We found Shade Concepts through Costco's sale on Graber shades. We contacted them to help us put…read moreshades in a newly purchased home in Mount Vernon. The people at Shade Concepts were very responsive and helpful. The field worker, Carolyn, came to our home and met with my wife. Carolyn knew the product and gave us options, some of which could save us money. She did not try to push higher-priced items. We trusted her aesthetic and that she was most interested in helping us meet our needs. The installer, Henry, was punctual, courteous, and took the time to answer all questions. Finally, as he cleaned up, he explained that they recycle the waste cardboard and plastic! We would certainly use Shade Concepts again with confidence. Highly recommend

Shade Concepts provides a free in-home consultation, and it is well worth taking them up on this…read moreopportunity. They make these custom, high quality window treatments in many beautiful fabrics.. NOT one size fits all. Our consultant, Daphne, was a great listener and thoughtfully evaluated our situation and concerns (light filtering vs black out for an upstairs guest room with high windows and skylights. Our concerns were insulation/energy for this project). She measured using a laser system which is fast and extremely accurate. She also brought her own ladders. We looked at my wall colors and she gave me her opinion as I was on the fence. Within a few days, Daphne sent a detailed quotation including several options as I wasn't sure which way to go. The quotation included information on the lifetime warranty, US-made product, and Costco Shop Card (which is truly awesome!) We made our decisions on color and styles and were able to pay/place order online. Daphne came back out as soon as the blinds were received and even managed to squeeze us in despite the busy holiday season. I should mention Daphne was personable, efficient, and extremely professional as I remembered her and her meticulous attention to detail when she installed blinds for several projects at our previous home. The installation was done quickly, maybe less than an hour. The blinds look amazing. I would rate Shade Concepts 5 stars all the way! Top-of-the-line, backed by a lifetime warranty, and exceptional staff supporting all aspects of the purchasing and installation experience.

I am 100 percent impressed with Jennifer and Meryluz from Lyn's Draperies. They are exquisitely…read moreskilled, timely, and professional in every manner. The black-out custom Roman shade they made for my bedroom window looks wonderful, works perfectly, and was a serious upgrade. I recommend working with them for any window treatment you're considering.

I've never taken the time to write a review on Yelp, so the fact that I am doing it is a testament…read moreto how thrilled I am with the drapes & pillows Jennifer & her team made for me. My first custom order from Lyn's Draperies was almost 13 years ago when I began redecorating my home. Since this last project is my 5th, and for my new home, it's evident they produce top quality workmanship that keeps they're customers coming back.

Updated; I received a call the next day from General Manager Bob Dodge. He showed genuine concern…read morefor my posted review. Typically, a retailer doesn't want negative publicity in the social media world of today. He generously and/or appropriately gave me a refund of a portion of the price I paid to a figure I felt was fair. I accept that my experience was the result of a sales person who is either in the wrong job or was having a bad day. When I have a need to return to this store, I will choose to be helped by a more considerate sales person. Original post. I've never purchased furniture at Samuel's myself but have accompanied friends who have and have, myself, been impressed with the selection of quality items and the staff who helped in my friends purchases. On October 15, I entered the store in search of an end table for a particular spot in my house. I was greeted by Mr. Van Den Berg. I explained what I was looking for and we moved around the store but found nothing that seemed right. He suggested I look around and he proceeded to sit at his desk. As I walked by, I saw an interesting piece that was near where he was sitting and was obscured by a fake plant that sat on top. It was marked "Hue Round Stool" # 12532 or 928419. It was made from laminated wood that made up a conga drum-like "stool". The glue had obviously failed from severely shrinking wood and there were cracked seams around the entire item. The SALE tag showed it to be marked down to $119 from a regular price of "$259". It was in very bad shape for the quality of what the store sells, but it was perfect for what I was looking for. I asked if it could be marked down more and I received a cold and emphatic "NO". I was tired of searching for the right item and agreed on the "as-is" price. While Mr. Van Den Berg was writing up the sale, I noticed on the attached tags that the original price tag indicated that the regular price was $199, not the $259 which was the MSRP. The sales tag was blatantly misleading. I pointed it out to Mr. Van Den Berg and noted that this "table", which was really a stool and would have sold at a garage sale for $20, wasn't even half off. All he had to say was that he would point this out to management. I proceeded to pay for the "table" since it was what I was looking for even though it was, in my opinion, over-priced. I asked if it could be carried to my car and he said he couldn't do it and nobody else was around. I carried it myself. I have to say, I am happy with the "rustic" table, but not happy with the experience. Most people would have seen this item as something to use in a garage or IN the fireplace. So much for my taste in furniture. I feel that I took it off their hands and would have praised Samuel's for selling it at a reasonable price.

June 14 went to Samuel's to buy a loveseat. Even though their prices can be a bit higher, we…read morewanted to shop local. Lou helped us. We identified three we liked. We were told one is no longer being made, one has a 6 week lead time, and the other a 12 week lead time. We were disappointed to have been shown the discontinued one as it fit my very tall husband best. We liked the 12 week one better, but went with the 6 week loveseat as family was to visit and we needed the seating. We paid for it in full. Called July 24 to get an update. Was told Lou wasn't in. The receptionist couldn't see the ETA page. Said she'd have Lou call us with an update. Looking at the receipt I did notice no ETA was given. Lou never called. Walked into Samuel's on August 14, 8 weeks after the order. Again was told Lou normally works but was out. Again the receptionist couldn't see any ETA information. However, it was stated that that particular company does have a 12 week lead time, so we were still in the delivery window. I said we were told 6 weeks and if we had been told the reality, we would have gone with the other loveseat that we liked better!! A copy of our receipt was taken. We were told Lou would call us with an update. Lou never called. August 25th we got a call from the office manager. We were informed that the imported parts needed for manufacturing the loveseat had been lost so there would be a delay. BUT also our order HAD NEVER BEEN PLACED so there would be a lead time of an additional 12 weeks!! We still needed the loveseat. I said my husband and I would discuss it and get back to them. We were offered a rebate for our inconvenience. August 26th husband decided enough. He went into Samuel's and requested the order be cancelled and a refund issued. He was told their accounting department would get back to him in a couple of days!! We're still waiting for them to call. When we ordered we paid for the item in full right then, but we have to wait on their leisure for a refund when the errors are theirs! They've given erroneous information, evaded communication, and took our funds but failed to place the order!! We've spoken to others, this appears to be Samuel's SOP. Do not recommend doing business with them unless the item you want is in stock, in their warehouse, ready for you to pick up right now!

Planned a 16 x 16 deck with their help. Went with timber tech and hidden fasteners. Waited for the…read moreMemorial weekend sale on decking...just happened to go in Friday before and was told it was the last day...wasn't on the weekend ???. Having been told all product was on sale, found mine not listed on the flyer. Go figure.Manager extended sale to my product. recieved my decking a week later. Noticed a few with damage from strapping. Once I opened the load, 10 of 38 boards had serious scratches, some had imbedded rocks, 3 of 4 fascia not usable..at $100 plus each, handling in the supply chain and shipping leaves a lot to be desired. Sales guy got Timbertech to cover and replace. After nearing completion, needed 4 more boards to finish, specifically asked for new product. 3 of 4 came scratched...again, also realized I had been sold a supersize box of hidden fasteners for 500 sq ft...my deck is 250....so half left. $480 a box..vs. $299 for 1/2 box....so out another $180...yeah, sorry about that man....not going to talk about the inconsistencies in color, thickness, quality of the framing wood.... People seem friendly enough, just not quite customer centric.

The staff was very helpful in figuring out what to buy for my deck reinforcement project based on…read moreengineering plans I had received. I bought a very large beam 6x12x12 but a few days later decided to buy an even larger 16 foot version. They had no problem with my returning the original. It was also helpful to have them forklift the beam to the top of my SUV as it was very heavy.

Everything went very well from start to completion of job. Zack found us the perfect granite slabs…read more Chris and his installation crew did an amazing job. He had some challenges with unlevel cabinets but he did a great job. The office staff were very helpful and friendly. I would recommend them. Gene and Lorrie S.

Nice selection of countertops and materials. They also have lots of scraps to pick from for a good…read moresavings for remodeling my bathroom. Only two sinks available: a round, deep shape and a rectangle shape. I picked my counter and the round sink. Hanna (assist. Mgr.) suggested the rectangle but I needed round--she took notes. Later, Hanna (Assist. Mgr.) tried to talk my daughter and I into the rectangle. I was firm with my round choice. My contractor picked up the materials and installed them in the bathroom. Guess what I got!!! Yep, as new and pretty as my new bathroom is, I ended up with that damned rectangle sink which I am stuck with forever. I was really careful about this, but she got me!

We hired Walls and Windows to install window coverings on 3 homes we just built. Theresa was on…read moreit, with all measurements perfect and timing was great. The installers were super efficient, clean, neat and courteous! We highly recommend using them for your Window covering projects!!! Kim and Paul

Very happy with our end to end experience selecting and installing window treatments throughout our…read moreentire house. Home improvements are not easy in the time of COVID, but no matter what challenges had to be overcome , this business showed strong customer committment amd excellent values taking care of me as a customer. This excellent commitment starts at the top of the company. Most importantly, the products we ended up with were the right design, looked great, and relieved us that we were successful achieving our goals and aspirations for the right home window treatments. Strongly recommend them as a great supplier and partner.

This company has been great to work with, trustworthy, dependable and reliable. We needed a shed…read morebuilt a couple of weeks ago. He brought a crew and in no time flat it was beautifully built exactly to spec with no problems at all. Thank you so much, Manny!

I am one of those homeowners every contractor dreads. I have strong opinions on what I want, and no…read morepractical understanding of how building things work. Luckily I have a contractor brother who's amazing at the planning, but finding quality supplies is often challenging. Bellingham Millwork to the rescue! They had everything I needed to make the staircase & handrails of my dreams. I didn't love the premade options available, but through them we were able to purchase all the supplies. Eliza was AWESOME to work with. Super responsive and proactive. This will continue to be our go-to supplier.

I needed material to refurbish my deck. BM helped me find…read moreexcellent Trex product. Excellent customer service.