I am a loyal Bob's customer. My entire tiny home is filled with all Bob's offerings. Suffice to…read moresay I shop there often. Curious that this time, no one came and offered assistance and I walked around 'hungry' to buy something. I was about to either leave or scream "DOESN'T ANYONE WANT MY MONEY?" Finally, a very nice gentleman named Isaiah came up and asked me if I needed help. He shepherded me through my journey to a fabulous leather electric recliner that was in my price range and, though it was a floor sample that had a "sold" sign, he went the extra mile to see if it or one similar was available. Long story short, it was, I did and now I have a great new addition to my Bob's Collection! Would have rated higher if not for the initial snubs. Thank you Isaiah for the excellent service.

Bob's Discount Furniture Store is Amazing. It's so Beautiful and Clean. We had an awesome…read moreexperience with so much Inventory to choose from. The Wonderful Salesperson, Abby went Above and Beyond, showing us our options and helping us to choose our Gorgeous New Living room furniture. Abby made sure that I was completely comfortable and we were satisfied with our purchase. She did not try to up sell us on any products. She suggested financing and took the time to get us approved quickly and with ease . Abby definitely makes you feel comfortable and has such Great Customer Service, Five Stars rating . As well as Ally in Financing, was Amazing and Friendly. Five Stars...

Professional sales people and I'm very happy with my mattress. The delivery guys were great.read more

Worked with Grace Sunday regarding a solution to lower our bed, it was a little high for us now as…read morewe are 5 years older, she suggested a low pro box to you under our mattress, now it's way to low for us and and actually have to fall into bed. Or height originally was 30 inches, with the mattress we have, a standard bed is about 27 inches height. Where we are now for what she recommended we are now at 25.5 inches. Ugh. Hard to change sheets and make bed being 5 inches lower, our comforter hangs to the floor etc. talked with her today and she doesn't even remember the conversation, she is not working with us at all to give us any options, and of course we can't return it even though we've had it less than 24 hours, of course I don't know where our original box is, as they took it away.

Excellent Customer Service,Great Prices & Fast Delivery & Set up.Quality Top Notch Brands &…read moreProducts that are Affordable.Jim was extremely knowledgeable & helpful.He even gave us some Free Memory Foam Pillows on top of a Great Price for New Beds.I checked around before making the purchase from Mattress Showroom.By far the Best Deal.Other stores wanted to charge me Double. Great selection,Quality Merchandise,clean store & they encourage you to try out each one to find the perfect comfort range! Don't waste time going anywhere else,I've already checked.

We got our rv mattress from Keith , delivered and old one removed…read more Seamless experience

Great customer service! That's why I came back to buy another mattress. Peter is awesome prices are…read moregreat. I highly recommend Furniture Liquidation.

Peter was a gift!. He worked with me at everything. He is a great person and will bend over…read morebackwards to service you with everything! Selection and value is 10! Margaret

Returning customer and review. Last year, Bobby was great, but we waited on our purchase. We…read morefinally pulled the trigger this past weekend and James Quinn was exceptional with his customer service. Thank you so much for all the help and guidance.

Never had a better mattress and pillows. There was one girl Margot who was so sweet and helpfulread more

We stopped in to look for a mattress, since ours was creating issues for my wife. Jeffrey greeted…read moreus immediately and he spent quite a bit of time showing us different types, with varying price points. In the end, we decided on a mattress and a base that fit into our budget. We also selected fantastic pillows and a protector for our new investment. We have been enjoying the increased comfort and the feature of being able to raise our heads and feet are a plus. Honestly, walking in we expected to pay less but we are extremely satisfied with the products and the service Jeffrey provided.

A $50 credit was promised to me because a show room model I purchased was delivered with dirt…read morestains on it. I had been promised by the sales associate that it would be steam cleaned prior to delivery. The credit has never been given even after numerous follow-up calls.

I was in the market for a mattress and had see adds on tv for this store. The place is huge with a…read moreplethora of mattresses to choose from. The salesman was very friendly and helpful in explaiming all the benefits of owning the best mattress for your particular needs. The pricing was spot on too. I would definitely reccomend this store if you happen to be in the market for a new mattress.

I just bought a new sleep number out whatever they call it mattress from this place & let me tell…read moreyou right from the sales man Eric to the Albert the delivery guy I haven't seen such impeccable service in a long time & that too service with huge smiles . Wow !! I'm blown away . They sure train their employees well . I'm super happy with my delivery my mattress & the workers . Please just go to the Palm Desert location near T Mobil & only ask for Eric . He will give you the best service & deal .

We had an excellent experience with both Chris at the Redlands Mattress Firm and Erick at the…read moreCathedral City location. We purchased a Beautyrest C-Class mattress a little under three years ago, but it had already begun sagging and causing problems. We later learned that this was a known issue with that particular model. After submitting a warranty claim, we received a credit toward a replacement mattress. We first stopped at the Redlands Mattress Firm while we were in town for lunch, and Chris helped us immediately without using any high-pressure sales tactics. We explained the problems we had experienced with our previous mattress, the comfort level we preferred, and that we needed better support for shoulder and hip pain as side sleepers. Chris directed us to three excellent mattresses, each with different benefits, and gave us plenty of space to try them, talk privately, and ask questions without hovering. After we found a Purple mattress we liked, Chris told us about a more plush version from the same collection that might better suit our preferences. He looked up which stores had it available to try and even called ahead to confirm that it was on the showroom floor before we made the drive. He also checked the expected delivery date and offered to waive the delivery fee. We then drove to the Cathedral City location to try the Purple RejuvenatePremier Crown mattress in a California King plush model. Erick was ready to help us when we arrived and was equally friendly, knowledgeable, and low-pressure. He carefully explained the mattress's benefits, the warranty-exchange process, the delivery timeline, and what would happen if we needed to exchange it. I was concerned that warranty replacements only include a 30-day trial period rather than the standard 120 days, especially because this was such an expensive mattress. Erick listened to my concerns and generously extended the trial period to 120 days and waived the restocking fee if we ultimately needed to exchange it. We doubt that will be necessary because we really loved the mattress, but having that reassurance made us feel much more comfortable with the purchase. Erick also gave us plenty of time and space to lie on the mattress and discuss our decision privately. When we mentioned that our current pillows were not working well for side sleeping, he listened carefully and helped us find options that would provide better support. Both Chris at Redlands and Erick and Cathedral City went above and beyond to make a stressful warranty replacement feel easy and manageable. They were patient, informative, generous, and genuinely interested in helping us find the right mattress rather than simply making a sale. The Cathedral City store was also clean, cool, and comfortable, and every employee we encountered was professional, welcoming, and down-to-earth. I highly recommend both locations, especially the Cathedral City Mattress Firm, to anyone looking for a low-pressure, informative, and reasonable mattress-buying experience.

I popped into Mattress Firm, in hopes of finding a decent mattress that would last me a week or so,…read moreas I wait for my bed to be delivered from a move. Kat started to determine what would be good for me, and I told her my need. WOW, she was amazing. She hunted and actually gave me options. Jackie, her coworker, helped her scour deals and they found a small mattress that I could get right then. Imagine, they were so nice, helpful, and invested in helping me over this small purchase. I will definitely be back for my main mattress! I had looked for mattresses at Walmart, only to find they cost too much for my needs. Imagine my delight when I left with a hugely better mattress for less than 1/2 the price!!!!! One of my free "MUST VISIT" recommendations.