Great work, responsive, excellent quality of workmanship. Very satisfied of the work that was…read morecompleted.

Great workmanship. Von Bridel turned my sad, dated Master bathroom into a Spa like piece of heaven…read morewith a brand new shower and garden tub where I can soak my troubles away at the end of the day. Kris Aparicio

My brother-in-law, who has a learning disability, thought our basement sink faucet could swivel…read morearound the base the same way a kitchen faucet does. So he kept turning it from side to side to wash away soap, tooth paste, etc. Over time, he basically "unscrewed" the faucet. By the time I noticed, I couldn't tell if it was broken or just needed tightening. Gave Shane a call, he asked to send him pics, then replied back with instructions on how to fix things myself. He could've easily come out to my place, then charge a service and labor fee, but he helped me save money... and now I know that what I thought was a part of the fixture is actually a hard-to-reach nut wrench. LOL. Will be giving him a call the next time I have a real job.

Shane was great! Called for a leaky pipe feeding into my shower, he came through and fixed it the…read morevery next day. Later that night I found I had decreased pressure in my shower and he came back the very next day to clear out the shower pipes and get the pressure back to where it should be. Would highly recommend!!

We just signed with suncraft to do any EZ Breeze on our back porch. Zach was extremely helpful in…read moreanswering our questions about the materials and process. If he did not know he talked with someone who did. I can't wait until they get started.

I'm a 70 year old retired man. I've been around, I've met a lot of people and dealt with many…read morecontractors. I've never had a worse customer experience than I had with Suncraft. Last April (2025), I hired them to replace the 30 year old wood deck (also Suncraft) on the back of my house with (mostly) composite. The sales and design phase were fine, John offered several excellent suggestions. Jeff, the owner, is an extremely unlikable, overbearing, condescending, arrogant know-it-all who doesn't understand basic physics. The ground under the deck is sloped and I clearly said not to use fine pea gravel under the deck because it would wash out during heavy rain. How do I know? Because that's what happened with the first Suncrap deck and it ruined my lawn for years. Well they used fine gravel and over the winter it slid downhill and pushed the wooden skirt under the deck out of alignment by a couple inches. Jeff couldn't understand how that happened, wasn't very interested in fixing it and I got him to push back the gravel and the wall. I suggested covering the gravel with plastic to cut down on the settling and he refused, but he told me he'd leave plastic and I could do it myself. Really? He didn't. So the problem that didn't exist before the Suncraft Touch is now oozing down the slope and I have to deal with this fiasco created by Jeff because he doesn't listen to customer input. The actual workmanship by the crew is subpar, to be polite. Poor joinery, the rail cap is a deck board screwed to the rail (and that's an "upgrade") The rail ends look unfinished and bush league. They built the stairs over a very obvious sprinkler head that required an emergency callout to my sprinkler company ($200). The deck failed final inspection on THREE counts. By the time they fixed that, it was mid-September. Been "doing this a long time" and can't pass a building inspection? There's a bunch of other stuff, I could fill a couple pages. To sum up: For $28k, you get a crappy deck and a slow moving gravelanche under it to deal with for the rest of your life. In our conversations covering 15 minutes total Jeff told me repeatedly he'd "been doing this a long time." And this is the best you can do? Really, look elsewhere. Anywhere else.

Highly recommend HighLo Home Remodel. Our 30+ garden tub lived a full life in our home. When time…read moreto replace, we did not want a fiberglass "fit over" and went looking for someone to custom tile. We are not disappointed. Job was done to perfection. Will contact Preston when time to remodel our guest bathroom.

I would whole heartedly recommend HighLo. Preston did an amazing job on my elderly dads' bathroom…read moreremodel. He made sure everything was easily accessible and added grab bars just where my dad needed them. It looks gorgeous.

We had a gate put on the side of the house and I love this company. They did a good job and very…read morehappy with the work.

I reached out for help on Yelp and Geion replied. I needed a wood gate replaced for my back yard…read more He came to check it out and then emailed me an estimate. He gave me a reasonable quote and he was available the following week. Geion did a great job and the new gate looks great! Good communication too. I highly recommend him. He is very nice and easy to work with.

If I could I did give the owner a -10. After 33 days into a 14 day job. He quit. He had poor…read morecommunication skills and lied to me about several details of the work that was done. Then he cursed me and threatened me with a lawsuit when I complained and asked for my money back. ALL of the work that was done has to be redone. I am out all of the money I spent and have to spend more to get the job done. The est was 10k I spent 5k and I got nothing for it. I DO NOT recommend for any kind of remodeling.

I was extremely satisfied with the work when it was finished, there professional attitude and…read moreattention to detail set them above the bar. The owner asked me exactly how I pictured it to look when it was done and made it happen!

The salesman was very good at selling the product. We were shown and given a wide variety of…read morechoices of materials, hardware, styles, colors, and options. He was an excellent salesman. We had a bath in our home renovated by a local Bowling Green company one year before we spoke with ImproveIt! Hence, we thought we had a source for good and recent comparison service, installation, and material quality in our home. We called the local company, however, they were booked up for a couple of months, so we called ImproveIt!. The installation for the ImproveIt! project was a bit troublesome. First, the installers wanted to change the installation date to an earlier date. We agreed to do that. However, the day before the new installation date, the installers called and moved the date back to a later date stating that they did not have all the needed materials. This, in our mind, was a strange turn. Second, the installers did not have the correct ventilator/light that was specified in the contract. It took a couple of weeks and several return visits by the installers to correctly install the right ventilator/light. Third, while the installation quality was adequate, it was not the same quality craftsmanship installation as what the local company did. Fourth, the shower head, hand shower, and valve quality was of much inferior quality than the hardware installed in the other bath by the local company. I would not have agreed to the quality of ImproveIt!'s hardware had I known what it was at the time of the sale. The installed hardware was or is of the least-expensive grade hardware that I found at The Home Depot. We also request a raindrop shower head that would extend out a couple of feet towards the center of the shower like the shower that was being replaced. We did not get the extended shower arm. The installers were very kind and professional in their work. They did a great job at cleaning up.

Ive had everything updated in my home. Kitchen, all bathrooms, & windows. I used one company…read more.. @ImproveIt on each upgrade ive had problems. Idk why i made the stupid decision to continue to use them. I give them a 1 out of 5.

Mike and his companies are perfectionists personified. His attention to detail, willingness to…read moreassist from beginning to completion, and always available gave us the security of attempting this grandiose project. Everyone in your office has been wonderful, accommodating, sincere, and exceptional. You are an excellent writer, and i have appreciated your newsletters, emails, and videos. The glass blocks were "easy peasy" to assemble thanks to your DIRECTION and ADVICE. Below are some pictures. Well, Mike, what do you think? Fabulous, yes??

We purchased a Fibo shower system and are very happy with the quality and service. The shower base…read morearrived with an unexpected manufacturing defect, but the our contact Ryan replaced it very quickly. I was very pleased to see that they stand behind their products.