If you're looking to work with an organization that stands behind its work, Ambiance delivers. What's more, they actually do provide white glove delivery service which hasn't necessarily been my experience since moving to the Coachella Valley. Thankfully after a horrible experience with a local major furniture retailer, Darwin from Ambiance worked with my designer to source the Loloi Akina rug that I had selected. He was extremely accommodating and by the book. His delivery technicians [Jesus 1/Jesus 2] called ahead to prepare me for their arrival, then actually arrived on time and were super professional. They delivered and set up the rug (and rug pad) without issues. My experience with Ambiance deserves 5 stars! read more

After searching all over the Valley for furniture and being disappointed with the quality everywhere else, I was pleasantly surprised to find Ambiance Unlimited. They have a great selection. They are a little higher than other places but if you want quality furnishings, it's well worth it. I was able to select the sofa I wanted and customize it to my liking ( depth of seat, type of legs, arms, cushions, fabric etc). I was also able to pick the size and fabric for pillows and area rugs that coordinate perfectly! Darwin, Travis and Craig have all been great to work with. I was especially pleased with their delivery staff as they were careful, efficient and friendly to work with. We are new homeowners so this was a nice change from what we have dealt with over the past few months with other companies and vendors. read more

For my money, the best furniture store in the Palm Springs area. They have friendly salespeople who don't stalk you, so you can browse at your leisure. Many of their items can be special ordered with custom fabrics and finishes, but I noticed they have many items in stock as well. I love the way everything is displayed so beautifully; you can really get an idea of how it's going to look in your home. read more

Beautiful furniture, Owner was extremely arrogant and wanted to be sure we knew how talented he is, If you can get past that, and not expect any price negotiations then worth checking out. read more

My husband and I stopped by this store because we saw online that they carried some nicer furniture. The owner treated us very poorly. There were no other customers in the store and he acted like we were bothering him. He was arrogant and rude. Too bad for him because we have a whole house to furnish. We are taking our business elsewhere!!!! read more

Like the last review, my experience was also negative. Even though I drove from Palm Springs to the store, I arrived shortly before 5 and the Open sign was still out front on the sidewalk. I walked through the entire store with no one greeting me. I found two lamps I was interested in purchasing but both had "sold" tags on them. When I got to the service desk I inquired about the lamp color and asked if others could be ordered. While staff responded to my question about the color, he added - we are closing in 2 minutes but I should feel free to visit their store across Cook Street tomorrow. I responded that I am only in town for two days to which he responded that they were closing. My response was I guess 2 minutes to closing is more important than a possible sale. He suggested I return tomorrow to which I said I would never step foot into your establishment again. How rude and lacking of customer service. He could have made a sale of two lamps had he not been pompous and focused on closing. read more

I recently moved to the desert and bought a houseful of furniture from Darwin. What a great guy to work with, selection was awesome. Workers delivery. And installation was great. Thank you Darwin for a first class experience! Judy S. read more

In my experience, I have found Ambiance Unlimited to be the absolute best furniture showroom in the Coachella Valley. Their selections, from a vast line of collections, cover all of my clients design styles and project needs. They are very helpful with providing samples and price quotes in a timely manner. Ambiance is a designer's dream! They do what they say they are going to do - deliver a quality product on time as promised. read more

I purchased furnature from Ambiance in 2015,,,I have been very happy with the look and performance of my electric couch and electric chairs. I damaged the plug in part of the Power source (battery) of one of the chairs (my robo vac actual did it!). I called and ask for Will, who was on the card that I had when I made the purchase, the person that answered seemed alittle taken back and said he could give me wills info. I then told him I do not really need Will just someone that can help me order a new power source. I was then told the person I was talking to was the owner. I said I have the power source in my hand which looks like it had all the info on the back sticker. He then said I needed to lift the chair over and copy the sticker on it, okay I said, and I told him I also had the original invoice. Well after saying about 5 times "Steven, your not listening to me" , he was very condescending. Finally I took pictures of all and e-mailed them per his instructions to Ambiance. I have not recieved any confirmation of the e-mail (even with a second e-mail requesting if the first was acknowledged) or call or anything. Bottom line,,there great when your purchasing but if you need them after FORGET IT. read more

Darwin at Ambiance was very helpful and friendly. My wife and I drove up from Dana Point to see their swivel chairs and were more than happy that we did. The prices were great and so was the selection of chairs and fabrics. read more

If you want to be mistreated and disrespected for spending your hard earned money, then this is the furniture store for you! I initially went to the store to scout furniture for our new home and found several items of interest. I went back with my boyfriend the following week and we ordered 3 very nice pieces (2 custom made). We were told it would take 30 days and they would give us an official ETA once they placed the order. The next day, a voicemail message was left by a different salesman informing us that it would take 8-12 weeks, twice to three times as long as we were originally told and to please give him our email address. We called back and left 2 messages to inquire about the time delay, as well as to add another item to our order. The salesmen called back and rudely said he was with another customer, he was busy, what did we want. We simply wanted clarification on the timing of our order and his reply was that the woman we worked with did not know. He also chastised us for not sending our email address to him. We had mentioned that we were planning to purchase another item and that, too, did nothing to change his attitude. With that, we cancelled our order. Not only would we never go back, we would not recommend this store to anyone. Had the salesman (could be the owner?) been professional, offer to at least try and see if they could get the furniture sooner, we most likely would have continued with our purchase. An incredibly insulting approach that we are still shocked about as until that conversation, we had nothing but good things to say. Very telling how one person's attitude can completely change your outlook. read more