After the heavy winter we had, I had a ton of tree damage. This company was extremely fair on cost and exceeded my expectations in every way. Their customer service was far and above any other tree company I'd dealt with before. I'll never use anyone else for my future tree needs. If I could give them ten stars I would do so. read more

American Arborists were great to work with from getting a bid to doing the work, arriving on time, taking great care with our trees and cleaning up afterwards. The trimmers clearly knew what they were doing. I strongly recommend them. read more

Wow! This team is amazing. They were so professional and friendly. They cleaned up every bit of their mess. I'm amazed by the whole job. So efficient and they communicated well. 100% calling them when it's time to do the second half of my yard. read more

I highly recommend American Arborists for tree removal and trimming. Both of the crews that performed the service were prompt and were frendly and acted professionally and effeciently. read more

I had a huge silver maple that died and called this crew to cut it down and grind the stump out. They had the best price I could find for such a huge job. They showed up on time with all the right equipment and got the job done not only quickly but professionally. The guys are efficient, friendly, and know what they are doing. My huge tree was taken down in under a day, the stump ground down so you could never tell it was there - they cut and stacked my firewood neatly and cleaned up as they went. They left my yard cleaner than how they found it and even closed up the gate behind them! I'm so impressed by this company and would recommend them to anyone - I have talked with a few arborists in this area and these guys are the best in town! Thanks American Arborists for your hard work! read more

This company is the best! So in the long summer months, I had called to them after hitting walls from other companies who were too busy to even give me an estimate. They sent someone the next day, and although I wasn't ready to do the work at that time (due to finances) they said to call them at any time when I was ready. My sister, who lives next door, also asked for a quote while the guy was at my house and they came out the next week to complete her work. Well for me, several months later, I called them and they came out the next day. When they arrived, I apologized for not having had a chance to clean up the collection of neighborhood leaves that had blown into my yard, and they said it was no problem for them. When they finished, they not only cleaned up their debris but added all of the leaves to the collection, no charge! I was left with a very clean from yard! I definitely recommend them for your tree needs! read more

Once again, American Arborists came through. Starting with the admin staff taking the appointments and scheduling the estimator to the crew that performed the tree removal. On time, professional, clean and fast. I have used American Arborists, as I have also referred them to my clients for 2 years and am extremely satisfied with their performace. A 10-Star rating. Thanks American Arborist. read more

American Arborists - Before American Arborist. This tree impeded sewer draining - Tree Services Near Me - Reno, Nevada

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Joel and his team did an amazing job on my property yesterday, I can't recommend them enough. These guys seriously went above and beyond what I needed them to do and I am so grateful. I had two trees that needed removal, a stump that needed to be ground down, a bunch of wood that needed to be hauled off, and a new tree had to be planted. These guys not only did all of this, but they also trimmed up my other tree with low laying branches and cleared my fence line from my neighbors tree creeping over into my property. Then after they completed the work I needed, they raked, and used a blower to make sure everything was clean, they even cleaned the mess my gardener left the day before! Evan made sure to make sure we were happy, and we definitely are. Our new tree looks so good in our front yard too. If you're thinking of calling American Arborists, do it! Great professional company, awesome guys, quick responses, and they did a wonderful job. read more

Their driver, Mike, damaged my fence and refused to take financial responsibility for the damage. Tiffany Harper, their manager, was a nightmare to work with and rude to myself and everyone of the representatives that contacted her to resolve this situation. Payment was received following months of unnecessary friction from their end. Awful experience, do not use their services. read more

We had a lot of storm damage to our trees and knew that each tree needed to be taken care of individually. We were so fortunate that American Arborists came out in a timely manner to do the quote. First thing I noticed, they knew the names of all of our trees. He took his time looking over the damage and taking thorough notes. He was also so kind to take a quick look at a tree that was having some health issues and gave a quote and guidance on helping that tree. When the guys came to trim and prune, they did a great job making sure they understood all of the notes from the first visit and ensured what each tree needed. They also came and checked before they did any extensive cutting to make sure that I was comfortable with it (the tree would end up with a hole on one side due to the extensive branch damage from the storm). They were professional, kind and genuinely caring. They did a great job making the trees look good and cleaning up after themselves. We are excited to have them come back and help us with the health of our trees. read more

The American Arborists crew came out to prune and shape my 80-year-old Siberian elm tree. They showed up on time, performed a safe and expert trimming of my tree, and removed all the debris. They also removed a dead apple tree at minimum extra cost. This large tree is the focal point of my back yard and they did an excellent job on it. I can't wait to see what it looks like this summer in full leaf. I have other large trees in my yard and I will definitely have American Arborists back to care for them. read more

We received timely and competent service. All issues regarding our trees were carefully explained and successfully completed. Strongly recommend! read more

Awesome company! Gave me a quote to work on my commercial building. Price was fair. Came, quoted and got the job done as promised. Sounds simple but that's appreciated considering some people don't respond very well or show up to their appointments... read more

Just had a tree removed 09/11/2020. Pablo and other guy worked very hard to get it done. Backyard is cleaner than it was plus they raked up the leaves. Not to mention the price was far better than others. Very affordable, very knowledgeable and friendly. Will be recommending to everyone I know that needs trimming/removal. read more

They did a great job trimming my trees, they were punctual and efficient. They were also very understanding when there was an issue getting a dumpster for a bush removal... they gave me other options. Overall very impressed and will absolutely use them again. read more

This is a great service. I've used them several times. This time I needed a wild plum trimmed. The limbs were down to the ground. I wanted them trimmed but didn't want to lose the tree. It looks great and the tree survived. Also had a pine tree that needed cut back some to give my shrubs some sunlight. They were booked out into October but my job was fairly small and they worked me in early. Very reasonably priced, courteous and professional. Cleaned up after the job. read more

We are repeat customers.Their pricing is competitively fair and the work crew is respectful of the property.We experienced two different crews and each did a fine job. read more

American Arborists sent a five man crew to seriously trim a fabulous 100+ year old cottonwood tree in our back yard. They came exactly on time, did an excellent job and cleaned up when they were done. We will definitely use their services again in the future. read more

We had a large pine tree overhanging our home, and to make matters worse it was growing into a neighbor's pine. We received a reasonable quote from American Arborists and the crew that came out to do the removal was respectful of our property. The job was done promptly and the cleanup was awesome. Will definitely use you again, thank you! read more

The crew of American Arborists did an excellent job pruning 3 trees, however they did a poor job of cleaning up after they were done, even though I asked them to do it twice. I had to clean up my sidewalk as well as the street gutter.. read more

I was very happy with the service I received. Had the Arborist come out and do some pruning of large trees, and remove 2 diseased trees. They were on-time, professional and cleaned up after they were done. I'd recommend them to anyone. read more

You all did a great job trimming my trees. Reasonable price. Did the job quickly. Listened to my concerns. Definitely will call again in the future. I love my yard, and yo7 helped turn it into a park. Thanks again read more

Best way to judge a company is not necessarily how they do when everything goes right but how they take care of problems. I had a minor one after many years of problemless service and they were back the next day to fix in spite of the fact I told them I was in no rush!! Highly recommend! read more

Crew 4 did an outstanding job on Nov. 14, 2023 as always. I have used their services for years and I highly recommend them!!!!

American Arborists did a great job. Cut down one tree. Was very impressed with grinding, no stump shows. Trimmed other trees and bushes. On time, very professional and very nice employees. read more

James came out and treated my very sick Norwegian red elm tree. I thought that I was going to lose the centerpiece of my backyard, however, James was able to save the tree... It's been over over a year that James has doctored my trees back to health! Professional and personal service are all five stars read more

These guys are aces. This is the second time I've used their service. The first time was to have a 70 foot Pin Oak pruned and opened up. They did a quick and a beautiful job. Even my neighbors have commented. This time I had them come over to remove four tree stumps in my backyard. Dave showed up with this magical tree stump chewer-upper machine and had it done in 15 minutes! Afterwards he pulled out the roots, cleaned and racked the area, and he was done. It was impressive indeed. read more

Crew came on time. Very professional. Did a good job cutting several of our diseased tress. Did a good job cleaning up afterwards.

I had a wonderful experience with American Arborists! The tree in our front yard started to die and we did not know why. Turns out it was boring insects and not savable, unfortunately. We hired them to remove our existing tree, going out the stump, and install a new tree. Every person I spoke with (scheduler, inspector, and the removal/install crew) were all extremely nice, informative, and efficient. It's apparent that this company cares about our community and customer expertise. I just can't say enough about them. Thank you for a job well done! read more

American Arborists did a great job on my 2 fruit trees. Showed up on time, cleaned up and did a wonderful job.

We bought a distressed home with a scary tree situation. The entire backyard had big to small cotton wood trees, branches on the roof, roots over 8 " diameter into the foundation and one tree that looked like it was going to blow over and hit neighbors house. The trees were removed with no damage to fences. They returned to remove the stumps and roots a month later. The team was professional and safe. Thanks read more

We have previously given them a good review but things have changed. We have used them for years. No longer. Can't talk to the office. Just answering service. They said they were behind in returning calls. Okay. Left a message. Waited for days and called again. Finally got an email setting up time and date. Never showed. Called and left two messages. Nothing. I attached the email from them on time and date asking for someone to call. Nothing. This is so sad because they WERE a great company and loved the guys. I hope they get it together but for us it doesn't matter. We're done. read more

Tobin and crew arrived on time as scheduled and did a great job. Very friendly and professional. I will use them for my next project.

We needed a couple of overgrown trees trimmed, one of which was growing into a neighbor's driveway. I contacted American Arborists and they were extremely responsive. We got a reasonable quote and very quickly. At first they thought that they could not fit us in the schedule for several weeks but they called back about a week later since they had a cancellation. They showed up that afternoon and handled the job quickly. The trees look great! I will definitely hire them next time I need any tree work! read more

We have used American Arborists 3-4 times in the past few years, and have been more than satisfied. However, this time was a completely different experience. In April, we received a fair estimate from James to remove an ash tree that was planted in a large paver planter in our backyard. About a week later a crew came to remove the tree and grind the stump. The crew broke one of the wall caps on the planter and the stump grinder was not working. I was assured that they would find a new wall cap and come back to grind the stump once they had repaired it . 10 days went by with no contact regarding the completion of the job, but I did keep receiving email notices of our past due invoice. I called the office and spoke with Tiffany. She said they were working on it, and the system is automated to generate past due notices. Ultimately we had to find the replacement wall cap and call them to tell them we had it. After a couple more phone calls, a man did return to grind the stump, but complained they should've given him a crew, and he'd have to come back to clean up the mulch. He also took the wall cap replacement to take back to the shop to cut it. Another two weeks and more follow up phone calls. In the meantime we cleaned up the ground stump mulch ourselves. When he returned to replace the cap, there was no apology for the lengthy repair, nor any mention of the cleaned up mulch from the worker or Tiffany in the office. They did, however, continue to send more past due emails regarding the invoice. Once the job was complete, they cashed our check very promptly. No discount was offered or given for our time and trouble. read more

Had American Arborists come and trim up four pine trees. They got here on time and had the job done in no time. They cleaned up everything and you couldn't even tell they had been here except the trees were nicely trimmed. I would definitely recommend them and have them come back again. Great value for the money. read more

I highly recommend this company. First of all they were early, they called to make sure it would work for my schedule! They listened to my requests and they had a lot of good suggestions. Very informative and knowledgeable they were considerate, thoughtful, and kind. I think these guys love their job, so refreshing to see that today... The best prices also. All around a great service read more

I have a memorial tree planted for my dogs ashes. It is buying weird this yr and the top looked dead. They came out and gave me advice and took the dead off. I am now hopeful we can save it. read more

American Arborists go beyond the call of duty. They do excellent work and take the time to ask us, the owners, how things look and if they need to do any more to make things look just like we want it. Highly recommended! read more

Got quick initial response by email that they will send somebody to do estimate for tree removal. After tat they went completely quiet. Even after sending few more emails and leaving voice message. Surprised with all good reviews comparing to my experience. read more