Took my old FE-2 Nikon for repair since the light meter didn't work. It was fixed in 2 days…read moreperfectly. I will try this place again.

Flats Film Lab has been my go to place to get my film developed for the past 3 years. They have an…read moreeasy peasy process: 1) Fill out a form at their 24 hour access drop off box. They have other locations, but hours vary, 2) Pay online at flatsfilm.com or scan the QR code on the form, 3) Send your roll off on its way! They will send a confirmation email once they receive your roll and have a 7-9 business day turnaround for up to 4 rolls. And usually they're quicker than that! They will send your scans to download via email in a convenient link. The quality is great and the prices are reasonable. Honorable mentions - they hold classes, have a community darkroom, and host fun art exhibits. I LOVE FLATS!!

I had a very disappointing experience here. When we arrived, we rang the bell for assistance and…read morehad to wait for awhile before anyone came to help us. This was our first time developing film, so we weren't familiar with the process or the different scan options. We were excited to try it and asked a couple of questions to better understand. I apologized and mentioned that it was our first time, and her response was, "Well, there's a lot of information out there," while pointing outside toward the drop-off box. This came across as dismissive rather than helpful, especially as first-time customers who were genuinely trying to learn. After my friend completed her transaction, we left the store feeling frustrated. As I was walking out through the exit doors, I made a comment to my friend saying "f that b" out of frustration that was likely still within hearing distance (even though that wasn't my intent). The employee then came outside, approached my car, and confronted us. During the confrontation, she mentioned that she had been dealing with customers like that all week. She was the one who denied continuing with our transaction and insisted on issuing a refund. I explained why I was frustrated and agreed to the refund, but she continued arguing even after we had accepted it. As first-time customers, we were hoping for patience and basic customer service. Instead, the interaction felt unwelcoming and escalated unnecessarily. I hope management can address this and ensure customers--especially beginners--are treated with respect and professionalism.

I really fell in love with this place. Very nice owner..super super sweet and a camera legend;)…read more There's a good deal of little gems in this little shop if you look/ask. Pricing is pretty reasonable in my opinion..especially given that there aren't too many film camera repair shops in our area.

DO NOT COME HERE. 0 stars if possible. I dropped off my camera for repair in January, and it's now…read moreOctober 9 months later and I still don't have it back. From the beginning, communication has been terrible. I never received any updates and had to keep calling just to get basic information. At first, they told me they could fix it and quoted me a fee, which I agreed to. This was in February. Weeks went by with no progress, so I called again that's when I was suddenly told they couldn't fix it after all because they didn't order a part, but that I could get a replacement through them. They promised to call me back. They never did. This became a frustrating cycle of me calling, being told someone would get back to me, and then hearing nothing for weeks. I even made sure to give them some time before I called for updates. I went in person July 11 and waited 25 minutes while the owner searched for my camera, only to come up empty-handed. He told me he'd call me the next day it's been a month and I've heard nothing. When I try to voice my frustrations they come up w lies and hang up the phone on me while I'm talking. I initially chose this place because of the good reviews, but my experience has been extremely disappointing. I've been more than patient, but all I've received is poor customer and the runaround.

Laura was amazing to work with. Captured beautiful moments with our graduating son and the entire…read morefamily. Super to communicate with, quick to share photos, beautiful shots! Relaxing and stress free way of taking family photos without losing time fumbling with equipment and worrying about whose phone the pictures are on. Can't say enough great things about working with Laura! Highly recommend.

Laura is amazing. We were having trouble finding a location for our shoot, but she communicated…read morewith me and did her best to accommodate us. The pictures came out so pretty. She was sweet and she guided us in poses when needed.

100000/10 experience! Michael was prompt, knowledgeable, fun to work with and gave us the most…read morebeautiful holiday photos!! Will definitely take more family photos with him!

He showed up on time! He got this fun and encouraging vibes -I meant, me and my husband are not…read moreused to professional photo shoot.. thought it would be awkward but our photos are great! He made it easy for us. Thank you Michael! Will surely recommend to friends and have him again for future events!

Family owned with extremely knowledgeable staff that can help you with crop sensor and photo size…read moreinformation that you simply will not find at the pharmacy photo kiosk. Further the quality of their photo printing is phenomenal and they will customize to your preference.

THIS IS THE BEST PHOTO SUPPLIER IN HOUSTON! Their customer service is top notch. And they always go…read morethe extra mile to make sure I'm set up for success. They always either have or can quickly get exactly what I need. Thanks, Armadillo! You guys rock! I'm a customer for life.

I have always wanted to take some sexy pictures that I'd be able to look back on. Once I'm older…read more I took some in a very sexy & revealing outfit. And I also took nude pictures. I was nervous before I showed up. But Lucinda & her husband are so professional. They made me feel so comfortable that I almost forgot I was naked. I will be repeating business with them!

I had so much fun taking boudoir photos for the first time. I have wanted to do this for so many…read moreyears, but couldn't quite bring myself to do it. I was beyond comfortable with Nolan and Lucinda. They were very professional and have a terrific set up with countless ideas and themes. I cannot wait to go back! Choose My Sensual Gift for your photography needs, you will not regret it!

David Brown and his staff are amazing photographers and genuinely good people. A rare thing to find!read more

All of us at Buffalo Bayou Partnership always enjoy working with David Brown and Dabfoto as he…read morebrings his smile and professionalism to every project and event! David has that sixth sense and knows what views and perspective that we are looking for in an image. We highly recommend him for your photography needs! Trudi Smith/Buffalo Bayou Partnership