Great workmanship. Von Bridel turned my sad, dated Master bathroom into a Spa like piece of heaven…read morewith a brand new shower and garden tub where I can soak my troubles away at the end of the day. Kris Aparicio

Great work, responsive, excellent quality of workmanship. Very satisfied of the work that was…read morecompleted.

My brother-in-law, who has a learning disability, thought our basement sink faucet could swivel…read morearound the base the same way a kitchen faucet does. So he kept turning it from side to side to wash away soap, tooth paste, etc. Over time, he basically "unscrewed" the faucet. By the time I noticed, I couldn't tell if it was broken or just needed tightening. Gave Shane a call, he asked to send him pics, then replied back with instructions on how to fix things myself. He could've easily come out to my place, then charge a service and labor fee, but he helped me save money... and now I know that what I thought was a part of the fixture is actually a hard-to-reach nut wrench. LOL. Will be giving him a call the next time I have a real job.

Shane was great! Called for a leaky pipe feeding into my shower, he came through and fixed it the…read morevery next day. Later that night I found I had decreased pressure in my shower and he came back the very next day to clear out the shower pipes and get the pressure back to where it should be. Would highly recommend!!

It took them 7 months to complete a project they said would take a few weeks. The owner Jeff was…read morerude, condescending, and unresponsive as soon as they collected my deposit. First they "forgot" to submit for permits for six weeks, setting the project back significantly. I had to finally threaten legal action to get them to show up. The demo crew left cigarette butts all over my yard. The grill wall they built was leaning and crumbling from the start. I had to call them back three times before they even got it passable. Trashy work all around. But the worst was the owner Jeff. Super arrogant, wouldn't let me get a word in edgewise, and one of the least professional people I've ever met. Go elsewehere.

After great job by Suncraft. The house looks so much nicer…read more The workers were professional and polite.

Highly recommend HighLo Home Remodel. Our 30+ garden tub lived a full life in our home. When time…read moreto replace, we did not want a fiberglass "fit over" and went looking for someone to custom tile. We are not disappointed. Job was done to perfection. Will contact Preston when time to remodel our guest bathroom.

I would whole heartedly recommend HighLo. Preston did an amazing job on my elderly dads' bathroom…read moreremodel. He made sure everything was easily accessible and added grab bars just where my dad needed them. It looks gorgeous.

I reached out for help on Yelp and Geion replied. I needed a wood gate replaced for my back yard…read more He came to check it out and then emailed me an estimate. He gave me a reasonable quote and he was available the following week. Geion did a great job and the new gate looks great! Good communication too. I highly recommend him. He is very nice and easy to work with.

Our deck needed repair after a large tree crashed into it. They came out and worked fast with a…read morereasonable price. Would recommend!

If I could I did give the owner a -10. After 33 days into a 14 day job. He quit. He had poor…read morecommunication skills and lied to me about several details of the work that was done. Then he cursed me and threatened me with a lawsuit when I complained and asked for my money back. ALL of the work that was done has to be redone. I am out all of the money I spent and have to spend more to get the job done. The est was 10k I spent 5k and I got nothing for it. I DO NOT recommend for any kind of remodeling.

I was extremely satisfied with the work when it was finished, there professional attitude and…read moreattention to detail set them above the bar. The owner asked me exactly how I pictured it to look when it was done and made it happen!

The salesman was very good at selling the product. We were shown and given a wide variety of…read morechoices of materials, hardware, styles, colors, and options. He was an excellent salesman. We had a bath in our home renovated by a local Bowling Green company one year before we spoke with ImproveIt! Hence, we thought we had a source for good and recent comparison service, installation, and material quality in our home. We called the local company, however, they were booked up for a couple of months, so we called ImproveIt!. The installation for the ImproveIt! project was a bit troublesome. First, the installers wanted to change the installation date to an earlier date. We agreed to do that. However, the day before the new installation date, the installers called and moved the date back to a later date stating that they did not have all the needed materials. This, in our mind, was a strange turn. Second, the installers did not have the correct ventilator/light that was specified in the contract. It took a couple of weeks and several return visits by the installers to correctly install the right ventilator/light. Third, while the installation quality was adequate, it was not the same quality craftsmanship installation as what the local company did. Fourth, the shower head, hand shower, and valve quality was of much inferior quality than the hardware installed in the other bath by the local company. I would not have agreed to the quality of ImproveIt!'s hardware had I known what it was at the time of the sale. The installed hardware was or is of the least-expensive grade hardware that I found at The Home Depot. We also request a raindrop shower head that would extend out a couple of feet towards the center of the shower like the shower that was being replaced. We did not get the extended shower arm. The installers were very kind and professional in their work. They did a great job at cleaning up.

Ive had everything updated in my home. Kitchen, all bathrooms, & windows. I used one company…read more.. @ImproveIt on each upgrade ive had problems. Idk why i made the stupid decision to continue to use them. I give them a 1 out of 5.

We purchased a Fibo shower system and are very happy with the quality and service. The shower base…read morearrived with an unexpected manufacturing defect, but the our contact Ryan replaced it very quickly. I was very pleased to see that they stand behind their products.

Mike and his companies are perfectionists personified. His attention to detail, willingness to…read moreassist from beginning to completion, and always available gave us the security of attempting this grandiose project. Everyone in your office has been wonderful, accommodating, sincere, and exceptional. You are an excellent writer, and i have appreciated your newsletters, emails, and videos. The glass blocks were "easy peasy" to assemble thanks to your DIRECTION and ADVICE. Below are some pictures. Well, Mike, what do you think? Fabulous, yes??