I had a great experience at Wayland auto. They were very patient, polite and answered all my…read morequestions. I will definitely come back for all my future automotive needs. And I will definitely recommend to friends. Great place to get gas too. Discount for cash. Thanks for all your help guys.

Note: this refers primarily to their repair, not sales dep't and in fairness, was experienced sev…read more years ago.. I need to state that I'd used this shop off and on for minor service on a Japanese luxury car which was 15 years old. My opinion soured b/c I asked them for a control arm replacement price estimate, and went to a Lexus shop a few months later and they claimed the work done was inferior-using glue on points of mounting (rather than Lexus bushings or OEM compliant parts). When I thought to give them another chance on a minor issue a year or so later, the guy who wrote up the last service goes "oh you asked us for repairs and then you went elsewhere", chiding me! I replied "I have the right to get estimates" (I didn't tell him their work was inferior on the prior job they'd done). He just walked off, and I told myself never to go there again. IF you do go there, make sure you insist on original equipment mf. parts (brake pads, all the bits)..but of course I'd recommend not going.

Excellent customer service. I had a recent truck cover installation. The staff was warm and…read morewelcoming and installation took less than 45 minutes. Very impressive and I highly recommend this business.

Cap World on Rt 1 South in Norwood did a great job ordering and installing my running boards. They…read moretook my truck in while I waited in their waiting room...an hour or so and they were done.

I have had my Jeep for nearly 6 years. Took it for first major service today. Routine things for…read moreusage wear and tear: batteries, rotors, brakes, a few MA crappy road caused problems (alignment,etc), and routine filters, rotation, software update. Spa day for my Jeep! Anyway, service was top notch. Called yesterday, got me in first thing today. As soon as I arrived my jeep was pulled in to start troubleshooting service message, and problemMy service manger, Ed, was very friendly, explained everything to me item by item before they started. Gave me an accurate estimate for time, and work was exact$ quote provided. They have a comfortable bright waiting area with some complimentary beverages and snacks, a separate little office with outlets/high bench table/stools for people that need to work while waiting for their vehicle. They have complimentary rides locally. I had planned on using Uber to run some errands while I waited. The courtesy ride was a nice surprise. Dropped me at the mall, called when Jeep was ready and picked me up. Even offered to figure out driving me home about 30mins away if I wanted before I told them I planned on going to mall. Everyone I interacted with was friendly and polite. Very happy I chose to buy my Jeep here in 2018. That experience was great, and my two other visits have shown they still value you after you buy the car BTW my Jeep feels like I have a new one.

Would not recommend this dealer to anyone. i have leased cars for over 20+ yrs and this was the…read moreworst experience. The dealer refused to add rubber mats, the charging station didn't work and the service dept didn't know how to fix it. I also got hit with a disposition fee and for being over the mileage. I hope $72 was worth losing a loyal customer

I have my 2020 Ranger serviced at McGovern Ford. Vivien the service advisor always goes above and…read morebeyond to make sure I am happy with all aspects of the service visit. Great customer service!

Took my Mustang Shelby GT350 in for service at McGovern Ford Framingham for an oil change and state…read moreinspection on May 23, 2026. Good: The oil change seems fine. Bad: While my car was getting inspected, I saw a service tech (not the inspector) run their bare right hand over the hood of my car as they walked by it. Ugly: The oil change was nearly $380 before taxes: 225.30 - 10 quarts of oil 87.71 - oil filter (KR3Z-6731-A) 40.83 - labor 25.45 - disposal fee ====== $379.29 The same oil change at this location in May 2024 was nearly $290 before taxes: $166.60 - oil 73.09 - filter (KR3Z-6731-A) 29.95 - labor 19.38 - disposal fee ====== $289.02 The multi-point inspection from the McGovern Ford service tech showed all 4 tires with a tread depth of 3/32". The inspector at the McGovern state inspection failed the tires even though the Massachusetts minimum is 2/32". The reason given was "All 4 tires below 3/32nd". Code of Mass Regulations states that a certificate of rejection shall be given if "tread depth gauge reveals less than 2/32 inch of tread depth"...not 3/32 inch. I was then given a quote for new tires and an alignment by McGovern Ford: 2,546.48 - mount + balance 4 TIRES 179.95 - wheel alignment I feel the McGovern inspector intentionally failed the tires in order for McGovern Ford to sell overpriced tires and additional services to me. I went to a different inspection station that understands performance tires and cars 3 days later on May 26. It passed inspection. The inspector there pointed out tread depth is 3/32 and above the tire wear indicators bars. The car (including the tires) passed per RMV 540 CMR (Code of Massachusetts Regulations), § 4.04 - Procedures for Inspection of Non-commercial Motor Vehicles

I purchased my car battery at this location Feb 2025. (They offered but did not install the battery…read morehere) The past winter animals made a nest on a freezing day in my engine and had a snack on a few wires This led to my car not starting so to be safe I figured Id start small before I had it towed since it was about time anyway for that. It ended up being wiring that I had replaced but it still hasn't been completely fixed. The mechanics couldn't figure it out. Fast forward to now December 4, 2025. My car since the weather has turned colder barely starts. I have to literally will it to start lol (which sounds weird to the unknowing but actually works). Note at bottom for how to do this :) I did this in order to get it to start so I could drive to this Autozone before the mechanics. - My friend had checked my battery and it came back low for a newer purchase. I was greeted by Evan who immediately pulled up my account and warranty for my battery, asked if I wanted to replace it. He then said he could run tests to make sure it wasn't the alternator or something else causing the battery to drain. Upon his inspection, and my car then not starting for him, he found that the battery connection was actually loose around the (two circle things? haha) He explained that this needs to be flush in order for a smooth electrical connection. He adjusted it and suddenly it started smoothly. He then suggested adding a small component that makes this circuit more snug so I wouldn't have to worry about it coming loose again. Less than five dollars spent, great conversation with a great person and my car fixed. Thank you so much again Evan! I probably could've said this in shorter review however, anyone who might have a problem starting their car or lights on, it could just be a simple wiring issue or this, so don't panic and assume the worst. If we trust the universe (in advance) to give us what we need and not put more on our plate than we can handle, then thats what we will get. I promise its all about believing then knowing once you see the magic of our minds and the universe. This is what im learning. Xx This location the people are usually very friendly and helpful. Definitely would recommend to anyone in the area. Note: How to get your car to start using your mind and influencing energy: Picture golden white light energy moving front to back through the entire engine "clearing out dense / dark energy" and the rest of the car / tires etc. I do this before I leave my house as well to protect my car and myself while driving. -- If you are into obscure research topics look up the car that was invented that was able to be started/ controlled via the mind/ energy similar to "UFOs".

Needed a battery for an active key. I bought the last one which was triple the price, $8.49. When…read moreasked why it was so much I was told you need it. Shame on me, going shopping on Amazon. Cheers.

The staff is helpful and work is top notch, would schedule my car for any service here. Got a water…read morepump replaced and the staff was knowledgeable and helpful after letting me know that it was in fact leaking. The prices are also very reasonable.

Fast, efficient and fair. I called to get a quote on my brakes and to my surprise, when I picked…read morethe car up, there were no surprise charges. Highly recommend.

As a mechanic when a customer is in need of a repair , our biggest need is getting the right part…read morefast & for a fair price. The staff at Eastern , especially Fred are amazing at their craft. Reliable , fast service is why I only use Eastern Auto . Their paint & aurobody supplies are also a benifit. If it ain't broke , don't fix it. That's why I use Eastern !

The staff is very helpful and will go above and beyond to help you! They had everything I needed…read moreand guided me through what to do with my car. Would recommend!

HORRIBLE SERVICE. HORRIBLE PEOPLE! DO NOT GO HERE FOR ANYTHING. NOT EVEN GAS…read more The people who work here are mean. Read other reviews, they talk about the same thing. They yell at you and they think they are right. Don't even get gas here. I even spoke to the owner, who didn't care to help at all. The town should revoke their license to operate.

Reading the previous comments I feel like there is some type of scam going on. I got gas today I…read morenoticed the gas go over the amount I asked , I flagged the guy down I guess he couldn't hear me with his head phones. Eventually he noticed me and stopped the gas. I told him that went over the amount I asked for. He immediately went off on me saying well why u said yes when i repeated it back, I said bc I thought you repeated the amount I said. It wasn't a big deal I would have paid the amount it went over but to tell me just get the hell out of here he will pay for it he just never wants me to come back was uncalled for. I've been living out here for 2 years and would often stop here but never again. And btw I still paid and accepted his apology but I hope no one has an encounter like I had. He tried to tell me I asked for a full tank I did not. Which I see previous comments about the same encounter of a "full tank"