Lisha M. Is in a relationship with the owner and is posting false reviews to try and keep his…read moreratings up. Delbert, owner has damaged law enforcement vehicles while on a call cause he fails to pay attention. He has totaled another vehicle because he failed to properly secure the vehicle and then was reckless with his driving that caused this vehicle to fall off his flatbed. He has failed several state inspections and was shut down for a short period of time. Other tow companies in the area are known to work together, but they have insisted not to call this company due to its inability to properly work jobs without some kind of collateral damage.

1 Star - Worst Towing Experience Ever with Bitterroot Towing…read more Avoid Bitterroot Towing at all costs. This company is a complete disgrace to customer service and professionalism. I broke down near Hamilton and was unlucky enough to call them. From start to finish, it was an absolute disaster. First, they gave me a "30-minute" ETA that turned into nearly 3 hours with zero updates or courtesy calls. When I called to check in, the dispatcher acted like I was being a nuisance--no empathy, no urgency, just rude and dismissive. When the driver finally arrived, he was unprofessional, clearly irritated, and treated my vehicle like it was junk. He didn't bother to explain what he was doing, didn't make eye contact, and dragged my car onto the flatbed in a way that damaged the bumper. No apology. Just attitude. And then the bill--outrageous charges for "extra labor" and "off-road recovery" even though I was on a paved shoulder off Hwy 93! When I tried to dispute the charges, they blew me off and hung up mid-call. That's not just bad service--it's blatant scamming. This place is a joke. Bitterroot Towing doesn't care about its customers, their time, or their property. I wouldn't trust them to tow a shopping cart, let alone a car. Do yourself a favor and call literally anyone else in Ravalli County.

AMAZING!! Trust this company when you need a tow!!! My truck heart slid off a switchback, was…read moreinches from going over, and needed two winches from a heavy rig. I didn't have enough service to make a call, but Nicole hung in there and texted with me for hours trying to coordinate. Our insurance company dispatched another tow company, that ended up backing out after hours. Nicole was there the whole time to make sure i got out safe. She even messaged with my wife (wasn't with me) to make her know it was being taken care of. Whole thing took nearly 12 hours and Nicole was a rockstar the entire time. Trust this company to get it done!

I recently needed a tow. Went through a different company and after several debachles and 8 hours…read moreon the side of the highway with excuse after excuse nothing was done. I then called montana towing out of drummond montana. Immediately I was greeted with courtesy, respect, and quick response. The willingness to take care of this and to work with me was second to none. Collin made sure the vehicle was taken care of and I was safe before even worrying about the rest. The price was def better than anywhere else as it didn't seem that money was their number 1 priority. Helping people def is. I recommend this company over any company out there. They set the bar extremely high when it comes to customer service, safety, and general concern for people. Thank you guys for nothing short of perfection. I will never use another company except you.. from the bottom of my heart I thank you. Sincerely, Doug Gursky , a more than satisfied customer..

I wouldn't even give this one star. Without a doubt, unequivocally the most unprofessional,…read moreobstinately rude and callous phone call I have ever had. I had "Jeff" on speaker and everyone who could hear has still been talking about it to this day, a month later. We use that phone call as a joke to refer to cruel, indurated individuals who just don't want to help while working in the service industry. Called several tow companies looking for who had picked up my vehicle and almost everyone said, "maybe try Jeff's, if so, good luck," in an incredibly disappointing tone. "Jeff" then answered and berated me for blowing up his phone on his day off (listed as always open,) without informing me that he owns one or two other companies that reroute to his main phone. Utterly unprofessional and to be honest one of the worst service experiences and conversations I've ever had.

prices we're double other tow services towed vehicles less…read morethan three miles only 6mile from his shop

Very responsive and capable crew. Thanks AAA for recommending them. Due to our membership it was…read morefree for us to get a tow to our mechanic.

Dan changed my flat tire very quickly and efficiently. He communicated well with me and arrived on…read moretime.

I had a blow out on the way to may vacation in Montana. rear tire blew out and took out both rear…read morelights. Hannon house owners recommended them. I took them the car on Tuesday, they worked with my Insurance adjuster in Miami. Eli was great in getting parts done. she knew we were on a schedule. Had to leave Montana Saturday morning. She got the impossible done. The car looked spectacular as well. Amber made sure we closed the accounts. Thank you for taking the stress off my shoulders and even want to come back and visit because all the staff including Amber and gentleman who drove me to enterprise were so hospitable. The perfect mix of business and delivering with a great attitude. I would highly recommend any work you need accident wise or body wise to be done here. Thank you all!

I took my truck in to get an estimate for some minor repair work to the rear panel. Person took…read morepictures, etc and told me they would call with the estimate. Waited two weeks and nobody called. So I went back in to see what was up. When I told them that I had not heard back the manager looked up my estimate and then said that the person who should have called was no longer employed there. He then told me he would call me the next day with everything. It has been a week, and I have yet to receive a call. If they are so busy then maybe they might inform me of that, and then my time and theirs is not wasted. So I took my business elsewhere. Too bad because I was recommended to go there from my dealer who I had purchased the truck from...

with a loaded truck needing a tow, this guy was quick to show up and very professional. Michael was…read morea great guy to chat with for an hour and I'll do it again if I need to.