Great service, great price, AMAZING trade in offer…read more There was no hours of haggling price. The service is great. I would recommend CARMAX for purchasing and selling vehicles, especially this location.

When you are on site, the staff are friendly and helpful. The wait times are terrible sadly in all…read moredepartments. The information that is quoted is never correct. Waiting 2 hours for an oil change is too long. Additionally. Getting an appointment over the phone for maintenance services is impossible. The phones ring and nobody picks them up. 3 stars because the wait times need to improve in the showroom, finance and the service department.

I purchased a vehicle from Mark at Cox and Co Motorcars and the experience was simply fantastic. I…read morealready had my own financing. The sales process was ridiculously simple, smooth and fast. He is a true professional and genuinely, a great person. I have been back, and as always he is a pleasure to work with. I highly recommend purchasing your luxury cars from Mark at Cox and Co. Great experience!!

Mark Cox is a straight shooter, I have had a couple of good experiences doing business with him.read more

Great honest shop! Good pricing and they got me in and out same day ! Will be back !…read moreWohoooooooooooooo

Easily the best experience I've ever had at a car shop. Great work, pricing, communication, and…read morehonesty/integrity.

I worked with Karleigh she did a great job I had a lot of questions and she was quick to answer…read more She really loves what she does. I am grateful for the friendly service oriented people there.

Karleigh was very professional and knowledgeable. She made me feel at ease from start to finish…read more She also followed up with a courtesy call with 48 hours and extended her service in the future. I had a great buying experience. John $

Both Paul and Peter are friendly and honest people who want to sell you a great car at a fair…read moreprice! I thought my car shopping experience was going to be a hassle and they made it so easy. They worked around my schedule to make sure I got to test drive the car I really liked, and there was no pressure to purchase. Once I did follow through with buying the car there were no made up or uneccessary fees, they take care of everything and lay out the details very clearly. I am so excited about my new car and it is all thanks to these guys for making the process easy!

Peter and Paul were excellent to deal with and they provided fair competitive pricing. Completely…read moreupfront and no hassle. These guys even took the car I bought to a mechanic of my choosing so that I could have it looked over before I purchased it, who does that!?! Excellent customer service from the first time I walked in the door. Very unconventional but so much more relaxing than your typical dealership setting with no dealer jargon. These guys are legit and I've never had a smoother time buying a vehicle. Thanks Peter and Paul, my daughter loves her car!

Do NOT go to Auto Depot of Madison to buy a vehicle. They are scam artists. Bought a vehicle from…read morethere and immediately took it to get emissions tested. It failed and they listed several problems including the check engine light being disconnected. They also said it had failed the inspection a month earlier. This is definitely something Auto Depot should have known about. Returned the vehicle the same day but they would not give all the money back. They kept $375 for a documentation fee. If they are low enough to disconnect a check engine light just to sell a vehicle they cannot be trusted.

I went to Auto Depot Madison on 10/26/18 & purchased a 2013 burgundy ford fusion titantium. The…read moredown pymt was $2500 I had $1900 so they added $200 per pay period for 3 pyments. I had a mild heart attack and put into the Hospital that following Monday 10/29/18. I was already off of work before my purchase due to a surgery, but I was planning to go back to work on the Monday I went into the hospital. I called days later to notify the lot of what had happened and that I may be late with my first payment. I went back to work about a week later still keeping them posted. Got my first check back went to make a pymt and asked about getting another temp tag. I was told no! that I still owe money & until that's paid I can't get one. I was told to call in & speak to Maria on Monday. (She switch to each of the lots) to make an arrangement so I did. It was scheduled for Dec 14th. I got off work which is about 30-45 mins drive to the lot when no traffic to go pay them, but due to the traffic I wasn't going to make it before they closed so I turned around with plans to go back after work sat the 15th when I got off there were someone waiting to pick up my car & they did. I was told I would have to pay $1285 to get it back and I had until Dec 28th to pay. After getting up the amount due I called the 27th to verify the pymt and it was verified. then fri before heading there I called back to speak to Maria to be sure the amount is right before catching a ride all the way there and she gave a $200 more amount and when asked why she said because a new payment is now due. No one every said this to me just like they never told me my car would be picked up if pymt wasn't made on the 14th. I was never told they had a drop box or that they take payments over the phone. I was only told at time of purchase that I would have to make my 1st 3 payments before I can setup auto pay but I can come in to pay & it's free. I'm now without a car with heart problems stressing myself out trying to get my kids to school & me to work all while trying to save again for another down payment. All of this could have been avoided if they gave more info being I was new with them. I honestly think they wanted to keep the car to make double off of it. **no one knows their future & with that being said this is not a lot I would refer anyone to spend money at. If you have a lost of income temporarily due to health issues for you or your family they won't care and you would lose out from them picking up your vehicle.*** look at the time frame I was with them I hadn't even got my hard plates yet only a few days over 60 days from purchase and I'm out of lots of money and no vehicle and they didn't / don't care!!! There's alot of companies out here that works with their customers and that aren't money hungry or heartless!!

I would not recommend this place to nobody at all! Got a 14 Malibu 4 months later had to have…read moretransmission replaced. Paul was just money hungry and a liar, that is why he got in all that trouble. Karma over doing folks wrong.

The owner sold me a vehicle that isn't what I actually have. He sold me an XSE with an Autozone X…read moreon the back, and when confronted, didn't deny it happened until I threatened legal action and is still refusing to make it right, throwing the previous owner under the bus. I'm now retaining formal legal representation at the suggestion of Consumer Affairs under lawful protections of crappy business practices as Pail Cox and his team are utilizing.

UPDATE: Scott C. - I have emailed and called your corporate office and INEOS Corporate. Your…read moreattorney, Dylan, said the only option was I can come back there. I asked for an owner's email/contact info or the COO or head of customer relations, but the attorney is the only option. This speaks volumes. I will not and should not have to pay for a third time to drive there and pay for a hotel and food and gas and my time. You should reimburse me for the money and my time and for the other time I was there as well. You did a terrible job on my camera twice (it still isn't correct) and you damaged my car and didn't tell me or even repair it or disclose this to me. It is brand new! There were other issues with my title too. I emailed HR as someone told me that is the best place to start. They didn't respond. The time I've had to spend on this so far because of your mistakes and choices is excessive. I asked to have the Roswell GA dealership fix it for me which is significantly closer to me but you won't. Every other dealership I spoke to said they would truck the car to them if they did any of this. RUN! Do not use this dealership. I bought a new Ineos Grenadier Fieldmaster. I thought everything was great. They filed the paperwork incorrectly and I got a letter from state that I was going to be fined (eventually they fixed this). They did a very poor job of installing a camera that I wanted as part to the sale so I could see easier driving home. I came back again (another -7+ hour drive each way) as I was in town for health treatments again, and they did a poor job again and caused more problems (didn't put trim back correctly, left gaskets open, and used duct tape!!! to hold the wires up). I guess I should have looked everything over but I expected the Managing Partner Corey and/or manager of the service department to review a vehicle before it goes to a customer. To make it worse, they damaged my car (not sure how but scraped the bumper in several places), attempted to sand it and it looks terrible, and didn't tell me! It looks like drill marks. They want me to drive back a third time to allow them fix it. This is beyond unprofessional. If you want to buy an Ineos, please go see Brian in Roswell GA. At this point, and with my correspondence with Ineor Corporate the last few dyas, I would say find another vehicle to buy. They didn't even wipe down the car, fill the windshield wiper fluid, etc. any of the times I was there. I spoke with the attorney of Victory Automotive Group in an attempt to reach the owner. I am shocked that they are unwilling to do what is right and ethical. It is sad that I have take more of my time to write a review but it was suggested by other dealerships, employees of Ineos, attorneys, etc. that this is the only way to get attention these days.

Recently had some warranty service work done on my Grenadier at Victory, I will say that I…read moreexperienced the best customer service I have ever had from the nice folks at Victory. Especially Will Barnes the General Manager, he went out of his way to ensure I was taken care of as a valued customer. I highly recommend this team.

Best place to fix your airbags. Guys we're very friendly after a quick diagnostic, they told me…read more exactly what's wrong with my car. They ordered the part, called me when it came in. Dropped of the vehicle and couple of hrs later told me it was all done. Very reasonable on the prices best in town. I highly recommend you go with these guys for any airbag repair related problems.

From the owner: Specializing in airbag repair. Your complete auto airbag solution. Airbag/ Srs/ light on no worries…read morewe can help you take care of that. Stop by for a free diagnostic. Reset your airbag module back to like factory condition. Repairing locked seat belts and more