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    Ambassador World Travel

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

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    Mountain Breeze Travel

    Mountain Breeze Travel

    (7 reviews)

    We had a wonderful experience working with Liz to book our Carnival Horizon cruise! From beginning…read moreto end, Liz was helpful, responsive, and made the booking process easy for our group. She kept us informed, answered our questions, and made sure everything was in place leading up to our vacation. We had an amazing time visiting Aruba, Bonaire, and Curaçao and made memories we'll never forget. Thank you, Liz, for helping make our vacation such a great experience! We will definitely book with you again and highly recommend her services!

    I contacted Liz in September 2025 to be added to a 2025 trip (rebooked for July 2026); my friends…read morehad already booked and there was a medical emergency and it was delayed to 2026. I was adding my sister and myself, and everything initially seemed promising. However, when I emailed in June 2026 asking for our flight information -- for a trip we believed was fully paid for back in January 2026 with a "discount" -- I learned that no flights had been booked, no payment for flights had been processed. She then blamed us for the misunderstanding. There was no follow‑up from her to clarify the situation, confirm what was needed, which she said herself it should have been done in Feburary 2026, or ensure anything was taken care of. So you can imagine the chaos of trying to secure flights in June 2026 for a trip in July 2026. My friend ended up spending hours on the phone with her, well past midnight, booking flights for all of us. She even paid upfront because I was suddenly told I owed $1,425 and my sister owed $891. My friends -- who had already paid for their 2025 trip -- also had to pay additional costs and lost the flight voucher they were supposed to receive for 2025 to apply to the 2026 trip. It was a nightmare, and I've never experienced anything like this with any other travel agent. So beware. I may be wrong, but it certainly felt like we ended up covering something related to her timeshare, and that she benefited financially at our expense. As for the resort: it was older and showing its wear. There was construction happening during our stay, and we were disappointed to find only two pools -- one adult and one family -- with no activities. The pools closed at 8 p.m., which felt unusually early. Overall, make sure you ask every question upfront and do not assume she will be transparent or take care of the details you would expect a travel agent to handle.

    Ambassador World Travel - travelservices - Updated September 2026

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