One of the easiest transactions with a dealership ever. They…read morewere fine communicating via email, made me an offer for my car, stuck by it after seeing it in person, absolutely no games. They were able to pay my car off and cut me a check very quickly. I look forward to doing business with them again!

Extremely frustrating experience. Started off well, but quickly went sour…read more Went to get a quote for my car and received one from the junior guy that day. Both the owner and the junior guy inspected my car. The junior guy showed me the comps. I asked if could go higher based on the data points. He said it was out of his control and he needed to ask the owner who was helping a couple at the time. The owner (think his name is Charles) proceeded to scream at me that the offer is the offer, essentially a take it or leave it. Very confusing and rude. The owner was very polite with the couple, but seemed to be triggered by something. Would not recommend

got my 2011 Audi a4 serviced many times here nothing but good customer service in amazing prices…read more 10/10 would recommended there automotive service's and expertise

If you haven't been to Newton Auto and sales make it your mission! Nothing but the best in…read moreautomotive repair service as Joseph is very honest and gets the job done ! I bought two cars from him and Stan over the years and couldn't be happier with both of them! I Just purchased a GLK350 Mercedes and LOVE IT ! If he doesn't have what you are looking for he WILL find it !! I cannot say enough about the sales and service at Newton Auto and Sales as they truly go above and beyond!! In office / Sonia handled the paperwork at an ease !! Be sure to swing by Newton Auto and Sales it's is WELL WORTH THE TIME and you'll be driving off in your new car !! Thank you to all at Newton Auto Karen Tiro

I needed tow today. Dave responded quickly to my email and arrived in 45 minutes. He was also…read moreprofessional and friendly. He also sent a picture of the car when he arrived at the garage.

From the owner: We pay cash for junk and unwanted vehicles We come to you at…read moreyour convenience We also do local towing and transport at reasonable rates.. Cashforclunkers junk car removal junk my car junk car Boston junk car buyers free junk car removal scrap cars wanted

Emailed 114 Auto Salvage on a Sunday to check into junking my vehicle with a blown engine. I was…read moreshocked to get a text message that same day, on a Sunday, letting me know they would gladly come out Monday to pick up the vehicle! Monday had a couple of hiccups, so the schedule didn't work, but first thing Tuesday they contacted me and the tow driver let me know exactly when he would arrive. Met with him, went through the paperwork, they took away the vehicle! Easiest transaction and very satisfied! THANKS! KJD, North Andover, MA

This is my second time buying from John's auto sales. I can't say how grateful I am to have a place…read morei can confidently buy a quality car from. Listen i hate the thought of buying a car as much as the next man but with this team it was a walk in the park. From John and his son Jimmy to the sales representative to the team of technicians i was greated with smiles and warm welcome. ​last time I bought from them was 2020 and my car drove like a dream. I drove that beautiful machine into an early grave due to my job putting an additional 120,000 miles on it. I was surprised when I came in for another car and the sales rep from 6 years ago, Rocco, remembered me. This time I worked with Eric and he was delightful. He worked with me patiently while we were trying to hit a monthly financing number that I was comfortable with. Lets just say we hit it because im now driving a super nice, clean, well oiled Honda CRV! So here is my message to anyone looking to buy a car from John's Auto Sales. Buy your next car and you wont buy from anyone else ever again. I guarantee it! They had my vote last time and they have it again this time for sure. Great people who do great business deserve a shout out. Thank you guys for making this process easy, affordable, and enjoyable. Thank you for the new car, its a beautiful ride.

I bought a 2019 Dodge Grand caravan from these guys. During the test-drive, everything seemed fine…read more Keep in mind, it was in Boston at rush hour, so I probably never got it up over 20 MPH. But when I got it on the road to bring it home, the transmission was banging, the suspension was very soft, and the brakes were awful. I brought it back, and they fixed a lot of what was wrong with it. They loaned me a real BEATER to get by with while my van was being worked on. They even said they had the transmission "Serviced" (Whatever that means)... But the transmission continued to bang. Slowly getting worse. I wasn't able to bring it back again because of logistical reasons. I was suspicious about the transmission from day 1. Now, it is shot and needs to be rebuilt. I should have just returned it and cancelled the sale. Hindsight is 20-20. NEVER AGAIN.

Mike is a fantastic person to do business with. Lightning fast responses, arrives on time, and…read morenever haggled about the quoted price. Highly recommended for any junk removal.

I would highly recommend for using for removing a junk car. Mike was great to deal with and made…read more this an easy process.

The absolute best experience. I came in stressed about my overheating Honda. I purchased…read moreantifreeze hoping I'd be able to make the 4 hour drive home with my husband that just had a procedure at Massachusetts General hospital. Joe and the service staff jumped into action and filled my radiator and checked to see if there were any other issues with the vehicle. I didn't even have an appointment. The kindness and caring they gave me was overwhelming. I felt reassured that I'd make it back home safe. I did make it home with no problems. Thank you Joe and the rest of the service team for the incredible act of kindness that I will never forget.

Calvin from the service department has always been right there for his customers . He took the…read moreinitiative to help me fix the clove compartment which was struck. He always goes the extra mile. He was reassuring when my tire was low and showed ne how-to adjust the settings. He is part of the reason I always use Handa Village.

Let's be real. Car buying can be stressful. True, and I'd like to share my recent experience with…read moreBoston Volvo. I've bought a few vehicles in my day for what it's worth. I can say Boston Volvo was by far the best experience I've had. Start with the sales manager David. Professional, clear communication, and service that is focused on meeting the customer's needs. And then there is Chris who supports delivery. What a wealth of knowledge given how high tech these vehicles are. He spent an hour going through things and has followed up with several helpful text messages. Contrast this with a Ford experience where they handed me the keys and said "bye." Day and night dear readers. I can appreciate as buyers we want the most for our valuable money. And Boston Volvo recognizes this, and they go the extra distance to win and keep your business. A few final notes. I love the effort to go "green" by ridding the showroom of plastic water bottles. And the receptionist that works the front is welcoming, warm and professional. Little things matter. Enjoy!!

Carlos in the service department took the time to replace my key FOB batteries with a smile…read more I was very impressed. I have been going to this Volvo dealership for years. They understand the value of treating customers well.

I brought in my older RX7 that was having an issue starting up reliably. They did an amazing job…read moregetting my start up issue sorted and they even replaced my semi-broken door handle as well. They also took the time to show me other potential problem areas to consider addressing later down the road. Amazing service that I would highly recommend! PS I went ahead and replaced the plastic and multiple clamps along the coolant hoses and the car is running great!

It's been a couple years and there is still no one I'd trust more than Ted and Jimmy to communicate…read morewith transparency and provide honest advice about necessary repairs. Herb Chambers attempted to charge me almost $4k to repairs they considered "mandatory," and Ted talked me off a ledge from selling my BMW and only made one repair that cost less than $900 and I walked away with a clean bill of health. These guys are the best!

We had a really nice time! We could explore without feeling pressured by sales reps. Elkin Pereanez…read morewas fantastic--so helpful in finding the car we wanted. After the sale, he was great at keeping us in the loop and making sure we were completely satisfied. I'd definitely suggest talking to Elkin if you're thinking about buying a car at Toyota of Watertown. Fantastic experience.

I moved up here from out of state a few years back and had fine experiences with this location for…read morecar service during my first 2 years in the area. The last 3 years have been a different story. Every time I bring my car in, prices are unreasonable, with added expenses we didn't discuss before service. I have to negotiate literally every time I bring my car in, and I leave feeling swindled consistently. To say this place has become a scam is an understatement. The prices are arbitrary, and they can never tell me what work was actually done on the car. I most recently dealt with Michael for car service. I dropped my car off at 9am and then reached out to Toyota to check in at 3:30pm because I hadn't heard anything. I got a receptionist, who said Michael had a line of customers at his desk and that he'd get back to me. I immediately received an automated text message to approve or deny a list of services (that were not the reason I needed service on that particular day), and they never even addressed my issue. I waited until 4pm to call back, nearing the end of the work day because I needed to pick up my car by close and I was nervous they now wouldn't have time to address my issue. They'd had the car already for 7 hours without actually addressing the issue, only for Michael to call me around 4:30pm to say they can't help me. More accurately, I was given two options, 1) Toyota cannot help me because I had work done with "aftermarket parts" (these parts were installed by Toyota when I purchased my car, mind you), so I'd have to bring my car elsewhere, or 2) They would charge me an indiscriminate amount to remove all the fully-functioning "aftermarket" parts because "maybe" it would get them one step closer to addressing my issue - no guarantee it would solve anything but I'd be charged a great deal more money, have functioning parts removed to potentially also cause more issues without necessarily solving the original issue. I asked if a third option was available, one that could have been a fairly simple fix - and one that was recommended by another Toyota Service Center as the first step in solving the problem, and he said he'd never heard of such a thing. I explained that I'd contacted this other Toyota, and they said to start with this third option. Michael said, "If that was an option, the service technician would've given it to [him]." I asked if he could check in with the technician, and he refused several times. When I brought this up upon collecting my unserviced vehicle, he claimed that "he's not racist, but the technician is Chinese and doesn't speak English," so it wouldn't have helped anyone even if he had asked about the third option as I requested. Michael then went on to charge me $149 for labor (not the full $199 he "should've" charged me, as he pointed out for me to be grateful), despite nothing being addressed or accurately diagnosed on my vehicle. When asked how long the vehicle was looked at and what exactly I was being charged for, Michael couldn't answer. After years of feeling disrespected at this location, this was my final straw. I would strongly advise anyone to look elsewhere.