I went into Rick's with relatively low expectations given that my experience with independent…read moredealers in the past has been less than great. The guys here were really relaxed, answered my questions and avoided anything that felt "used car salesman-y". Prices were the best I found in a wide radius and they were very willing to haggle a bit on price. The physical building wasn't much to look at, but in the end, I'm much more interested in a good deal than in paying for someone else's expensive overhead. The car came with a 30 day, 1000 mile warranty from the dealership as well - it was nice that they actually stick behind the cars they sell. In the end, the experience was good enough that I will be looking here again the next time I'm looking for a new (to me) vehicle.

My family has purchased several cars from Rick's and it's the finest place to go for used cars…read more They stand by what they sell and have a TON of loyal, repeat customers. There's a reason you don't see ads from Rick's. Customers who know, know.

Highly do not recommend purchasing a car from here. My dad and I came to purchase a car to last me…read morethrough college. We purchased a car that they recommended just to have to spend thousands in repairs. The car was NOT safe for anyone to drive and left me in many dangerous and possibly life threatening situations. It is unfortunate that Hawkeye prioritizes making money over being truthful about car condition and selling safe cars.

I purchased a vehicle from here and I can't believe they sold me something like this it's a…read moreChrysler PT cruiser 2003 with 132,000 miles it's clean all the way around and told me that it was the best car I can get for $3,000 it ran well in the beginning only a day later the engine check light comes on I take it to AutoZone and they say oil pressure I take it to a mechanic and I get four codes crankshaft or pressure low battery and fluid leaking from the engine they gave me a straight living and passed it off has a good vehicle the car is stopping in the middle of the road they just took my money and ran off with it they gave me nothing back they won't give me a trade this definitely should be a class action lawsuit because there are many just like me the mechanics I took my car to said that they have a lot of cars that come through Hawkeye Auto and recommend that I never go there everyone speaks badly about them I can't believe I caught on too late save yourself here's what's wrong with it just got it two weeks ago coolant leak possible water pump and thermostat housing oil sender has been recently replaced in the case a deeper issue release oil pressure high on scan tool crankshaft sensor codes indicate failing sensor possible needs new connector located under starter battery sensor issue located under battery misfire code May a symptom of crankshaft sensor issue or failing all pack or coil pack technician they sold me a pile of junk and I believe they've been getting away with it for a long time this needs to stop

No pressure sales, very nice people who really care. Fair pricing. Also all the vehicles I have…read morepurchased here at Houdek have all been great.

spent 10+k on a work vehicle from here 3 months later my transmission is blown. Not too happyread more

I have been impressed with Dave Wright's crew since day 1. That was a car ago. First most…read moredealerships are difficult to deal with when you are female ,Dave Wright has been a blessing. I never had to haggle. Just a good square deal. Second their service department is the best. I had a serious problem with my first car and they never hurried or made me feal inferior for all the issues. They truly put some serious work and thought into fixing the car - it was just one of those things that was elusive. We finally came to an equitable agreement since they couldn't fix it. I am now driving my second Murano. I sing their praises all of the time to my friends including my husband. He needed a new truck, we went to several places. I convinced him to talk to Dave to see if he could find what my husband was trying to find. My husband was so happy with them he also purchased a new truck from Dave.. The best part is while waiting for service I get visit with friends they are really happy here also.also.

I will never return to this dealership whose sales manager has an attitude and bad behaviour. Tyler…read morewright. today we are at almost closing time i return to finalize the deal. Just because i wanted to pay as one check. this guy Made a comment that was humiliating and upsetting, He also walked away from desk when me and my wife at 7 pm sitting and still trying to work out. All we ask is very nicely professionally is there any other discounts you can apply, He made a comment if you have a ability to write 1 check for this car why would you ask for another $500. I was like you treating me like this because i have ability to make one payment. Very pathetic and horrible. I work hard for my money you have no right to say anything like this. God is watching you watch this person has long way to go and lot to learn.

DO NOT BUY A CAR FROM HERE. I would give zero stars if I could. We bought a 2004 Acura TL for our…read moreson on January 6 for $5,000. Yesterday, January 16, the car revved up to 5000 RPM's, would not shift, and would not go over 35 mph. It also does not shift into reverse now. We've had this car 10 days. We have not even received the title in the mail yet even though they cashed the check more than a week ago (they said they would send us the title when the check cleared - it doesn't take 8 days for a piece of mail to travel within the same town). The car isn't even in our name yet and it's useless. We were also told upon purchase that the price included a 30 day warranty, however, nothing in our paperwork indicates the car has a warranty. I called and spoke to someone this morning and was told there was nothing they could do because their cars are sold as is. I was told "It doesn't matter if the car lasts 2 days, it was sold as is." I was also told that there's no way they told us there was a 30 day warranty when we purchased the car. They offered to look at the car, however, I would not trust that they would be honest with anything that was wrong or fix things correctly after this. This place will scam you out of your money and take zero responsibility for any issues you may have. For the sake of your wallet, look for a car somewhere else.

My Sister just purchased a vehicle here 3 weeks ago. It's currently in the shop needing a new…read moretransmission. If you want your business to thrive in a small town, you must be trustworthy. I would avoid this place.

Here's the update on my complaint: I received a text from Blake yesterday evening after the…read moredealership had closed. He stated in the text that he would contact me or someone would contact me in the morning. It is now 8:17pm in the evening (4/2/25) and no one has called. Also, I drove the car again today and the fumes are back. And another day and no check in the mail. The situation is getting worse, not better. This is a continuation of my google review

I had a great experience buying a used car from McGrath Volkswagen. I worked with both Blake and…read moreAnthony and they really went above and beyond. Thank you! Chad, Iowa City