Great service and good price, points out scenic and spectacular views, very well spoken and friendly.

Mr. Curtis was prompt and reliable whenever we needed transportation. He's knowledgeable about the area and was able to bypass the standstill traffic between gatlinburg and pigeon forge. We appreciated the assistance and advice he offered during our ride over. Thanks again Curtis read more

Scheduled a 04:30 Pick Up in Gatlinburg and guess what? Driver never showed up. After being 10 minutes late I called the phone number on the card and guess what?? When straight to voicemail. Waited another 10 minutes and called again and it went to voice mail again. Finally decided to change my flight out of Knoxville because at this point we were playing to close to comfort for arrival and anticipating possible traffic or any other anomaly This pick up was scheduled by the Concierge at the Margaritaville Resort. Ended up finding another Taxi company from Yelp and hopefully this one will actually pick us up. read more

Where do I start? When we realized there was only 1 Uber driver in the area (and it was his first day on the job) we decided to revert to the 'old-fashioned' mode of transport 'the taxi' Curtis advised he had a 15 seater and could accommodate us! so far, so good. we were picked up by this gentleman in a timely manner, and ultimately dropped off in downtown Gatlinburg within a reasonable time also. It would be a shame not to make reference to Curtis' achievements and experiences in the area which made the journey go by so much quicker. After seeing a bear outside our cabin that morning, Curtis advised us about locking our cars as they could cause significant damage. Especially his favorite 'Patches' who he himself once shot with a tranquilizer dart. (Who knew that bears punch the floor out of pain when being shot?) Also Curtis informed us of the scientific evidence showing a bear experiences symptoms 10 times that of a severe human alcohol induced hangover! Speaking of hangovers, Curtis also works as an outsourced policeman for the area. His encounters with aggressive bears and out of control promiscuous teenagers who defecated all over one of the cabins were just two examples of his tasks as an agent of the law! Im still not sure whether those naked teenagers he shackled were transported in the 15 seater we rode in... doesn't 'bear' thinking about! As a European, I was afraid of a midnight encounter with a bear following the sighting, likening it to the evasive sasquatch. Curtis reassured me, there's plenty of sasquatch families around the area, with their cousin Bigfoot to the north! However as with the bears, they are more afraid of us, and we will only ever see them accidentally. He of course would know being of Cherokee descent! On our final approach to the main street of Gatlinburg, he received a call from the local sheriff department advising him of their need for his services...this time the phone didn't ring...maybe it was a secret hotline? He clearly outlined how a mother and son had been causing a ruckus downtown after excessive drinking, leading to fights and overall mischief. Curtis advised the officer he would come and assist following our drop-off and that he had 2 guns under the seat and his shackles. Hopefully this time the detainees weren't in their birthday suits too! Considering he owns 1500 cabs around the area, he seemed to do an awful lot of the admin and legwork for the business. Maybe it has to do with the fact he broke his leg as a Defensive tackle for University of Georgia, or maybe he enjoys getting out and stopping regularly to shout stuff out of the window to tourists and workers. Whatever the reason, this was by far the most memorable and strangest experience of the trip. Uber is virtually non-existent in the area, and as they say 'Beggars can't be choosers' Book Curtis for comedy value and to get from A-B, but maybe bring some headphones or a bottle of shine... read more

Curtis our driver was amazing. Being from Arizona he told us EVERYTHING we wanted to know about every area we passed through on our trip. He made sure we took the best route for our fastest arrival I would 100% use this service again! Thank you Cowboy! read more

This used to be my favorite taxi service. Starting using when Tim was alive. Curtis picked us up and like others said - lots of stories that we later found out were BS. Don't know why people feel the need to fabricate. Anyway - he got us to where we needed to be and safely. Got ready to go back up the hill - he has said to call an hour before - so we did. He said he was in Sevierville (we were in Gatlinburg) and he didn't feel like coming back to get us - so he gave us the number of another company to call. Well we called that company and their message said they were closed for the month. So we called Curtis back to try to get another answer - guess what - he didn't answer. Luckily the restaurant we were at gave us a number of another company who came right away. Very crappy way to run a business. Poor Tim would be so disappointed read more

If you want a taxi service to get you to your destination safely, this is the one. Better pray he doesn't start talking though because everything is false news. We came to Gatlinburg to meet up with our friends and have nice, relaxing vacation over the long weekend. Our cabin was on the outskirts so we figured calling a cab would be the best option to get to the parkway. The 15 passenger van arrived fairly quickly but the 20 minute drive could make even a gullible person cringe. A few of the "insights" he included but were not limited to, uber being illegal in the area, the consumption of alcohol will get you arrested for public intoxication and a night in jail, and not to mention his entire life story that we believe was made up on the spot. Nothing but lies to transpose saving his taxi business which is clearly declining due to his biggest competitor, uber. Honestly is the best policy right? Save yourself the painful trip of being accompanied by this dynamic duo and download the uber app. Guarantee it will save you a few bucks. read more

For a dependable taxi , but much more of entertainment value, my man Cowboy Curtis is the right choice. We discovered that we were actually very lucky to have retained his services to take us from downtown Gatlinburg to the Glades for a friends wedding, as his 1500 taxis were booked for 4 years. It is amazing how he finds the time to actually drive a taxi van( with 384,000 miles on it and a warning signal that cost to much to fix) being so wealthy , and with his other jobs; federal magistrate, justice of the peace, US Marshall, to name a few. It seems Curtis came into money when a rich aunt died, but he has used that windfall wisely with building up his taxi and wedding service empire, philanthropy, and lucrative Investments partnering with Donald Trump. He really deserves to be in the artist community of the Glades. He is a true artist but I am picturing what the sign out on the road would look like? read more

Worst cab experience ever, will get you there safe but will charge 5 times what any other service would. Guy lies the entire time, he has 1500 cabs in Tennessee but he is the only one working. Explained how we every other service is operating illegal, told us he was a federal agent and arrested some people recently and had been driving for 31 hours straight. Stay away read more

After reading reviews I was cautious about using this taxi service but it ended up working out great! Curtis was willing to work with us and get us to and from with a winter storm on the way. It was a very entertaining ride. Curtis was very talkative and informative. Would use again! Many stories, laughs, and reliable. read more

My wife and I reached out to Curtis in early December, 2017, to inquire about using his service to shuttle ~100 guests from our wedding accommodations to the actual wedding site. Our wedding was held in May, 2018. Curtis helped us determine the number of buses we'd need, at what time, etc., and we booked the date. Flash forward to April, 2017, 19 days before our wedding. Curtis sends us an email stating that his vans are "on back order" until after June and he cannot accommodate us. Again, this is less than three weeks before our wedding, which caused us to scramble to make alternative arrangements and significantly increased our shuttle cost. Curtis never responded to any other emails, nor did he take any responsibility for his incredible delay in letting us know he'd be unable to provide the services he said he would. I would not recommend Smoky Mountain Taxi to anyone. read more

Herb picked us up and drove us to the airport. What a sweet gentlemen - being a Tennessee native, he told us facts and history of this fine state all the way there. We highly recommend this company to safely and kindly get you to your destination. Thank you Herb! God bless you! read more

Today we had the pleasure of having Curtis the owner of the company drive us to the Knoxville airport from Jimmy Buffett's Margaritaville in a torrential downpour. Curtis show up on time (7:30am). The normal one hour drive flew by as Curtis entertained us with his wonderful stories of accomplishments. We felt safe and secure during our trip. Would recommend his services highly. Thanks Curtis read more

I feel like I need to comment so that some of the negative reviews could be addressed. I am so sorry you had a bad experience with this company, my cousin Tim Parrott originally started this service and he was very proud of the service he provided and wanted his customers taken care of. Unfortunately Tim passed away in Dec 2013 and after that his Dad Herbert ran the business for sometime. You will never find a more honest, caring , Christian man. It got to much for him to do daily so now Curtis is suppose to be buying the business. I won't get into details that's another story within itself. It does however break my heart that a business that my cousin worked so hard at building up is now being ran in the ground by someone who is full of crap, lies and deception. I can assure you with 100% certainty that if Tim was still here you would have been completely satisfied with the service, I say that because we drove for him occasionally and we know how he was. read more

This guy was amazing. He only charged us $5 per person from Sevierville to Dollywood, and dropped us off at the delivery entrance so we didn't have to fight crowds. We called for pick-up at the end of day and he was there waiting for us, as promised! Very good storyteller and so nice...made my daughter and I feel very comfortable. I would recommend him to everyone! read more

Herbert picked all 6 of my friends and I up from our hotel outside of Pigeon Forge and then took us up to Gatlinburg. We were worried about making our dinner reservation, but he made sure we were there on time! He was very kind, and went out of his way to pick us up earlier than our time we had requested later that night. My friend even forgot her phone in the taxi, and he came back 30 minutes later, which was completely out of his way, but he wanted to make sure she got it. I would reccomend this company to anyone! read more