As far as the auto and rental details, this review should be a 5 star. However, the automobile was…read moreinvolved in an accident that WAS NOT MY FAULT. The police report CLEARLY states that. In order to rent another vehicle, I was forced to accept an additional charge of $500 to cover the deductible on my insurance. I returned the car four days later in perfect shape and with a full gas tank. I was not refunded the $500. I have called three times over the past month and was told that the refund was being processed as we spoke. The refund has still not been received despite a letter from the insurance company of the driver at fault that they accept responsibility. I have wasted over 6 hours on the phone trying to deal with this. The mark of a good company is how they handle problems that arise. Enterprise has not only mishandled my claim, they have outright lied when they claimed that the refund was being processed as we spoke. Do not trust this company and take your business elsewhere.

Maria Coyner was great to work with for my rental. She was friendly and Knowledgable. It was a…read moregreat experience!

We came here 8/13/22 to celebrate our milestone. The hours of operation are from 9a-5p…read more Parking is limited on the street and the lot holds about 7-8 spaces. If you have been to one visitor center you have been to them all. Little nick nacks, maps, and what nots. If you like to see stuff while traveling diffinitely worth stopping by. It's in the historic district and you will see Lee's retreat markers about as well as plaques letting you know cool stuff that happened here. The visitors center is across from farmers Bank. A block down its a cute little mom and pop restaurant.

Great hotel with good customer service. Room was very spacious and bed was the most comfortable bed…read moreand pillow combo I've slept in. Breakfast option was very minimal; bread, cereal, boiled egg, yogurt.

*Wanted this to be a kept secret but figured the folks, like me, looking for a good option would…read morelike to know. After a very brief check in at LaQuinta, (the front desk and staff were great though!) I found myself in Lynchburg needing another place to stay for a loved one's funeral. I didn't have a lot of time or patience. This place didn't have many reviews, but judging by it was newer and a Hilton, I took a chance. So GLAD I did!! Smart TVs lifted and attached to the wall, not on top of a desk, are standard so you can log into Netflix etc. or you can watch free apps like tubi, Pluto, and the live tv option has great channels. I actually didn't need to log into anything. The front desk was friendly, helpful and professional. The rooms are modernly designed and cozy. Their hardwood floors vs carpet really makes it feel clean and everything smells good. I mainly interacted with front desk person, Amy, who was super awesome! But also had a chance to interact with the overnight gentlemen who, despite being a Washington fan (I think that was his hat, heehee) was attentive and extremely helpful. Even my cousin from NY, who impromptu stayed with me, and has stayed at multiple hotels in the area commented on how nice it was. Will definitely stay again when I visit "home" and need a quiet place. 10/10 *my only suggestion is that the put the eggs in AFTER the water boils to make the hard boiled easier to peel. I just learned that tip this past year and it works! They have a cold bar/bagel breakfast.

Stayed for one night while passing through. A very nice hotel, well restored with good size rooms…read moreand all the usual amenities. Free parking is available within steps of the hotel and no need for valet service (unless you want it). I also highly recommend the Skyline restaurant on the top floor for good food and superior service. My only negative, and this is not about the hotel, is that Lynchburg seems to be a dying town (and least in the area of the hotel). I never felt unsafe while walking around (the Lower Bluff Walk is nice), but on a Monday afternoon it felt like a ghost town. Nevertheless, if I'm ever again in Lynchburg I would stay here again.

Our new stop on the way from Morgantown WV to North Carolina…read more Winter travel is bad enough, but coming here was a gift to us. From the Royal treatment as we stepped in and until we left. The hospitality was so genuine. We made reservations at the Skyline for 7:30 and our friend meet us early, so we went to the William and Henry's bar area for a drink. That location is at a lower level. Either location was perfect to eat or drink. We had great service and excellent decor at both. Fish and Chips was one of meals enjoyed on the roof top restaurant , the meal tasted so good it was like it jumped from the water up to that height. The other two had Harvest Salad one with the chicken and I had the grilled shrimp. All I can say it was delicious, nothing left on either plate! Tasha K was our server at the rooftop and I did not catch our other servers name. The whole experience has made us soon to be regulars.

This place is a total joke. Your reservation means nothing. Literally nothing. They will not tell…read moreyou that there are no cars. you just will show up and there will be nothing there... Why have a reservation system? i have no idea because it gives people a false sense of having something that they in fact do not have.

My girlfriend and I had a run-in with a deer and totaled our vehicle while en route to a wedding in…read moreCharlottesville. We went to Lynchburg National as a last resort to get a vehicle that would transport us to our wedding destination and Nate went above and beyond to help us get a car when none were available! We greatly appreciate Nate's professionalism and for showing how much he cared for us by helping us out!

Alex Cox Manager was great... Great customer service... I highly recommend…read more Great Costumer Service... Great Prices... Great Combination !!! Wilson Blanchard

Enterprise is always efficient, friendly and respectful. Their employees always look and dress…read morevery neatly, like young Mormon missionaries. I've rented many enterprise cars, mostly in California, but on this particular occasion they seemed a little disorganized. They didn't have enough cars available and spent most of the afternoon shifting them around from other stores and their airport location to meet demand. They were about six hours later picking me up to take me to their store. Once there, however, everything went easy. the same lack of enough cars to meet the demand also seemed to be the case when I returned the car- with the employees on the phone advising customers they might not be able to have their reserved cars on time. Otherwise- everything went fine.

I rented a car through Priceline for a SUV to be picked up at Hertz. Lady from Hertz calls me about…read morean hour before pickup saying all we got is a full size truck. I told her no, that is not what I ordered & asked her to cancel. She stated for me to cancel I gotta go through who I ordered from. So I go back to Priceline website and note that my order is 'express'...meaning non refundable, can't cancel. Well, guess I'm driving a truck after all. I get to Hertz, give my info to the lady, she states "I though you didn't want the truck?" I told her "I don't but it's express, I can't refund." "We'll we don't have it," she states. So the vehicle I reserved (that I can't cancel) was given to someone else, awesome!...and what do ya know, I ended up getting a refund on a non refundable purchase...sometimes the sun does shine...never again.

Charged $200 for cleaning the car. They told me I had a dog in the car which is so funny because my…read moredog has extreme car anxiety and wouldn't get in a car even if I wanted her to. Can't wait to see yall in court

Two nights here was quite comfortable. My brother picked the hotel and paid for it on Expedia,…read moregetting a decent deal. We were on the third floor in a room facing the parking lot. Despite that, it was quiet. Very little noise from neighbors despite the hotel being close to capacity thanks to graduations and a baseball tournament. The room was very clean. Two comfortable queen beds and a nice sized bathroom. We had one issue with a blocked toilet and it was taken care of swiftly. Wifi worked well and the breakfast buffet in the morning was good. Scrambled eggs and premade omelets, sausage patties and links, plus cereal, fruit, hard boiled eggs, juices and very hot coffee. It was clean and well cared for. The hotel is adjacent to a Chick-Fil-A and the traffic into their drivethru causes a backup on the roadway. Not much you can do there except complain. [Review 15077 overall, 579 of 2021, number 1294 in Virginia.]

Such a pleasant experience! The staff at this location is amazing. Miss Sharon checked us and…read moretalked football with us. Telling us who were the Eagles fans on staff Lol she wasn't one of them. Miss Shawn in the breakfast room was so thoughtful helping my 81 year old mother get her food/tea and chatting with her. She made us feel as welcome as if we were in her home. The housekeeping staff was also great. A glitch in the computer left us off the cleaning list but Tai-He Jeter offered to clean. Since we didn't have time, he replenished our supplies. He was a polite, nice young man . The hotel is about 10 minutes from Lynchburg. It was located near a mall and chain businesses. It is a standard chain hotel. It was very clean.