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    American Air Conditioning & Heating

    5.0 (1 review)
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    3 years ago

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    Garcia's Air Conditioning - Ductless mini split

    Garcia's Air Conditioning

    (30 reviews)

    So, this review is long overdue. I purchased two complete replacement A/C systems from Garcia's…read moreA/C (three if you count the split-level system at one of the two houses I own). First, I could not have been happier with the prices for the work to be performed. Both father and son perform the installs, and subsequent service if needed. Both are beyond polite and professional. They are extremely respectful, and it is very apparent that the father raised his son right. So, I am a believer that the true test of an honest professional is not when everything goes right...but how they respond on that rare occasion where the equipment provided by their factory suppliers has an inconspicuous manufacturer defect. Unfortunately, that happened to us with our upstairs split-level system. Have to say that it started acting up during the peak of their A/C service and repair season (hottest months of summer), and despite being on the fringe of their service response area (Beaumont)...they were always very responsive, made time for us, gave us options on how they could troubleshoot it (some drastic, some not, with a goal of getting us through the hottest part of the season before having to complete section isolation tests on the system to try to identify the exact location of the problem). When all was said and done, and after convincing their supplier that the equipment was faulty, they essentially replaced the entire A/C system having to eat the entire labor cost for what was determined to be a manufacturer defect. I honestly thought at one point during this process they might just offer to refund us the purchase and installation cost, cut their losses and move on because it was costing them money in time, and labor to try to identify this seemingly impossible problem/defect to locate. It took a bit of time because the problem was extremely difficult to pinpoint, but they never gave up. They stood by their warranty. And despite no doubt being as frustrated as we were, they always remained polite, professional and concerned. I can't say enough positive about them and can't recommend them highly enough. They don't cut corners and are thorough and professional in every aspect of their work. And no one can beat their integrity and commitment to customer service, not to mention their pricing. In my opinion and experience, both father and son are a 10/10. I have them on speed dial for any future A/C needs I might have. They were awesome!

    Highly recommend! They were honest, efficient, and took the time to explain the issue with our A/C…read more Great customer service

    American Air Conditioning & Heating - hvac - Updated June 2026

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