashes until my natural ones grow back which could take 6 months even (I don't know because I've never done this before). Elle A read more

I had always wanted lash extensions, but was nervous about where to go. I did some research, and ended up deciding to try Amazing Lash Studios in Delray Beach. Since I first started going in January, I purchased a membership and have been there every 3 weeks like clockwork! I have had three different techs, but my favorite has been Courtney. She is an absolute doll and does a fantastic job with my lashes. Every appointment I make is with her. She is a total perfectionist, so I always leave with my lashes looking flawless. She is also an absolutely hilarious person and has me cracking up during my entire fill. All of the staff at the Delray location has been amazing with me. I have spoken to one of the managers (also named Courtney) who is kind and very professional. I also have had great experiences with the front staff - in particular Brooke and Amber! I live in west Boca, but I consistently make the drive to Delray because I love the staff so much. Lastly, I am always able to get an appointment. There have been times I have been under a time crunch and they have always helped to accommodate me. The location is beautiful and very clean. The pricing is very reasonable for lash extensions. All of the staff I have encountered has been extremely pleasant and professional. Definitely give Amazing Lash in Delray a try! read more

What an amazing experience I had here at Amazing Lash Studio in Delray Beach. Warm, friendly energy as you walk in the door. Desiree and her front desk girls were very helpful with all the information they gave me prior to going through with my appointment. I was very nervous being that someone would be working near my eye but the moment the process started I didn't feel a thing. My lash tech was Iryna, very sweet and gentle woman who's work is very neat! I completely fell In love with my lashes, they were much longer than before but still natural as possible. I mixed and matched the two styles "natural" and "cute", the combination of the two worked so well with my eye shape as Iryna suggested. I definitely signed up for their monthly membership program! Great deal for an amazing service. Nothing is better than feeling beautiful, thank you ladies! read more

very terrible the manager chelsea is violent and terrifying i thought she was going to attack me today when she was screaming at the top of her lungs at me and my sister because of a simple misunderstanding she then call the cops (still screaming at us and the cops now) and when the cops said we did nothing wrong she started making things up to try and get us in trouble? but thank god the cops took our side. this woman is very dangerous and unstable next time i'm afraid she will physically assault someone this place needs to be taken down ! even the lash techs are terrified of her please if the owner or someone sees this please get in contact with me i am shaken up and honestly need to speak with someone higher up read more

I've only ever done my eyelashes a few times but I'm definitely sticking to this place!! I showed Maria multiple different photos of what I thought I wanted and she pretty much gave me all of them together and knew exactly what I wanted!!! She was fast and efficient and had such a great positive attitude!! She even told me what she thought was gonna be best and I gladly trusted her and I'm so happy it came out higher then my highest expectations!! This place is great for anything from the most natural to the most glamorous especially Maria!! I highly recommend! I even provided a before and after picture to show you because of how much I love love love!! read more

I have been a customer at Amazing Lash for about 3 1/2 years. After my experience at Amazing Lash Delray, I will never step foot in there again. Sam has been my tech for quite some time, and she was amazing! After hearing she was no longer there I received a new Tech named Steph. As soon as I stepped into the room she had an attitude from the beginning. Stating I did not have 50% of my lashes on and needed extra charge for a lash wash. I pay every month for the past 3 1/2 years for a hour refill. After finishing there was a gap in my lashes and she REFUSED to fix stating my 50 minutes was UP. As a PAYING customer I was disrespected and appalled. read more

Not only is this the cleanest lash studio I've been to but the staff are the best. Each and every interaction I've had has been fun! Nikki, Beth and Stephanie are awesome!! You can tell that they take pride in what they do and that they enjoy doing it. When you walk in through the door Julie is always there with a smile on her face and a warm welcome as though you're entering her home. I've had one minor hiccup and Julie went out of her way to take care of me. Not only have I returned, I will continue to book my appointments here and tell all of my friends! Keep up the great work!! read more

Nikki in Delray Beach is absolutely amazing she is the only lash artist that I will go to now. She makes the lashes look so full and natural. I get compliments all the time about them. Nikki is really good with working with you on finding which style and length you like best. Her customer service is amazing as well and she always makes you wanna come back. The only downside is that it's a little pricey but the work they do its worth it. Would highly recommend this place and definitely choose Nikki for your artist, you won't regret it! read more

A dreadful experience with the stylist & especially the management. I came in for a 6d full set, and I kid you not, I left with a lopsided look. View the pic which I posted. As you can see, one eye has the long lashes and the other eye has lashes that are light & short. I called to express my utter disappointment to the so called manager and was offered for the lashes to be fixed only if I were to be charged a half set's price!!! As if the unprofessionalism wasn't a fault on their end!!! Management is unaccommodating & extremely rude. read more

I started going here a few months ago after going to another nearby salon where my lashes never lasted longer than a week. Let me tell you what a big difference in the quality of experience here. Adriana is amazing! My lashes have never looked this good, this woman CLEARLY knows what she's doing. I only wish she had more openings in her schedule! She's booked so far in advance, Dayleen at the front desk is super helpful & friendly also. LOVE this place! I drive almost an hour to get there but definitely worth it! read more

I have been a twice monthly member of the Delray location for about 9 months and I am very happy with my lashes. I had the "cute" look with "feather weights" and they improved but didn't significantly change my look for work. I recently changed to "volumes" done by Stef and wow, I get compliments almost daily that I look great, rested or younger even though I no longer wear any eye make up. The money I save on no eye-make up goes toward my lash addiction! Thank you Stef! read more

Omg !!!!!! Michelle is theeeeee best !!! She totally fixed my lashes from previous places that messed them up. I'm not even kidding she worked wonders on my lashes. She is absolutely the best and very gentle and really listens to what you want. Also nelda at the front desk is so helpful and very friendly and makes you feel welcomed she even knew my name when I came in for my appointment and that means a lot ! Here is a before and after! read more

I have been going here for quite some time. And I just have to say that the girl who does my lashes is absolutely amazing!!!! She does such an amazing job and believe me when I tell you I'm SUPER PICKY! Her name is Courtney I HIGHLY RECOMMEND HER!!! Thanks for always doing such a great job! If you're looking to get your lashes done and get them done right then go to amazing Lash in ask for Courtney read more

I absolutely LOVE my lashes!! Not having to wear mascara anymore helps me get ready so much faster! These girls know what they're doing and are super talented and always make sure you're comfortable. Another note, the place is very clean which I really liked. I recommend getting the membership if you want to keep up with the lashes, it's actually fairly priced compared to other places! read more

I love my lashes! Thanks to Angelina I have a very natural and fresh new look. She did a great job and I was even able to take a little nap during the application process. I was a little nervous to try lash extensions but these look very natural! I have received several compliments and it has only been a few days!! Highly recommend Angelina and Amazing Lash Studio. read more

Greatest eyelash extensions place I've ever gone to. Stef perfects my eyelashes literally every single time I go to her. I've never had an issue with this place. Amazing price for an amazing job. Highly recommend going to Stef. She's beyond professional, careful, knows what she's doing, and always takes in what you say so your eyelashes look the way you want them to. read more

Wouldn't recommend coming here. So many better local eyelash studios that do a better job. They use way to much glue and will make your lashes super comfy. There have been times when they have done a great job, but honestly what turns me off the most is the front desk. The people working the front desk are super rude and super unprofessional. read more

Courtney was my stylist and she was great. I came a month ago on my birthday and just came back for a second visit for a full set and they look even better than my last visit. The girls here are so nice and helpful. I would recommend this studio to anyone looking for a good experience and great customer service. My lashes look so good. read more

Amazing indeed! Love the 6D effect that gives so much volume to my lashes. People stop me in the streets to ask me if the lashes are natural and where I got them done. Easy to maintain and the monthly program makes it so much more affordable! Nicky's the best master stylist who gives the most glam shape and stays the longest! read more