Please be aware if you book a car with Hertz you want get it.The hertz on old forest road has a lot…read morefull of junk cars and only have 4 cars available for lease.Manager stated that if you book a vehicle it only guarantees the price not a vehicle. They don't have a number you can call the corporate office I asked for a number and noone had a number to call this is from the manager.We were dropped off and had to pay an uber to get home live 30 minutes away They didn't care. Can only access a live chat that isn't any help.Just don't want this to happen to someone else having to cancel their trip or plans because you can't get a rental from hertz even if you book it ahead. They don't have enough car for rentals. Not even worth a star ratings but had to choose one

I can't recommend Enterprise - Forest Rd enough! Their customer service is exceptional and the…read morestaff is always friendly, professional and just great people! They consistently deliver top notch service every single time I visit and I only rent from that location because I know the level of service I'll get. Every experience is seamless and enjoyable. R. Hicks

The place was excellent, fast service, and Charlie gave a clear, helpful overview of how everything…read moreworks. He was professional and personable. Highly recommend

This place is a total joke. Your reservation means nothing. Literally nothing. They will not tell…read moreyou that there are no cars. you just will show up and there will be nothing there... Why have a reservation system? i have no idea because it gives people a false sense of having something that they in fact do not have.

My girlfriend and I had a run-in with a deer and totaled our vehicle while en route to a wedding in…read moreCharlottesville. We went to Lynchburg National as a last resort to get a vehicle that would transport us to our wedding destination and Nate went above and beyond to help us get a car when none were available! We greatly appreciate Nate's professionalism and for showing how much he cared for us by helping us out!

I reached out to Jason about driving around a group of parents and kids to look at Christmas lights…read morearound the city. He was immediately responsive, answered all of my questions, and worked with me to create a custom quote and itinerary for our evening. Leading up to the date, Jason kept in communication. Day-of, he was prompt, courteous, and so very friendly. The mini bus was lovely, spotlessly clean, and very comfortable. We all enjoyed the evening immensely, and were so grateful to Jason for his kind, professional service. We hope to use Jason again in the future for other events! I cannot recommend him highly enough!

From the owner: Legacy Transport of Virginia puts their customers 1st with Integrity.read more

I rented a car through Priceline for a SUV to be picked up at Hertz. Lady from Hertz calls me about…read morean hour before pickup saying all we got is a full size truck. I told her no, that is not what I ordered & asked her to cancel. She stated for me to cancel I gotta go through who I ordered from. So I go back to Priceline website and note that my order is 'express'...meaning non refundable, can't cancel. Well, guess I'm driving a truck after all. I get to Hertz, give my info to the lady, she states "I though you didn't want the truck?" I told her "I don't but it's express, I can't refund." "We'll we don't have it," she states. So the vehicle I reserved (that I can't cancel) was given to someone else, awesome!...and what do ya know, I ended up getting a refund on a non refundable purchase...sometimes the sun does shine...never again.

Charged $200 for cleaning the car. They told me I had a dog in the car which is so funny because my…read moredog has extreme car anxiety and wouldn't get in a car even if I wanted her to. Can't wait to see yall in court

Good old southern hospitality and professionalism. Definitely recommend friends and family.read more

Besides having a bright rejection sticker... They were accommodating and fun to be around…read more Honestly I understand rejection for safety.

ok so i fly home and i need to rent a car for an interview in Roanoke and for the weekend in…read moregeneral. i make my reservation in advance before leaving chicago, get everything in order. I land in Lynchburg, and I call them to come pick me up. Hi, I have a reservation and need to be picked up from the airport Oh, My name is Kara M. (pause) You rented my car and didn't hold my reservation for an hour, you didn't leave a message and you don't have anything left? No, I'm not staying in Lynchburg tonight, I need to get to Roanoke today for dinner and an interview tomorrow. ***PANIC SETS IN RIGHT ABOUT HERE**** So how is it that they still get a decent review? well the lovely sales person on the phone sends the van to come get me and calls other enterprise branches in the area to see if anyone else has a car...SCORE!! CRISIS averted. I can now breath again. Everything else from that point was completely smooth. The rental was great and returning the car was super easy. Overall, the experience was pretty good and I love some good customer service. My only advice is to leave a message maybe or hold confirmed reservations for at least an hour, that will keep my heart beating in my chest for sure.

ATTENTION INTERNATIONAL USERS *** ATTENTION INTERNATIONAL USERS**** please be careful!!!…read more ATTENTION!!! THOSE BOOKING THROUGH YOUR CREDIT CARD OR A 3RD PARTY. I WAS TERRIBLY INCONVENIENCED, AND VERY, VERY UPSET. My daughter goes to school in Lynchburg (I am from out of country), and we took the time to read through all the rules, etc. to book a car for her which we really needed. IT WAS PAID FOR COMPLETELY... I called the store to confirm, and they had ZERO cars. THEY HAVE AN OPEN BOOKING SYSTEM... So... my daughter needed this car today... If you have an URGENT situation... please be aware this could happen to you. I am appalled, and as the standard answer appears to be "we will look into it..." I certainly hope they will consider operating in a more integrous way when it comes to booking an appointment Please keep in mind... I called them. They did not call me to let me know. So, my sweet daughter would have gone to Enterprise and would have been STUCK. Please take care, friends. I hate leaving negative reviews, but this situation certainly demanded it. Thank you for reading.

John and his team did a beautiful job. I highly recommend his services. You will not be…read moredisappointed. Erika

John and his team did a great job on my engine bay detail. I didn't even know that was a thing…read moreuntil seeing his website. Here are some before and after pics of my 2002 car so you can see for yourself what a drastic difference it was.

Tires and auto repairs…read more What a pleasant bunch of people working here. Had the need to get some tires since I was riding on baldies and after finding Larry's online, I popped in to see what I could get for my ride. We arrived at a set of tires that would work for my car and we proceeded to get them all installed: balanced, mounted and I even had them do my alignment as it was off. While the guys in the shop were busy working, I spent a nice half hour chatting with Larry. Clean waiting room and fresh popcorn to munch while killing some time plus great prices, great service and super friendly folks - what more could you possibly ask for? Definitely will be back.

I had to go here because my car was making a strange noise, they took care of. It also ran a…read morediagnostic test and we're very reasonable. I will be going back for sure.