I would like to take a moment to recognize two of your employees for the exceptional customer…read moreservice they recently provided to my wife and me. In this day and age, people are often quick to criticize and slow to praise. That is why I felt it was important to share our positive experience. Upon our arrival, Brittany Demby greeted us in a very warm, welcoming, and professional manner. She immediately scheduled an appointment for us to renew our CD, making the process seamless and convenient. During our appointment, Mitchelle Mendoza clearly explained the various investment and savings options available, along with the associated interest rates. She demonstrated a strong knowledge of Bank of America's products and services and conveyed genuine confidence in the solutions available to customers. What impressed us most was how efficiently everything was handled. The entire process took less than ten minutes, yet we never felt rushed. As we were leaving, Brittany once again thanked us for our business, reinforcing the positive experience. Employees like Brittany and Mitchelle truly make a difference. People do business with people, and these two individuals represented Bank of America in an outstanding manner. Please extend our appreciation and gratitude to both of them for their professionalism, friendliness, and commitment to excellent customer service.

Not to be confused with Spank Of America, which is more into S&M than finance…read more This is the bank that I have to open a new account at, so I was talking to them about that. It looks like a brand new location in a brand new plaza next to the area where we're going to be possibly moving to, a good chunk of miles N/NE of Houston. It's nice, it's cheap, but it's a hell of a commute. Everyone was friendly, it was expedited, I didn't have anything bad to say, I got the information I needed. It's still not my favourite bank, but it's a good location.

Good service and it help me right away when I enter they where good and they help me with my…read moreproblems

Took a while for some service Id say about 15 mins but it was all good once I got service service…read morewas very friendly and took care of what I needed to be done. Thanks chase at caney

Been with them since 2015 and if I could bank with another I would but the way my joint account and…read moreinheritance is set up I have to use this crappy bank. If you want your money safe, I would NOT use Wells Fargo. I was scammed for $600 through Zelle, I made a claim they gave me $80 back then 4 days later took the $80 back. This is just a recent experience I've had with them. DONT BANK WITH WELLS FARGO!!!

Went in to deposit a check, gave the teller my debit card and a check signed on the back as…read more"deposit only." She gave me the check back and said it had to be signed. I signed it and asked her if my wife needed to sign it too and she said, "I can't tell you what you need to do." So I put the check back in the Plexiglas holder on the counter and she threw the check back at me and told me my wife had to sign it as well. I merely said, "you just told me that you couldn't tell me what to do and now you tell me what to do. Do I need to do this or not." She told me that she couldn't cash it without my wife's signature. I took the check to another bank where they had tellers under 70 who weren't pmsing and got it taken care of with a smile. I hope she didn't just suffer a life altering calamity and she always acts like that.

Worst Bank Ever. I…read morehad a small amount of money in my account since around Jan. About 4 months ago, they started charging $12 a month for minimum balance. I was told that they would not have that due to being a senior. I checked at the counter a couple of weeks ago, and the associate told me that he would ask the district manager to wave the charges. I have not been contacted back. I only make a couple of dollars of interest in a year, but these folks have taken $48 out of the account now, and I now have a negative balance. Avoid these people at all costs. Worst bank I have ever dealt with.

This bank is a con. My sister banked with them and the overly charged her several time with hidden…read morefees. My husband is trying to leave this bank. Been with them for 6 years and they changed their hours due to pandemic then charged him overdraft fees. THEY DO NOT CARE ABOUT THEIR CUSTOMERS. They try to find ways to over charge for profit. I wish I could give them negative stars.

There is no sense of urgency at this location. They take their very sweet time. Having a whole long…read moreconversation of unnecessary things instead of keeping it moving. Get it together.

From the owner: Bank confidently. We are here for you. First National Bank…read moreTexas (FNBT) and our affiliates, First Convenience Bank and First Heroes National Bank, are strong, proven, and stable community banks. We offer convenient locations with extended hours, online and mobile banking services, and innovative, customer-friendly financial solutions, such as a variety of checking and savings accounts, business accounts, CDs, IRAs, credit cards, consumer and business loans, and mortgages.

If this location was my personal branch, there would be no way I would stay banking at Amegy. I…read morewalked in sat in their comfy red seats and was not greeted, not smiled at, and was not asked if I needed anything. I guess I'm just used to the at home feeling that literally every other branch has always made me feel as soon as I enter the building. Amegy Bank is not the most up-to-date or high-tech bank but it's that small town feel when entering A branch that keeps me here. No matter what side of town I always feel like I'm getting taken care of... except for this one. Way to disappoint, Humble. I guess my money isn't green enough for this location. This branch needs an attitude adjustment or just some plain ol' southern hospitality. I'm just very appreciative that this has not happened to me at any other location. I will not be returning to this branch.

Nice folks. Friendly. Knowledgeable. Diligent. The bank has reasonable fees, solid policies, and…read moresystems. While smaller and less integrated/automated than large banking chains, they offer great personal service. If you think of something you need but don't find an immediate online solution, just ask. They probably can address your issue in the branch. They almost always have an answer and positive outcome. We're doing a mortgage with them. Stop in and see Carole. She'll get you fixed up.