I needed multiple keys made for my one vehicle. The person I talked to over the phone was very helpful, informative and addressed my needs. She followed up with her manager to provide me with excellent service and price. Nick, the technician, arrived and provided excellent customer service. All this occurred on a Saturday. read more

MIke the Locksmith for American Best Locksmith is wonderful. He knows his trade having worked as a locksmith for 20 years. He was able to quickly program our cars Keyfob and cut the new key. if you lose a keyfob just contact him as his price is good and he provides OEM parts. He also shows up when he says he will. Combined that's awesome service read more

Dave did a fabulous job on our Baldwin , he was very detailed in his work and takes pride as well. Highly recommended this company. Pat and Joe Massare read more

I was pleasantly surprised by American Best Locksmith! Someone broke into our building and in doing so, really messed up the doorframe and the lock with a crowbar. At first we thought it would be necessary to get the whole door and frame replaced. We called around to multiple contractors and none were free to do the work within a reasonable amount of time, so we figured we'd at least get the lock fixed. American Best was able to send out a locksmith asap. When the locksmith arrived, he looked really young. I thought "omg he's like, twelve". He quickly assessed the problem and went out to get the necessary parts. All skepticism disappeared when he arrived with a metal plate that he said he could add so that it would no longer be possible for someone to get a crowbar between the lock & the doorframe anymore. Genius! He replaced the "panic bar" & fixed the lock and added the metal plate for a reasonable price. The door is now fixed and more secure than before. We don't even need to replace the door anymore! I'd absolutely use this locksmith company again and would recommend. read more

After reading glowing reviews of this company I called them after I had been locked out of my car in a parking lot. I was told I would be contacted shortly by a technician. After an hour I had not been contacted by anyone, not even to touch base and tell me it would be a little while before they could get there. I had to seek service elsewhere. Very disappointed. read more

American best locksmith the best professional company in the Philadelphia and suburban areas they help me out twice with my new 2015 accord and 2014 Toyota The price that ABL gave me was the cheapest of all company's when I shop a round the service was fast and professional they have all the keys in stock and the Mobil unit that they use , I never see no other locksmith using the same equipment as they have very impressive definitely use them in the future thank you guys for the professional service !!! read more

See all

I have had the worst experience with your company today, and I will be sure to let everybody I know and anybody that will listen know who you guys completely wasted my day. I called about 8:15 this morning and spoke to a gal and she said she would have a tech call me back shortly. I did get a call about 15 minutes later and talked to someone and he said the cost for a new key and remote for my wife's 2006 GX470 would be $270.00. I told him that was not much less than the dealership, and he was quick to point out he comes to me and I do not have a wait at the dealership. I tell him I'll call back if I decide to use them. I called the dealership and they said it would be a 2-hour wait, and more money to program the key. I called ABL back and confirmed with the tech that the price of $270.00 included programming the key and he confirmed yes, that is everything. and he said he just had to get the remote part from the warehouse, but he lived in Woodbridge (Not from my house) he would be by at noon today. So about 9:45 this morning I get a call from a 714 # and a different person says he is coming over at noon to replace the key, but when I again confirm the key, remote and programming at $270.00 he is like, NO NO, that is not right, the key and remote are over $400.00. I tell him, no somebody is scheduled to be at my house at noon and a price is already agreed upon. T about 11:00 I get another call from another # and he starts asking about the car and he somehow knows I have a 2006 Lexus. He at least gave me a price close to the original one, but I told him I had someone coming to the house in an hour to take care of it. At noon, I call because I realized I had never given anyone my address, and I talked to a manager and he takes my address and assures me he will have the tech call me right back. At 1:00 I call again, and then told the same thing, and then at 2:00 I called again and started begging pissed off, and I was told, well they do not have the remote part, only the key???? And well sorry and when I asked what the Fuk do we do now, I was told she was hanging up, and she did. Do not use this company, they have no idea what they are doing, and nobody seems to talk to one another. Waste of a whole day, I could have gone to the dealership and been home by noon today. read more

Everything done same day. We wanted to re-key our garage entry to match our front door. Not as simple as we hoped for technical reasons, but they explained what needed to be done and helped us find a way to fit it in our budget. Went back to the shop for some parts, came back and finished the work quickly. Everything works exactly as we wanted it! 5 stars for the actual tech who came to the house; 4 stars for the office staff. I put in a quote request online and received three separate phone calls, none of whom knew that we had already been called, and not all said the same thing regarding estimates and prices. Very happy with what we did, but almost didn't use this company as a result of the phone calls! read more

I had a brought a key fob I purchased elsewhere that needed to be cut & programed. Mike was reasonable in price and did it quickly. He even offered to program the key for me (I had instructions). I would highly recommend!!! read more

Lost my key last night, called around to the dealership and a few other locksmiths. American Best had the best prices and gave me a wonderful deal for more than half of what others were charging! They even gave me a deal on a second key that I couldn't refuse. I 100% reccomend these guys they are so friendly and very helpful! read more

Do not use this service The technician replaced the lock but the deadbolt sticks I called and was basically told it was my problem Not even an offer to come out and check to see if it could be fixed Please read this and call another locksmith read more

Came quickly -- 15-20 minutes after I called. Took only a few minutes to open the door. Definitely would recommend them for quick, easy service. read more

I was so happy with the quickness and politeness of the team. I called around 2pm for an ignition key lockout. I made an appointment for 5 , he called me around 4 we talked about the issue , he gave me an estimate which was pretty rich for my blood. We came up with something that was reasonable for the both of us. He arrived early , was very polite and diligent. Explained what he did , gave me two brand new keys and that was it !!! I would definitely do business with these guys again. Thanks so much for your help so quickly !!! read more

My mom needed some locks at her condo re-keyed and I remember seeing one of their trucks in the area, so I called. What a great company to deal with. Not even an hour after I called the gentleman from American Best was re-keying the locks. I regret not remembering his name but he was fast, courteous and thorough. The price was reasonable and the customer service was awesome. read more

Locked my key in '11 Ford Fusion. Called @ 13:00. Ali came in less than 0:30 & opened it in about 0:10. Paid $165, which I should've negotiated. Service great; cost higher than expected. read more

We called American Best to get our locks re-keyed since we recently moved into our new house. They were able to come out the same day and the technician Allen was great. Very knowledgeable and professional!! Prices were reasonable. I highly recommend this company. read more

Great service. I own a dealership here in Philadelphia and mike takes care of all my keys for all my vehicles. There always on time and their prices are the best around. Always answers when I call and comes within an hour. read more

Called several times for a quote each time was different and got extremely rude when I asked to speak with manager/ supervisor. Extremely sketchy and told me to take my business else where because I asked to speak with the technician or supervisor. If you want good customer service this is NOT the place to do business. read more

If I could opt to give them zero stars, I would. The only person I could even remotely say was pleasant to talk to, was the lady at the main office that told me she would send us to collections if we didn't pay the entire amount (which was more than double the quoted price.) We were told at most it would cost us 50-60.00 per lock and an additional 100 since we didn't leave a key. They did the work and later told us it was 735.00 for service on 4 locks. I am not a mathmetician but the total quoted does not equal anywhere near 700+ dollars. Never again will I use them, and I will tell anyone that is alive (and some dead) that I had horrible service with an untrustworthy company. Thanks for nothing. read more

The worst service! I see now, you have to say something. Or the locksmith will put the Expensive lock on (so much for Discussing the price with you) so it cost an arm and leg. Also someone lives next to me ask him to put one in his door? He said okay, but left out anyway. And left his tool here also. So FYI don't think they're honest people, say something before they start working on your lock. read more

Very happy with service. Flexible in time of scheduling, professional and friendly. Pleased with quality of work as well at a reasonable price. Only taking off one star because appointment was to be between 12-1pm, and didn't arrive until 1:30. read more

Allen was an absolute STAR! He went so above and beyond and we are 100% satisfied with his great service, positive attitude and professional results! We would certainly use American Best again! Michelle read more

Thank you for your help! I called and brought my safe to them in 15 minutes and they opened it right away! Wonderful service on the phone and great job! Thank you!!! read more

My "case", so to speak, was complicated and not simple to explain over the phone, however, once we got on the same page I decided I'd take the plunge. The first quote for my problem was $265 (non-functioning electronic key fob), but I explained I only wanted a key; forget the fob, I'll go it Old School, I hadn't LOST my key. The gentleman who arrived within 45 minutes, as promised, worked hard to resolve the matter thruout a few stops and starts. I told you it was complicated, but success!!!! He charged me $145 and I felt I'd been treated fairly. I don't have an extra key, but he finagled it so now the electronic fob/key works like new (just don't lose it, or it's $250 OR you can go the dealer route and he said it's around $400 for a replacement). I recommend this company because they're prompt and fair and they had the highest Yelp rate when I checked. read more

Fast courteous service and obvious very knowledgeable in his trade. Opened my car replaced my keys and did not charge me for an extra step that I know wasn't included in original quote. I would highly recommend this company for all your locksmith needs and I'll be using them if the situation occurs. Thanks Mike!! read more

Soooo I broke my key, and couldn't get to work. After callling the dealership and several other companies, I found this place. The owner took care of me. He not only got me going at a reasonable price, he gave me an additional key, at a discounted rate. So I essientally got two keys for less than the price of one, at the dealership. Fast service, clean establishment, quality product. I would definitely recommend this place. read more

It would be nice to have something in the Washington, DC area. There are at least 7 Mercedes dealerships but the nearest ABL is in Philly. Not very convenient at all. read more

This business is very shady. I don't recommend them at all. I needed a key extraction from my ignition. Over the phone i was quoted 220 for the extraction. My brother spoke with him and confirmed the same price. When the guy shows up, he charges 380 for the extraction. He said when he received the service call, they didn't mention what the service was for nor would he ever come out if it was for 220. So they basically scam u with a fake price and screw u over with a much higher price when they show up. read more

If I could I would give them 10 stars. I recently moved into a new house and needed to change my locks. I got an estimate from three other companies before making my decision with American Best Locksmith! Their prices and wonderful service was the best around. The dispatcher was very pleasant to speak with and technician was very professional and educated in his field. They changed 10 locks and keyed them to the same key. Could have not been happier with the service. I will recommend to all my family and friends. Keep up the great work! read more

Locked myself out of my apartment last night. Looked up on Yelp and found American Best Locksmith. 20 minutes after I called, the tech came, his name is Lasha, very polite and professional. Not only unlocked my door, but also made me a spare key! I am very satisfied with Lasha's service. I would highly recommend American Best Locksmith! read more