This place is ran by criminals! After reading some reviews, I decided to give them a try. I should've just sent my son's Nintendo Switch back to the manufacturer. I stopped in and inquired about the issues the console was having and spoke with Rene. He said to give him an hour to open the console to see what was wrong with it. He called an hour later and said he needed more time and that it would be ready the following day. The next day, I did not hear anything back. I called numerous times and found out that they are ignoring my calls. It's been days and still nothing. I even showed up at the location and nobody had answered the door. It's obvious to me now that Rene stole my son's game console. I will be filing a crime report with Victorville Sheriff's Department for theft. read more

Had issues installing Windows 10 on a Pc i built and it was all resolved with the help of Rene at Ambition Hi-tech.

Purchased elite book laptop 8 months ago from Ambition Hi-tech and now it's showing disc error so I went back to the place and everyone are very helpful and nice. I would say great services! Chris gave me a great price as well. I highly recommended this place. Thank you read more

A Review through the eyes of an Unpaid Intern. tldr: Be mindful of being manipulated into a purchase or leaving your computer to be worked on. This Computer Repair store puts more value in getting the customers money than quality and integrity. Long Version: I originally had high expectation for this company when it was agreed that i could intern with Ambition Hi-Tech but later noticed many problems the company failed to acknowledge. 1. The disorganization of their back room was one of the first things i noticed. CPU's were stored haphazardly in small drawer organizers similar to those found at Home Depot (the ones that you store nails, nuts, bolts....you get the idea.) some of which had bent pins and others that I personally inspected to make sure the pins were straight. Even after all this there was no way to ensure they worked properly. The RAM sticks were in the same organizer (everything from 128MB PC and Laptop to 4GB PC and Laptop) but not in order, simply thrown in there stacked on one another, again with no verification that they were functioning or working. 2. Stored in totes were CPU heat sinks, power supplies, cables, and other random cables, PCI cards and Graphics cards were not only stored inproperly, they had not been verified and checked to guarantee a functioning piece of equipment. On one occasion a customer who had previously came in was told to simply "pick a graphics card out of the bin". The graphics card the customer had purchased, through research of my own, turned out to be a graphics card that was produced in 2014 (for those wanting to know the specific graphics card it was a PNY Nvidia GeForce GT 220.....heres the website that compares it to a graphics card produced in 2017....https://gpu.userbenchmark.com/Compare/Nvidia-GT-1030-vs-Nvidia-GeForce-GT-220/m283726vsm7737) and only ran at 4 frames per second. Sadly the customer needed a graphics card that could run the video game "Fortnite" and the one sold to him simply would not accomplish this task. What is more disappointing is that no research besides mine went in to discerning if this product would meet his/her needs. 3. I was considered an Unpaid Intern, which by itself is not a problem. What is a problem (and in some cases illegal) is utilizing an Unpaid Intern as a Technician....doing the same work as the other Technicians they had.....who were being paid either by hour (and under minimum wage at that) or by project completion. Every time it was just me and no other technicians available to assist customers, i was encouraged to not disclose to the customers that i was an intern ( which makes sense for the business considering they could not promise the job would be done in a timely manner, thus resulting in losing a chance at a sale). I brushed this off for a while since I initially went to them on my own volition, not school backed, no hours set up for me to accomplish, just my own way of accumulating hands on experience while in the process of working towards certifications. 4. All while this was happening the owner was running his second Computer Repair shop in Oregon. Leaving the business side of things to his mom who ran all the in-store sales and phone-calls and Online sales. Most of the time she would have to call him in Oregon to remotely fix a customers issue. When this wasnt the case, there would be promises made to customers that we can "Do the right thing" or that "We can fix it" when not a single technician had been consulted and reviewed the problem. False promises i think is what they call that. Anytime a cable would not work, or something went wrong, the solution seemed to be scramble and find something that may work...a trial and error of sorts. It honestly just made the company look like they didnt know what they were really doing. 5. I morally could not tell the customers to pay for these items and services knowing full well that there was a possibility they would not work or that a service could not be accomplished. Upon having this discussion with the owner i was told that "Morals dont pay the bills." and that "We are here to sell things." Two statements with which I could not be a part of. Customers who dont know what exactly is wrong with their machine and are frustrated should not be lied to regarding their personal computers and information. There is a level of integrity needed in this line of work. This company has no such line. All in all my personal opinion of this company is that it has a high potential to make more money if only there would be an honest evaluation of how they do business with their customers. If I, as an Unpaid Intern, cannot trust the lackluster services, misleading statements, and manipulative lingo that would guarentee that the customer would certainly be charged some dollar amount to allow them to pay their bills....These issues should not come at the expense of the customer. I would not recommend this company unless it changes from Money First to Customers First. read more

I bought several bought lab tops from this company and always provided great service and warranty as well. I love the fact they perform a diagnostic test on software before tearing anything down just to come up with facts of what the problem is. I higly recommend this place. read more

The lady who runs this computer repair establishment provided me a quote over the phone and to deter me from searching other businesses she stated she would have it clean for 20.00 and if I go anywhere else they would charge me 65.00, so I was like wow what a good deal. So I take my laptop to her and say okay only $20.00 to clean it and she reiterates, "yes only $20.00 to clean it." So she tells me okay it will be ready tomorrow, I say okay I'll pick it tomorrow. Trusting her word I left my laptop, then I received a call from her in the evening close to 6pm just to hear her say, "the computer laptops ready and it's going to be $90.00. I was like "what, why? You quoted me $20.00?" She says, "well the guy who fixes it charges by the hour." I said, "Why didn't you say that from the beginnng of our transaction, I wouldn't have never left my laptop knowing you were going to throw some surprise charges in there." I was so taken back by the LACK of integrity, honesty and professionalism she expressed. She had the nerve to sit there argue about what was said when I had a couple of witnesses. It's ashame!!!! POOR CUSTOMER SERVICE, DO NOT GO TO GET YOUR COMPUTER FIXED HERE!!! read more

I dropped off my laptop five weeks ago because there was an issue with the power port. The power port was either loose or it was broken and would not recieve charge for the laptop. The first time I brough it in the technicians tried resoldering the power port to the mother board. When I brought it home this did not fix the issue. I brought it back in, specifying that the power port should probably be replaced. The technician told me that he probably did not put enough solder on it and that the port is still loose. They put more solder on it, it still did not work. The third time I brought it in they said they would order a new power port and that it should arrive within a week. I left my laptop there for the week. When a week had passed called them to see how it was going and they told me that they did not have the right port for it. This comment confused me because I was under the impression that it had been ordered and that they were not planning on using one of their own power ports. I then found out later that the power port had never been ordered! They told me to give them another week. Since I was moving I could not leave it there for another week. They told me that they would ship it out free of charge when it was finished. When I recieved the laptop a week later, two things were off. First the speakers had not been reconnected leaving the device mute. I was not pleased but this is a managable fix. The second was that the DVD drive was missing. I called them up and asked about it and they confessed that they had not rechecked everything before shipping it back. I recieve dthe DVD drive a few days lalter and replaced it in the laptop. Here's the grand conclusion: after plugging the device back in a few days ago, the power port started smoking and stopped charging altogether. I am guessing that some of the soldering was not done correctly but I am very displeased and I don't think I could afford sending it back to have it fixed again especially of the way the issue was handled. read more