If you suddenly lose water and your well stops working, I would not recommend reaching out to Amber's in Peru. They advertise 24/7 emergency service, but it has now been over 24 hours and we never received a callback. For a water emergency, that level of communication was really disappointing and customer service lacking. So if you're having water or well issues, based on our experience, I would not waste your time with Amber's in Peru. read more

I had the pleasure of working with this local company last week. We needed a well expert and they were the ones to call. They were able to send someone out the next morning even supplying a time frame of when to expect them. I met Dlyan and I was able to explain what we thought was the issue. After listening, he worked very hard to restore our water. However, it was beyond what he could do on his own. He was thorough and explained all the possible solutions. Dylan then took it upon himself to call the office and see how quickly we could get on the schedule. We were able to get it scheduled quickly, and Dlyan came back with Austin to repair my water line from the well to the house. Everything was explained and what was involved in the replacement of the water line. They were even able to move a tree out of the way to be replanted when the job was done. I really appreciated the effort to save my tree. After working all afternoon, past dinner and into the evening they restored our water! I can't thank Dlyan and Austin enough for all the constant problem solving and keeping me updated. We were very thankful to have water again. They kept their promise and returned on the next business day to finishing backfilling the trench for the water line. Plus, they replanted me tree. I would highly recommend Dlyan and Austin with Amber Water Pros. read more