As a first-time customer and someone who strongly believes in supporting small businesses, I was…read moreexcited to visit Houston Camera Exchange. Coming from a small-business background myself, I always prefer to shop local when possible. I brought in my Canon EOS Rebel T7 camera, which had only been used once and was in excellent condition, along with the two additional lenses that came with it. While I was disappointed with the offer I received, I fully understand that businesses need to make a profit, and I was prepared to simply decline the offer and move on. However, what ultimately left a negative impression on me was my interaction with the employee at the front desk. Before leaving, I politely asked whether the store had any Canon G7X cameras in stock. The response I received was delivered in a noticeably condescending tone. The employee stated, "The thing about that camera is everyone and their mother wants it, and no one knows anything about waiting or patience, so there's never any anywhere. But if you want to give me $180, you can wait two weeks or two months for it." Had this comment been made in a lighthearted or casual manner, I likely would not have thought much of it. Unfortunately, that was not how it came across. As someone who approached the conversation respectfully and with genuine interest in doing business with the store, I found the response unnecessarily rude and dismissive. What makes this especially disappointing is that I came into the store prepared not only to sell my camera equipment, but also to spend even more money there as a customer. Had a Canon G7X been available, I would have been more than happy to purchase it on the spot. In other words, I was prepared to be both a seller and a buyer, and I was genuinely interested in supporting the business. Instead, I left feeling unwelcome. Customer service matters, especially for small businesses that rely on reputation and repeat customers. Because of this interaction, Houston Camera Exchange has lost my future business. I hope management takes customer interactions seriously, because a single negative experience can undo what might otherwise be a great business.

Doing this place on a whim when I was on my way to a work trip and figured why not check it out…read more The store is a tad off from downtown but this place is a OG users fever dream. Not only is it big but it had a rather famous wall of admittedly broken cameras that I regardless wanted to grab, printing gear, old tripods, manuals and parts bins, a whole half of the store dedicated to film cameras and their lenses as well as a nice dslr and mirrorless set up with their associated gear and point and shoots. I literally prolly looked like a crackhead as I bounced off the walls tripping out seeing stuff I had only ever seen in museums, or YouTube. While I didn't find the camera I came there for I found one of my grails a Oskar Barnac Leica iii. The camera has seen better days yah but for the insane price drop of a slight hazed summicron lens and the tested in front of me body I couldn't say no (432). Bernie, the guy who helped me went above and beyond showing me their whole collection of rangefinders and classic medium formats I was fawning over and made sure I was straight when it comes to practice and handling of something almost a 100 years old. There's something special about a bulletproof camera that's probably seen some form of action that screams to me and that they love shooting and respect the art. While I'd probably be long in between my next travel to the city I'll definitely support them online from 5k miles away. Loved this place and everything it stands for. Support local and people who perpetuate the lost art!

I found this company on Yelp, reached out and used their services for digitizing hundreds of…read moreprinted photos. We had no time restriction, yet it was still completed in a timely manner. I spoke with the owner upon delivery of my first phase of loose photos, and he laid out different options based on my wants, needs and budget. I was kept in the loop and notified of phases being complete. I then sent a few very old photo albums, with sticky pages, and even those came out great in the scanning process. No shadow or lights like you might come across if you try to do this on your own. Amazing quality! I am very happy with the process and completion.

I found an old wallet size graduation picture that I do not have a digital copy of. I found…read moredoorstop digital and was able to get a digital file same day. They were super helpful!

I had a really old poloroid photo of my children when they were very young. Photo Lab enlarged it a…read morelittle and brightened up the color. I was so happy with it. PL did a fine job.

Quick & easy service! Film was ready early too, I was told 1 week and I picked them up in 4 days.read more

Saved My Parents' Wedding Memories!…read more I was devastated when another company told me my parents' wedding video VHS tape was beyond repair due to mold. They returned it saying there was nothing they could do. I had pretty much given up hope until I came across International Video Tape Copy. Rima, the owner, was amazing from the very beginning. She offered to take a look at the tape despite others labeling it a lost cause. Rima's customer service was exceptional--she kept me updated every step of the way. From the moment she received the tape to when it was being cleaned and eventually transferred to digital format, I felt like I was in good hands. Not only did she manage to save the tape, but her pricing was also incredibly reasonable for the care and effort she put into it. You can tell customer satisfaction is her top priority, and she really goes the extra mile. I can't express how grateful I am for Rima's service and assistance. She saved irreplaceable memories, and I would recommend International Video Tape Copy to anyone needing VHS repair or transfer services. Thank you, Rima!

I had a large number of DVD 's made by a crappy Phillips DVD player/Recorder from camcorder tapes…read more20+ years ago. The format of the DVD's the Phillips created are in an unreadable format that no pc dvd player or conversion s/w on the web I could find could get them to play. Therefore, paid International Video Tape Copy to find a way to do the conversion. It was tough they said. And a few were so bad I had to give them the original camcorder taped. In the end they converted them all to a readable format on memory drives. Job well done and they would checked in with me often giving updates on their progress to completion.

My canon g7x ii flash was broken and all the repair places that I had tried in downtown Htx either…read moretook way too long to repair or gave me a crazy quote. I found this repair shop and I'm so glad I did. The guy was extremely kind and helpful and he fixed my camera at a very reasonable price and was able to get it to me so quickly. (He was even kind enough to fix some loose screws in my camera that were unrelated to the service I had came for) I will be coming here for any future camera repairs as well as recommending him to every other camera user out there.

Have visited them on a vacation. Very helpful with all my questions. Will be using them when I move…read morenear there

The shrimp and grits had a thousand onions on it but only 5 shrimp . Not a good combination. I…read morespent $48.00 at Webster now I am going to Heb to get food to cook. Save your money

This new company in the portrait game is the closest your going to get to private photographer…read morequality at wal-mart or target prices. Don't let their $9.95 special fool you. This is not cheap studio. They are at the top of their market quality wise higher than Studio-one-to-one/glamour shots, but priced to compete with wal-mart. There are not fitting fees or minimum purchase either. You get the pictures same day, 15 minutes to about an hour depending on how busy it is. Would you rather have your kids picture taken on a table or in a studio room the size of a bedroom? Don't take your past experiences from other studios and expect the same run around here. When your photographer says to buy in the collections (3 sheets of a pose), do it. They are trying to get you a better deal, like they say. Not trying get the most of your money like you have come to expect. They don't work on commission, so you should not feel pressured. If you do it is because you are too consumed by your misconceptions of value. If you spend more on your child's outfit and on the pictures it is for, your priorities are in the wrong place. The company is the same in every location, so you should have the same experience where ever you go. There are lots of props for the pictures and you are allowed to have a change of clothes. This does not mean to bring your closet with you. They do invite you to bring your own props. It definitely brings out the creativity in the photographer when they get to use something new and it makes the pictures even better when they are personalized to your child. If its for a special events don't forget what is important, if its their birthday talk to the studio about you bringing a cake, if its first communion for God sakes remember your Bible and rosary, if its graduation seriously bring the cap and gown. You can't see the event in your pictures if you don't bring your props! They expand their hours for the Christmas and Easter holidays. Which means they open on Mondays and expand their hours to about 7 am to 7 pm depending on demand. Do make appointments, they accept walk-ins but as appointment times are available. They are not going to take a walk-in ahead of an appointment, that is just rude and inconsiderate of the person who took the time to make an appointment. The best tip I can give you is if you go the last week of October they have their Christmas set already up and you can get fun pictures in halloween costumes at the same sitting and save you a lot of time, money and unneeded frustration during the holidays.

Bill provided me with a consultation that probably saved me around $1000. I'd definitely recommend…read moresitting down with this guy and explaining your problem/goal.

Bill is the owner and he can restore photos, he cleaned up some old Land Grant Certificates (1836)…read morethat we had a copy of from an old courthouse. The aging process had not been kind to the certificates with words that were unreadable and some letters missing. Bill was able to clean them up and he gave us a digital copy and as well as a copy for framing. Excellent workmanship with what we gave him, fast turnaround and the price was very reasonable. We will get back with him as we get more projects...

Took my old FE-2 Nikon for repair since the light meter didn't work. It was fixed in 2 days…read moreperfectly. I will try this place again.

My first review of the year goes to this small local business. It is own and run by a grandpa…read morehimself. He's very straight to the point, efficient, and nice. I went for my passport photo to be taken, he let me know the price first which is $21 tax included, for 4 pictures. He did mention different countries' passport photos cost varies, so let him know first where is your picture for. He prints them out immediately, the whole process only took about 10 minutes. He offers a selection of photo shoots, mainly official documentation types. I hope everyone who's in the area can support his business anytime possible.

While preparing to obtain a passport years ago, I visited K-Photo after searching for places to get…read morea passport photo taken. As I recall, the service was excellent and speedy. The quality of the photo was good, and the price was reasonable. Highly recommended, and K-Photo is located in the newer Chinatown on the West side.

The owner is amazing and super sweet! Every time I go in, he is an awesome helping hand! Can't…read morerecommend this place more!

Highly Recommend Global Mail & Printing! We had our…read morematerials printed here for an event, and I couldn't be happier with the results! The entire team is so friendly, professional, and easy to work with. They're quick, efficient, and truly go above and beyond to make sure everything turns out perfectly. I'm definitely a returning customer -- amazing service and great people all around!