I had the pleasure of working with this local company last week. We needed a well expert and they…read morewere the ones to call. They were able to send someone out the next morning even supplying a time frame of when to expect them. I met Dlyan and I was able to explain what we thought was the issue. After listening, he worked very hard to restore our water. However, it was beyond what he could do on his own. He was thorough and explained all the possible solutions. Dylan then took it upon himself to call the office and see how quickly we could get on the schedule. We were able to get it scheduled quickly, and Dlyan came back with Austin to repair my water line from the well to the house. Everything was explained and what was involved in the replacement of the water line. They were even able to move a tree out of the way to be replanted when the job was done. I really appreciated the effort to save my tree. After working all afternoon, past dinner and into the evening they restored our water! I can't thank Dlyan and Austin enough for all the constant problem solving and keeping me updated. We were very thankful to have water again. They kept their promise and returned on the next business day to finishing backfilling the trench for the water line. Plus, they replanted me tree. I would highly recommend Dlyan and Austin with Amber Water Pros.

From the owner: Professional Well Contractor providing Wells, Water Conditioning, Water Systems, Specialty Drilling…read moreand Consulting to all of Upstate and Central NY Since 1968. Residential / Commercial / Municipal / Farms / Mining Wells and Specialty Drilling up to 24 inch diameter Year-round operations. Most wells drilled in 1 day!

One of the best contractors I've had recently working in my house. He arrived promptly, went right…read moreto work with competence and efficiency. He is very knowledgeable in his field, and shows respect for my things in his work area. (No superfluous damage and thorough clean up when work is complete.) I would definitely recommend Brandon's Plumbing. In fact, I have secured his services for a future larger project.

Culligan Water Technologies & Conditioning of The Green Mountain is a Best In Vermont quality…read morecompany with an impressive customer focused staff and management. This was especially true during the pandemic of 2020 when our system required repair and maintenance. Kim, the office manager arranged for their top engineer Lorrie to call us and talk us through resolving restricted water flow at the house and too perform the quarterly maintenance of our Culligan Water Softening and Filtration System Lorrie was caring and compassionate to our plight and very patent in her instruction. She made an extraordinary effort to get this surprisingly complicated feat accomplished, including using humor to get us through the toughest parts of the repair that was an arduous soaking-wet effort. Lorrie is the most competent, knowledgeable, exemplary professional setting the standard for best-of-the-best quality customer service. Our family is proud to recommend Culligan Water Technologies & Conditioning of The Green Mountain for all your water treatment and filtering needs.

I don't typically write reviews -- mostly because I don't have the time, and rarely feel strongly…read moreenough about an experience to do so. But this situation absolutely warrants it. If you are considering Culligan Water, I strongly urge you to reconsider. My husband and I both work full-time and, like most people, value our time off. We are currently 20 weeks pregnant and wanted to address our hard water issues before our baby arrives. We understood this would be a significant investment and have spent years saving what most middle-class families would consider a large amount of money to fix this issue. From the very beginning, our experience was frustrating. When we first called, the receptionist struggled to locate our address, which extended the call unnecessarily. While not a major issue on its own, it set the tone. Things quickly went downhill after that. We were contacted by the water specialist, Diane, to confirm our appointment. At the time, I was checking out at a store and handed the phone to my husband. Diane was immediately rude to him, questioning why I had passed the phone and cutting him off when he tried to explain. She then informed us -- immediately after we had just scheduled -- that she needed to reschedule due to her own doctor's appointment. While we tried to be understanding, it raised concerns about internal organization. We rescheduled for March 25 between 10:00-10:30 AM. The day before the appointment, Diane called again asking for directions -- something we had already explained to the company. During this call, she stated, "If I can't figure out where you live, I'm not going to waste my time coming out there," which was incredibly unprofessional. I confirmed the appointment time again, and she reiterated the 10:00-10:30 AM window. The following morning, we were woken up by aggressive knocking at our door. It was 9:08 AM -- nearly an hour before the scheduled appointment. When I answered the door, still in pajamas, Diane insisted multiple times that I was wrong and that the appointment was at 9:00 AM. I showed her the official confirmation email from Culligan stating the correct time, yet she continued to argue and instead referenced her personal phone calendar as proof. At no point did she acknowledge her mistake or apologize. During this interaction, I became physically ill due to my pregnancy. While I was in the bathroom, Diane commented to my husband that it "made sense" why I was "grouchy." This was not only inappropriate but completely unacceptable. She then escalated the situation further by calling her General Manager and putting my husband on the spot to voice a complaint -- something we never asked for. She even misrepresented the situation to the manager, attempting to blame the receptionist instead of taking responsibility herself. To make matters worse, after all of this, we were quoted between $12,000 and $24,100 for a system -- for a 700 sq. ft. home with one small bathroom. We were provided no written quote, no documentation, and no water test results -- only a verbal estimate. When I later contacted the company to request our water test results, my request was routed back to Diane, who told us that any communication had to go directly through her. After everything that had already happened, this was incredibly frustrating and inappropriate. This entire experience -- from start to finish -- was unprofessional, disorganized, and frankly disrespectful. We went into this process prepared to make a serious investment in our home and were met with poor communication, lack of accountability, and unacceptable behavior. I rarely say this, but I would strongly advise others not to waste their time with this company.

Called late yesterday afternoon about a diminishing water pressure issue, nothing urgent. Got a…read morecall back this morning at 7:30 and by 9AM a technician was here. No well issues, but the tank was failing, was replaced by 10AM and also all faucets checked, and filters cleaned. I would highly recommend them.

Great service done fast! We bought a house in the area, moved in, and two days later, no water. I…read morecalled around three other places, and not one would even return my call. Green Mountain Pump Service came out first thing the next morning after I called and had us back up and running in under 2 hours. They were fast, friendly, explained the right amount of things, and just did a great job. After 5 days of waiting for others to call me back, my 11 year old was starting to stink. Thanks for taking care of that, Green Mountain Pump Service!

From the owner: Green Mountain Pump Service of Washington, Vermont, offers complete water pump system installation,…read morerepair, and maintenance services for residential, commercial, and industrial clients. We provide emergency same-day service on all water pumps throughout the entire state of Vermont. As a second-generation family business, Green Mountain Pump Service offers a level of customer service that you can only receive from a small, locally owned business. We have a lifetime of experience in the industry. Since were a small father-and-son operation, the only people who perform water system repair or installation services are the owners of the business. Because of our experience and our extremely low overhead, were able to provide each customer with more reasonable rates than larger companies.

Do not do business with this company. I was supposed to get my water delivery multiple times, but…read morethe delivery man either change my delivery or cancel my delivery. I contact Crystal Rock Water multiple times about this problem, and still nothing fix. It's been almost 2 months that I had my last water delivery. At this point, I might as well change company. I am done with this company. My Location is Essex VT.

Just wanted to say that the receptionist and manager at the Crystal Rock office in Williston, VT…read morewere very helpful and took care of the problem we had immediately. I was getting nowhere trying to get an issue resolved by phone; had called 4 times to get a cooler exchanged for our church and no luck. Finally decided that the only way to resolve it was to visit the office in person. The manager told me that the cooler exchange would take place that same afternoon and it did! The only reason that I didn't give 5 stars is that it seems to me that problems should be able to be solved by phone rather than having to go to the office in person.

SOS used to do a fantastic job of monitoring our water system. The original guy retired and the…read moreone who took over does not care about or take the time to determine the minimum amount of chlorine necessary for our community well. We went from having amazing, crystal clear water to water that is always brown and undrinkable. He simply dumps the maximum amount of chlorine allowable into the system and walks away for the month. Meanwhile, because our water has a high iron content, the chlorine reacts with the iron and turns everything brown. We cannot have white or light colored towels because they turn brown and must be soaked in vinegar for at least 24 hours before laundering to counter this. The toilet water is always brown. Drinking? Who wants to swallow down a glass of brown water? (And I mean really brown). I really miss our quality water and wonder why this new guy cannot manage to take the time and make the effort to care about the customers he serves. And...to be clear...this has been addressed with him, and he's neither pleasant nor respon

Had Bubs out to fix two small leaks and prime our well pump. My mistake was letting them start…read morewithout asking for their rate or an estimate. Getting water running again was our priority but he suggested starting on the leaks. Not long after beginning, Bub's father told me they couldn't attach their fitting to the well line because water was coming through; realizing my well line is gravity-fed after beginning. I had to pull the well line above the water level myself before they could install a shut-off valve. My well cover is about 300lbs and the line is 8ft down. I'm not sure what their plan would've been if I was not there. After saying the water was flowing again, they later told me my pump was done for and not to run it. They quoted $925 for a new pump, not including labor. With two hours of labor, the bill also came to $925 and my family was no closer to having running water. The materials installed were six feet of copper pipe, several compression fittings, a shut off valve, and a pipe hanger. I called another plumber afterward, who knew right away (just from a phone call) that my pump was fine. He had it running smoothly in minutes by clearing a port of sediment and then adjusting the pressure switch. Bub talked a lot about his experience and showed up with help but needed me to find a way to stop the water in order to address the first leak and then either missed or ignored the step that would've gotten my pump working. Their website claims they're transparent and budget-friendly, but I wasn't told his extreme rate upfront, the bill wasn't itemized (still waiting 9 days after he confirmed he would), and I nearly paid for an unnecessary pump replacement. Leaving 2 stars because the copper work itself was solid, but charging $250 per hour for six feet of easily accessible pipe work feels unreasonable. Being given the wrong diagnosis on the pump was unacceptable and raises concerns about their expertise or honesty.

Brandon returned my call immediately in regard to fixing my bathroom sink. I was going out of town…read morefor a week and wanted to fix the problem before it became worse. Brandon fit me in, fixed the sink quickly, and was polite and professional. I would definitely recommend Bub's to anyone needing plumbing services!