Love visiting Aya in Buckhead. It's a convenient location, they validate parking, and are super…read morefriendly. I'm just getting into some of the services, but everyone has been professional and kind. Will continue going!

Go to Lauren at phipps plaza she is the best ! They are at Phipps plaza and the decor is nice .read more

Updating this review for the third time because the experience continues to worsen. My most recent…read moreinteraction with Felicia was extremely unprofessional. She questioned whether I even knew what pearl cream was or why I would need it, despite the fact that I had already completed a full consultation with the office earlier in the week and signed the required paperwork. Instead of addressing the request professionally, her tone was dismissive and condescending, and the call ultimately ended with her hanging up on me. Being spoken to this way as a patient/customer was both humiliating and unnecessary. Clear communication and basic professionalism should be the standard for any medical office. Unfortunately, that was not my experience here, and I cannot recommend this practice based on how this situation was handled. Another bites the dust Atlanta‍

Allowing patients to go live on social media and film procedures is tacky, plus there are other…read morepatients in the background. Some patients are definitely ruining your reputation.

It was my first time visiting OVME and I would like to award 10 stars to the whole experience!…read more It was an easy check in process and while waiting only a few mins I was offered flat water, sparkling water, and rose in the lobby. Quite the service! Compared to other offices I felt like this clinic was super clean, high end and efficient. For it being lunchtime on a Tuesday they were quite busy but kept a good flow, getting clients in and out smoothly. I saw Karishma, PA and she was absolutely lovely. I appreciated her attentiveness, expert advice and thorough discussion about my cosmetic goals. She did a great job and we accomplished the look I was going for. I highly recommend seeing her. Checkout was a breeze and the front desk helped me use Alle points and signed me up for another rewards program called Aspire which is free and also provided a discount to my service. There was also no push to set up a membership or purchase services beforehand, which I really appreciated. Looking forward to my next visit!

I'm extremely disappointed with how I was treated at this location. I am a repeat customer and a…read morepaying member, yet while I was checking out and paying for my services, I was asked to leave my personal cell phone behind to make sure I would return. I found this very disrespectful and embarrassing. As a regular customer with a membership, I should not be treated as if I can't be trusted to return or pay for my services. I also don't believe customers should be expected to leave an expensive personal item as collateral. This experience made me feel unwelcome and completely changed the way I view this business. I have contacted corporate and hope they address the situation appropriately. Customer service should be based on professionalism and respect, especially toward loyal customers.

My fave medspa in Atlanta! It's so beautiful inside and Justin is the best injector around.read more

I absolutely loved my visit here! Clean, informative and cutting edge technology! The staff was…read moregreat from start to finish! John and Elliot were very welcoming and walked my girlfriend and I through the entire visit with amazing recommendations. I love a place that you leave feeling confident, not only about yourself but your services as well.

It was an amazing experience! We planned a girls spa day for five of us. We arrived and checked…read morein and were walked through for a quick tour and showed where we could change and put our stuff away. We spent a few minutes in the sauna and then went to our first treatments. Facials and massages were fantastic! We booked for 90 minute massages and the extra time was so worth it! Before leaving, I booked a return trip, so see y'all soon!!

I came here with my sister to try to relax. Upon entering we was greeted immediately by three young…read moreladies and offered water while Checking in. After registration Lindsey gave us a tour of the spa. Showing us the waiting area, steam room and ladies locker room/ shower area. In the waiting area they had tea and water readily available. They use to offer snacks, but I'm guessing since COVID it was taken away. Not only did my service not start on time it also ended early. Was supposed to start at 3 and started at 3:12 ended at 4:04. The massage experience wasn't as good as I'd experienced in the past. I expected to be asked what my focus areas would be, but wasn't so I assumed he knew what he was doing since I filled out the intake forms. The massage itself wasn't good at all. I feel so bad because Will was very nice just not good at giving massages. I asked for medium pressure and it literally just felt like he was rubbing oil on me. My lower back wasn't touched at all. He glanced over mostly everything expect my shoulders. He spent all of 30 seconds on both of my feet and I love a good foot massage. Another 30-40 seconds on my hands and the movement was very quick. There was a lot of rubbing and pressing/ holding not enough technique and massaging. It definitely was not a Swedish massage. I've never had something quiet like that. 2/10 he tried, but needs more training My sisters services again started late. Was supposed to begin at 4:15 didn't go back until 4:35, but Anthony more than made it up. He asked what her focus areas was, what pressure she liked and anything that didn't make her comfortable. He gave her a headband to pull her hair back. She said he was so amazing she cried. He really released the tension from her body. 10/10 highly recommend Anthony! The sauna was amazing!! Well kept and clean. Showers and women's locker area was nice as well. Fully stocked with all the essentials like cottons balls, Qtips, hair dryer, lotion, deodorant and more. I'm not sure what's above the spa, but the building kept shaking and you hear very loud noises as if something was being dropped. This review is long over due from April of 2024. I did speak to the front desk staff about my experience and she apologized and said that someone would reach out and see how they could make up for my experience and put credits on my account, but that never happened.

My first experience with a med spa/laser & I left with a smile on my face. The young Black lady…read morewith a low haircut & a young Hispanic lady were working the desk when I came in & not only did they greet me, but walked me thru, answered all my questions, reassured me & helped me book a plan to save long term. I'm hooked.

Hi - I have emailed my info to the customer service email that you provided in the response, but…read moreno one reached out to me yet. What is the timeline by which they will respond?

I have never had a more amazing facial!…read more Before a hand was laid on me, I had a consultation to discuss my skin, and the goals for my skin. This is a professional skin care team- where the mission is to improve your skin vs. sell a whole lot of products that don't work. Well worth the money!

This place is not a "day spa," it's a place for actual skin care. Whether you have an upcoming…read morespecial occasion, or you require intense and expert skin care, Tranquility is the place to go. I have had blackheads for over 10 years now that estheticians have never been able to extract. In one session, they were all gone. I'm still in disbelief, actually. The first session is a little pricey, but you'll be there for 2 full hours, and the following facials are significantly less. They also don't try to put the hard sell on you for products, and they give you samples to try. I highly recommend this place.

Baby, let me tell you how Amanda was the sweetest. I got Micro needling with Sculptra and in 72…read morehours my fine lines have softened. She was very knowledgeable and explained everything to me. I got a 20% discount for being a first time customer. I will say that their services are a bit pricey, so I'm not sure how often I'll be able to go, but this first visit was definitely worth it. My skin is glowing. Hopefully they'll have some more specials coming up so that I can go back more regularly.

They placed me with a PA rather than an RN which was a red flag. She was very salesy and…read moreunprofessional and wanted me to follow her TikTok etc. The expensive cream that she talked me into (I should not have fallen for it) made my rosacea, melisma and overall skin condition much worse. I threw it away after 2 uses. Waste of money.