I have used Danny and his service a few times It has been…read morethe best. Exceptional service from Danny's friendliness to the beautifully clean van, and the professional attire. I highly recommend Rocky Top Rides.

I am a Travel Advisor and arranged for 2 clients for a Black Car Service for a Wine Tour out of…read moreKnoxville. Danny, was so professional, and contacted me to give me first hand information about himself and company and how my clients' needs could be met. My clients were seniors, and he handled them with a white glove service. He called the night before the tour to confirm details. During the tour my clients contacted me that they loved him and I did great by setting up the tour for them. They had a wonderful time at the wineries, bought wine, and Danny even took them to the Smokies to get out of the car to take pictures at a look-out, then stopped them over for a Moon-shine tasting as well. I highly recommend Rocky Top Rides. Danny is first class. Very communicative and professional. I will always use this service for all my clients, and for myself as well.

We had an emergency medical issue and my husband had to fly into AVL at the last minute. Even…read morethough WNC Shuttle has an 8 hour advance notice requirement, we needed transport home to Maggie Valley badly, so we booked them for the earliest time possible and expected a long wait at the airport. Instead, WNC contacted us and told us they'd monitor the flight and pick him up as soon as he landed. They did so, and they got him home in record time. He's fine now, but we owe this company. They went above & beyond.

My then-fiancee, now-wife and I were grateful to connect with Justin and WNC Shuttle as we planned…read moreour wedding at Cataloochee Ranch. Justin is easily one of the most gracious, respectful, communicative, responsive, and professional people I've ever had the pleasure of doing business with. We were planning a wedding in WNC from afar as we don't live fulltime in the area, and Justin made our lives infinitely easier throughout the planning process as we arranged to/from transportation for all of our guests who joined us for our wedding and reception. In addition to immaculate transportation service, every single guest who rode with Justin raved about his service and all the little things he did (remembering people's names before even meeting them in person; politely helping people in/out vans, etc). We were surprised that Justin did a 'dry run' in advance of the wedding and in doing so, discovered optimal paths that saved our guests time in getting to the wedding safely and expeditiously. And as my wife and I reveled in the reception celebration, Justin enabled us to enjoy without having to feel like we were clock-watching. Lastly, it had snowed overnight before our wedding; I'm sure our guests were relatively nervous about a winter wedding with below freezing temperatures, but Justin was expert in safely navigating up and down the mountain. If you have the opportunity to work with this organization, it'll be the easiest and best decision you make for whatever it is you're planning.

On time, strong, safe diver and good conversationalist. Highly recommend especially for medical…read moreappointments

I booked this company for a 3+ hour ride from Tennessee to South Carolina and it was absolutely…read morenothing but amazing and professional. Pick up was seamless and the owner, Shannon, is very friendly and personable. Even had snacks and water in case I got hungry during the ride - touches like that matter. I felt so safe and comfortable during the ride too! Very important to me as a woman traveling alone. If you need a ride, do not hesitate to book! 100% will use her services again.

My young bride and I had tickets to see the Knoxville Chaber Orchestra on 3/3/19 (great show, by…read morethe way). We parked in the Promenade garage behind Mast General and were making our way up Union Avenue through nasty weather, when a bus stopped on Union, the door opened, and the driver asked if we were heading to the Bijou Theatre. We replied in the positive and he offered to take us there. Apparently the Bijou contracts with Chariots Of Hire to take people to and from the theatre when they are holding performances. Kevin was polite and positive and dropped us off in front of the Bijou. After the show we waited out front for about ten minutes and he took us back to the garage. Excellent service at no cost to us.

We hired a sprinter van to take us to a nearby resort with my elderly parents and our 5 children…read moreages 1-10. Timing was key due to their various nap schedules as well as the fact that we were meant to eat lunch after a long travel morning. The drivers were an hour and ten minutes late and there was zero communication and lots of confusion as to where there were and when they were due to arrive. They ended up coming and telling us that "another family hopped in the car and took our ride haha". We had all the confirmations and so did they. The biggest insult was that driver Stan, mocked us and laughed when we said that it was huge inconvenience and unacceptable. Our children were crying and hungry. David was kind and tried to apologize but nothing could be done to remedy the chaotic situation. I try to give people the benefit of the doubt but zero communication as well as very unprofessional behavior from Stan earns this outfit 1 star.

We love Lightning Taxi! They are reliable and always on time. Cars are always clean and the drivers…read moreare always pleasant and they know where they are going.

Lightning Taxi is the best! Reasonable rates, very professional drivers, great communication. We…read morewill always use them when in Knoxville- highly recommend.

Stephen was awesome. He was always on time. We used him 3 times over the weekend. He took us sight…read moreseeing on the way to and from the airport. He is very knowledgeable about Knoxville and Gatlinburg and even gave us a history lesson. We enjoyed our rides. Very dependable. We will definitely use him again. We highly recommend him. Great personality. Crystal G.

Called to book a ride, the guy who answered on the phone kept talking over me being rude, then…read morestarted yelling. Learn how to talk to people!

Christine is such an awesome person. She always has a clean car. She's also has everything you need…read moreif you run out of headache meds to lady supplies

We hired this service for an early morning mid-week ride to the airport…read more On time, communicative, clean car, etc. Recommended.