I booked an appointment with a master stylist, asked for a natural looking cat eye, and ended up with very long lashes that appear the same length all across the eye. They don't look bad, but they aren't at all what I asked for. Additionally, my right eye was completely pink and irritated for the rest of the night and next day. In fact, I still have some redness 2 days later. Anyway, I called back the next day to tell them I was unhappy with my lashes and ask if I could come back in - I specifically said that I didn't like how long the lashes were. They booked me for an adjustment, so I went back in, at which point I had to wait 30 minutes past my appointment time. Then, when someone finally saw me, she said that she couldn't do anything about lashes that were too long because she didn't have the time to redo them, then told me that the lashes are in fact "cat eye" by their specifications, they just don't look right on my eye shape. (I've had lashes plenty of times before and always got a distinct cat eye when I asked for one, even at this studio.) So TLDR, I got lashes I didn't like, asked to have them adjusted, and then spent 40 minutes in the studio only to find out that they wouldn't redo them for me, even though I told them over the phone that the issue was the length and they should have known at that point the lashes would need to be redone entirely. read more

Amazing Lash Studio - Some left over redness two days after the appointment. I should've taken a pic before this - the bottom of the eye was completely pink - Eyelash Service Near Me - Delray Beach, Florida

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Did a very good job and it looked amazing!! My eyes turned very red after and the minute i went to the bathroom in the studio to look at my eyelashes a peice came off! I also moved around a lot so that's probably why a peice came off and my eyes turned red. So many peoced came off right after i got them done. Sorry not coming back! read more

Amazing Lash Studio - I got the Natural set. - Eyelash Service Near Me - Delray Beach, Florida

Drove down from West Palm Beach for my appointment I had booked the week prior for 9am. Arrived 10 minutes early to fill out paper work. The master stylist I was booked with did not show up & after 20 minutes the receptionist came back to the front to tell me that the owner booked my appointment by mistake. I received a call from that same receptionist the day prior to actually confirm this appointment along with a text this morning. Very disappointed in the professionalism, no apology was made. Was offered to rebook at a later time that same day and I refused.. read more

Really informative about the variations of the lashes but fail to inform best particles in scheduling a refill. This location is more accommodating than the Boca one, but in terms of service, I always feel a bit rushed even though I arrive on time. If you need an appointment in a hurry, this is a good fast solution, especially if you're a member. Be sure to be thorough in explaining what type of lashes you already have if you're coming back for a refill and push to get the style you won't despite if they are running behind schedule. read more

Well.... I tried this location twice and both times was a disaster. The first time I was discriminated and the second time the lashes fell out next day. By the end of the week more than half of the lashes were gone. Management denied me of my right to have a refund for the poor quality material used to preform the service. Save your money and frustration with this location. read more

Maria has done my lashes for the past couple months and she does an amazing job! I'm new to lash extensions and she walked me through everything and answers my questions with expertise. She has great advice on maintaining lash quality between sessions and is very precise and gentle at every appointment. read more

The quality of their glue is terrible!! I would not recommend them at all. By the fifth day 80% of the lashes had fallen, I tried to get them refill and they asked me to pay additional 89$, mind that I had already spent 170$ for the initial set! Of course I refused to pay over 250$ for a 2 weeks worth of lash extensions. read more

Nelda at the front is amazingly knowlegable Very honest in the services and package sign up She was super helpful Elena is a great stylist I like their transparency when it comes to services read more

Amazing Lash delray is the best studio I have been to this far for eyelash extensions! They have helped me find confidence and make my everyday life better by the beautiful lashes they provide me with! Thank you amazing lash read more

nikki does beautiful work on my lashes every time!!!!! love her so much. i definitely recommend booking an appointment with her

I went in for a full set and am completely pleased Beth was professional and very quick! I am definitely going back Genevieve B read more

Was hoping to give zero stars, the newest manager here is the absolute worst person to communicate with. You would think if she was hired for a customer service role, she would be a little nicer...you know since that's her job. Could not be bothered trying to help out and was quick to just hang up the phone. Understandable why the owner is trying to sell this location, because clearly it can't even be managed properly! read more

Excelent service! Everybody is very friendly and professional. Every time I go there, I leave with a smile on my face. My lash technician Gigi is the best! My lashes are always perfect and they last forever. She is wonderful!!! Call this place and ask for Gigi, you will be amazed by her amazing job and your amazing lashes!!! read more

This place has a very low quality product. I got a full set on Thursday. By Friday most lashes on my left eye fell off. Good customer service but cheap, crappy lashes. Waste of $$ read more

Terrible experience! I just moved to the area and was so excited to try out this studio. I asked my eye lash tech, Adrianna, to ensure she used glue for sensitive eyes, as this works best on me from previous experience with eye lash extensions. She assured me that she did. As soon as she was done with my lashes, I knew something was wrong - my eyes were extremely irritated and they were a bit swollen. She assured me it was the fumes. She also recommended I take biotin, so my real lashes would grow, as she commented the hair was rather thin. When I got home, I checked the extensions closely in the mirror and noticed that some of the lashes were glued to my lash line, instead of my actual lashes - this is what I feel caused the irritation. That evening my husband commented how red my eyes were getting. Throughout the night, I couldn't sleep because my eyes were irritating and getting progressively worst. I finally got out of bed and when I looked in the mirror, my eyes were blood shot red, extremely swollen, and irritated. I took an antihistamine, eye drops and arnica for the swelling to alleviate the side effects, and I immediately drove to the the studio and waited in my car until they opened to have the lashes removed. I shared with the front desk receptionist that I felt something may have gone wrong with the application, as some of the lashes were glued to my eye lash line instead of my actual lashes. The removal process was horrific. I'm not sure what was used but it felt like lash tech, Adrianna, was pouring hot sauce in my eyes. It took 45 minutes and the tears streamed down my face as she tried to remove them. The front desk receptionist came to check in on me during the end of the removal process and commented to the lash tech that she would have to pluck the last of the false eye lashes to remove them. I've never heard of such a thing - they should always be wiped off, never plucked. When I finally came out, I asked the front desk about a refund and to my surprise, she shared that they wouldn't give me a refund, but instead wouldn't charge me for the removal process. I emailed corporate twice, with no response from anyone! Overall, a terrible experience! read more

Amazing Lash Studio - Terrible experience, terrible application and removal process, and then no refund! - Eyelash Service Near Me - Delray Beach, Florida

Kenya was the best lash aesthetician I've ever had. So professional, careful and talented. She's lovely as a person and as a professional.

Establishmental is clean and Beth is amazing! Very knowledgeable and professional. It was my first set and now I'm hooked.

Beth was amazing! Fabulous lashes in no time! Great coaching from all the staff to help me pick my best lashes

This place is great. Quick shop to get glammed up. The staff is super nice too. They're fun and make you feel very comfortable. Gigi is a master, I definitely recommend her Especially for special occasions read more

BUYER BEWARE! I phoned into Amazing Lash Delray on 9/8/21 at 5:41pm and spoke to Julie where I asked to be refunded for a remaining credit on my account. When they advised that they could not refund me, I asked what other services or products I could use to apply my credit towards. I was advised that it could only be used for lash services - to which I was no longer receiving, as they had caused damage to my lashes. Because my account was suspended and not fully terminated, I expressed that I would like my membership to be terminated. Julie acknowledged my wish and I expected my membership to be terminated. On 12/29/21and 1/29/22 I was charged two additional membership fees, each in the amount of $219.98. When I called in about the first charge, I was told Julie was on leave and there was nothing they could do but they would write a letter to Julie for her to reach out to me once she was back. After the second charge was made, I called in again and surprisingly, Julie is back from leave and I still have no resolution. I proceeded to explain the situation and the conversations that we had back in September, to which she tells me that she never said any of those things. I am now out of $439.96 for services I haven't used since August of 2021 and I am not even local to them anymore. All I have asked for is the refund of the amounts charged AFTER I asked for my membership to be cancelled and have had no resolution from them. Save yourself the drama and book with a private lash stylist. They are MUCH more skilled, professional and courteous than these clowns. read more

Loved Angelina! She is so sweet and made my lashes look very fresh. Love my new look. I made a monthly membership because it is the best price you can ask for. read more

Love my lashes by GiGi, she is excellent and knows her stuff!!!! Makes my eyes look great!! :) Claudia read more

I have already sent in a review regarding Amazing Lash charging my credit card for my Fiancé's account after she cancelled her membership. I received a reply from Claire H who stated she was their business manager so I called the store to try and resolve the issue. I was then transferred to Julie who informed me that Claire only answers their reviews and is not the Business Manager. I explained to her the issue at which time she stated that my Fiancé ( Jennifer ) suspended her membership when she called but didn't cancel and that according to the contract she had to cancel in writing. I then proceeded to ask her for a copy of the contract that Jennifer purportedly signed so I can read it and she told me that she would send me a blank copy of their contract. When I told her that I want a copy of the contract that she claims Jennifer signed she told me that she didn't have a signed contract by Jennifer. She then stated that the owner would be back on August 21 and at that time she would speak to the owner about the issue. I then asked her if it was safe to assume that I would receive a call by August 23 or 24 and she said that she would call Jennifer not me and it would be sometime after August 21 but she didn't know when that would be. In summary I find it odd that someone answers their reviews claiming to be their Business Manager and isn't, that they would continue to charge for a monthly membership after it's been cancelled knowing that they do not have a written contract and that Julie's responses were contradictory, her attitude extremely rude and her customer service was non existent. I hope this review helps other people. read more

Amazing Lash Studio in Delray Beach has terrible service. As a client, I feel extremely disappointed with the staffs. They disrespected me as client and member of the Amazing Lash Studio. As business owner, I value every client that I have. This did not happen in Delray Beach. The receptionist is very very rude. I will report the situation in details to the general manager of the franchise. Don't go to Amazing Lash studio in Delray Beach. If you can, go to the locations in Boca. read more

Angie was great. I was so relaxed, I fell asleep! And I don't know what she does but she smelled good which I feel is important since her hands and face are within smelling distance to your nose (and I'm pregnant so I gave super smell!) And of course I love my lashes! They make me feel pretty and like I don't have to wear makeup which is a crazy super plus being a mom! The front staff is amazing too: upbeat and friendly which is a must for me; They make you feel welcome! This was my second visit and I decided membership was for me: $59.99/month is a can't beat price for the service I'll receive and the way I'll feel. Btw appointment was at noon and I was out by 1. read more

Had a wonderful experience today with Maggie! She was so gentle and kind. She really took her time getting every lash just right! I LOVE MY NEW LASHES! I am naturally blonde, so it's a dream come true to actually SEE my lashes without using mascara! I am so glad I took the plunge and tried my first full set. I will be back for refills for sure!! Thank you for a great first-time experience. (I would recommend coming in for the "patch test" beforehand....I did that two days before my full set, and it really made me feel reassured!) Great place. Very clean too! read more

Receptionist makes an appointment with a master for a full set of lashes. She had me waiting for a response from the expert. It was 9:30 and the appt was 11:00. I slipped her my number and asked her to text me if there was a problem. I left and came back at 10:55. When I got to the door, a sign was on the door that said "return at 12:00", but I noticed them at reception. I came in and told them how the sign scared me. Then she says, oh the girl never responded so I guess you won't have an appointment today. I asked why she wouldn't have text me. Waited 1.5 hours and never thought to let me know. Girl seemed absolutely clueless. I would never come back read more

After having some issues with another location, I came to the Delray location and haven't been disappointed. Adriana is the only stylist I trust and so glad I found her. A master stylist is truly worth it! Thanks guys! read more

This place is horrible. Do you not go here! I booked my appointment online and just because they didn't have my card on file they canceled my appointment. That is just poor customer service. The manager was a biatch, and did Not show any empathy to reschedule my appointment at the time I wanted and to take my card information. I actually wanted to sign up with them for the membership, if they would've offered me a better service. read more

Loooove this place!! Everybody is so nice and Whitney at the front desk is super nice and helpful! She's always been so great with fitting me in and with any questions I have! I've never gotten my lashes done before and I was always super skeptical it I decided to give it a try and I am obsessed! Sam did my lashes my first time and I haven't gone to anyone else since she is so nice and great at what she does I've never had any issues with them and always get the best compliments! Would definitely recommend going here for lashes!!! read more

Adrianna is the best! I live getting my lashes done here the entire facility is beautiful and clean! I love the products as well :)

Not my first time at the circus but my first and last time here. The $30 upcharge for a "master tech" is kind of ridiculous and since I was not happy with the results by "a master tech" I doubt the experience and technique of the rest of the techs. My lashes, a few days later, are falling out. One eye looks fuller than the other and basically my lashes look skimpy and not attractive in the least. I've had my lashes done many times before so I do know what to expect. read more

Ughhh this place is so conflicting. I've now had two memberships with them and can only seem to find that their master stylists are the only ones who can somewhat do the lashes properly. Now let me tell you the girls at the front desk are hit or miss. I purchased a cleanser they were out of and they made were supposed to call me when it came in. Unfortunately I was left calling them as a week came and no one called only to find out that they had received it days ago. They don't even answer their phones I called 3 times in the 30 minute time period only to get left on hold two times and sent straight to voicemail. Stuff like this makes me not want to give them my money, but I love how their lashes turn out even though they have a lot of fall out. read more

Amazing lash studio is so impersonal. I went many times and each lash tech spent less than a minute talking with me about what I actually wanted and every time I looked at what they'd done, my eyelashes looked bare. When I decided to cancel my memebership the woman that I talked to told me that as long as I canceled 10 days before my bill date that I would not be charged. I canceled 12 days before and was charged AGAIN. Manager said policy is 30 days but maybe they should have their front desk trained and aware that it is 30 and not 10? I had my eyelashes filled elsewhere. I would have used my final month if I had known this would happen. Overall, amazing lash is impersonal, expensive and a scam. Would never recommend this place ever. read more

Wish I could give more stars but I have been doing my lashes for about five years by amazing professionals who buy the best products. I loved my lashes from here and my experience but I went back to ny and my lashes needed to be filled so I did that. She said shes never seen so many gaps in my eyelashes before. Also said that the fans on volume lashes are already pre made. Not knocking the place but I sure did learn a lesson. read more

Was going to this place for about three years. The only person I liked doing my eyelashes was Angie, but our schedules changed. Other girls were good as well, but honestly the horrible management and front desk girls really turned me off from this place. There are so many better places within Delray and Boca that you can get your eyelashes done. They front desk girls have no idea what they are doing, they are rude and unprofessional and I would rather spend my money elsewhere. read more

The master adriana is awesome, the best ever and ever, she is friendly, good person, and her work is unique... somedoby there do my eyelashes before and I didn't like it so I never gonna left her, I always call to made an appointment with her, the front desk said that she never is available so wait sont go with somebody else, take time to meet her but she is the best... the studio es very clean, the rooms are quiet and good maintenance, her room smell delicious... read more

Love GiGi she is wonderful and I look so beautiful she is quick and personalable I get 6D volumes and absolutely love them!!!!

Beth did an amazing job on my lashes! Haven't had a bad experience in this salon as all techs seem to be knowledgeable, attentive and committed to high quality work. Highly recommended! read more

I'm very pleased about the customer service received. Nikki was kind and knowledgeable about what I wanted.