Fast and polite The only negative I would say is their X-rays are not the best. I was sent to Ortho…read moreafter telling me there was no fracture Ortho saw one loud and clear.

I came in just to get a doctor's note for the cold I had. They prescribed me amoxicillin when I…read moretold them I was allergic to penicillins. I had to go back in the building because they forgot to give me the doctor's note. Then they gave me a call 10 minutes later to pick up 2 extra prescriptions when I was just there. I declined. I would not recommend this facility at all.

I was seen by Toni Detwiler, and she told me that I had Herpes without doing any testing. My lips…read morewere swollen without any blisters, I went to another clinic and got told I simply had an allergic reaction to a lip product I used. Awful experience, basically rushed out of the room the second I got in and didn't listen to a word I said. I knew I didn't have herpes so I didn't pick up the prescription she sent in, I wouldn't recommend this place at all.

Crap experience. When we first walked in the lady at the front desk was extremely rude despite us…read morebeing very kind and respectful. When going into the exam room it was a bit dirty and didn't feel hygienic at all. The nurse who had long blonde hair was very sweet. Afterwards we looked up reviews and saw how many others also experienced similar issues and how unprofessional the "owner" seems to be. Highly doubt this "owner" would even visit this establishment for treatment themselves.

Absolutely fantastic children's Dr ! Attentive listened to both my myself and my daughter. My…read moredaughter liked him so much she asked if he could be her primary Doctor and she has never had a preference before this.

This place is a hidden jewel. Office staff and Doctor are amazing and have great bed side manners…read more Doctor was very attentive with my son and actually listened to him and what he was in pain with.

One thing I noticed is people do not like to wear gloves around this place. I'm not putting blame…read moreon anyone but it sure is funny my son now has an infected incision site a month post-op. I like my son's doctor but question the actions of the female PA-C.

This place is horrible. Dirty. And we waited legitimately all day for this. Honestly absolutely…read morepathetic. Jake is NOT a professional. It was just a small fracture and the staff did anything but address it. If you value your health and your time DO NOT come here.

Completely incompetent staff. Kids have been patients for 5 years and have never seen the doctor…read more The office staff in flint, especially the office manager, is not knowledgeable. I do not recommend this clinic. Too many other great options. They just want to collect co-pay after co-pay. I was seen on a Wednesday, went for bloodwork, they wanted a follow-up blood test but said I had to come into the office first for a visit. So two office visits within 24 hours. one was a follow-up to order more blood tests for the same issue seen for 16 hours prior.

Doctor mawri is considerate, amazing, professional, and most importantly diagnoses the issues. I…read morelive of of town but drive him for my children medical needs. I highly recommend him and his staff

My son was admitted in the morning and it took the psychiatrists all day to find a place that he…read morecould go to because he's autistic. The nurses were all caught up in their protocols and didn't seem to care about him. He was very agitated and was not allowed to have anything. One of the nurses was rude. He wouldn't help. Their psychiatric floor never has any beds available but meanwhile McClaren spends all their money on expansions and very little on patients. He was not violent or loud, just very hungry and thirsty. McClaren needs to update their policy on autism. I wish I had just taken him home. It was a nightmare. I will never go to mclaren emergency again even if I'm dying. It's even worse than hurley. He's an adult so i didn't have any rights but he didn't have any rights either. It just shouldn't be all about protocol. Think of the patient!!

I was taken by ambulance to the ER on a Friday afternoon. It is hard to describe the scene and cast…read moreof characters you encounter there. This institution has been my family's healthcare provider for all my life. You first encounter the triage nurse station. Staffed by two, this should have been my first clue of how this day would go. One nurse seemed to care about my situation, while the other was rude and only going through the motions. Deemed not to expire anytime soon, I was told there were no beds and sent to the waiting room. The waiting room was filthy. The floor was dirty and needed a good cleaning. Trash, including bandages, washcloths, and food wrappers littered everywhere. The badly padded and unfriendly seating is arranged in a tight unorganized manner. Many seats were filled by individuals laid out across them sleeping. I later found out that most of them had been waiting more than twelve hours for a bed. During my time visiting the waiting room, I also had the unlucky opportunity to visit the restroom. This room took filth to another level. It was questionable that it had been deep cleaned in a long time, as some substance was oozing away from the corner of the room. Porcelain surfaces were dirty and stained. The floor was wet and dirty. In a short time, a doctor called me back to a small office and conducted a 30-second interview. Again with no immediate danger detected I was instructed to wait for labs and radiology and sent back. It should be noted that when reading the doctor's office notes from that interview, my reasons for being here were misquoted and it would appear that they had completed a very thorough examination in those 30 seconds. Radiology quickly appeared and while whisking me away for the scans seemed to side-swipe anything possible in the aisles. Labs were taken upon my return. Two hours later the doctor returned and informed me that everything looked ok but I needed to be admitted for observation, monitoring and to see the 'Special Cardio Team". But still no beds, so back to the waiting room. Seven hours into this ordeal, the irony of it began to surface. I needed observation and monitoring, yet I was in a waiting room, now filled with a multitude of hacking and coughing people. No one was keeping track of my condition. It is now late enough in the day, that I doubt that the special Cardio Team was even still in the building. Walking to reception I asked who I could speak to about my situation and was told that there was no one and I just had to grab an available nurse, if possible. Finally, after a few failed attempts a nurse lingered long enough to hear me out. After agreeing with my logic, I was told there was nothing that could be done, that some people had been waiting 33 hours now for a bed, and that the Charge Nurse would be called. The Charge Nurse never showed. After another hour I confronted the Triage Nurses, who listened to my query, explained the shortage of beds, and sarcastically mocked my interpretation of the doctor's office notes. When I elected to go home and observe myself in a cleaner, more sterile environment, the one nurse pulled my IV port, roughly pinched the skin applied way too much tape to hold gauze on my hairy arm, and waved me on my way. As a final note in looking at the McLaren Patient Experience Representatives web page, I find it interesting that some locations seem more dedicated to the patient. Contact names, emails, and fax numbers are included. Flint though lists only a phone number.