Only received half of the booked trip. Booked a pickup from home to the airport with a return date…read morea week later, which was a pickup from the airport to return back home for seven people. Booked well in advance, over a month out. About three weeks before our departure date, I saw my credit card was charged $200, which wasn't the agreed upon price (it was actually more). When I called, the man who answers the phone said he mistakenly charged my card for someone else's trip. I was issued a refund right away which wasn't a concern at the time (but should have been). I was a little anxious about the pickup, which was to be at 3:45am, since the company already seemed to be a little shady however the pickup was fine. Then exactly one week later, NO ONE came for the pickup at the airport. Our flight came in at 10pm and we waited 40 minutes. Mind you there were seven of us, with four kids from 16-8 years of age. We waited at both the regular passenger pickup and also at zero level (we split our group up to wait). Nothing better than being gone for a week to discover we have no ride home at 10:45pm. We ended up taking two taxis home. I read a previous review which said another big party never got picked up. Along with the erroneous charge beforehand, I felt like the company was a little shady and guess what?!?! They are. We tried to contact the driver and the main business line that night but never received an answer. When I called to request a refund for our return trip home, the man on the phone was extremely apathetic and didn't even seem to realize we hadn't paid for the initial pickup from home yet. Would never use them again and if you choose to do so, make sure you have Uber or taxi backup available.

Great service in Las Vegas. Loved that reservation on confirmed day before. Driver was on time and…read morevery friendly. Highly recommend this wonderful service!!

I left FIVE messages over THREE days at their published phone number to schedule a car service to…read morethe airport. Not a single response from this company. Book critical travel with a company that actually answers the phone.

I can't say enough good stuff about Mark and the team of drivers that helped us on our most recent…read moretrip to Las Vegas. Mark was extremely communicative all throughout the process and I had no doubt that the level of service we'd receive once we arrived would be excellent given the initial touch points with Mark. I would highly recommend this car service for anyone traveling to Las Vegas, especially those traveling with young children who need car seats, like us.

One of the best parts of a great memory made for my best friend's little wedding arrangement!…read more Sümbüle (Cindy) was phenomenal! From our pickup at the airport to the downtown area for the simple wedding arrangements to a great photo op at the "Welcome to Las Vegas" sign to the drop off at our hotel. everything went perfectly! Sümbüle was caring, compassionate, charming and most accommodating in every way. She looked after us as if we were family to her. I'm so glad that I didn't have to drive or find parking. She was amazing! The next time I come to Las Vegas with friends, I hope I am lucky enough to get her again as our driver and guide! She was one of the most personable people I have encountered in Las Vegas! Overall, the service from the company was outstanding and definitely worth 5 stars!

We were a little skeptical at first but man we are so happy we went with this driver. We got picked…read moreup at 7am (driver arrived earlier than pickup time). Driver's name was Bear. Absolutely great person, professional and super friendly. I highly recommend him. I think this type of driver should be the gold standard.

Fantastic service and always on time and reliable…read more All the comforts and more of your own ride with a beautiful SUV and lots of room and plush comfortable seats and room for up to 6 passengers. This is the way to roll in Vegas. Gabriel is great for conversation if you want it or if you just need any advice or guidance on a place to go or a recommendation in Vegas. Recommend Diamond Service for first rate high quality cut above transportation.

From the owner: We provide you with a professional driver in a spacious and luxurious Cadillac Escalade. Limousine…read moreservice at a Rideshare price. Please give us a call to set up an appointment today.

I would highly recommend Laz if you are in need of a driver. I recently hired Laz for an early…read moremorning ride to the airport & I truly appreciated his very reasonable rates, his communication with me before my ride & the fact that he arrived on time at my place, even before the sun was up! Also, his Tesla is immaculate. And I enjoyed my conversation with him, but I think the most important thing I'd like to mention in this review is that as a female, I felt completely at ease with him and safe with him & would recommend him to any woman that wants to hire a driver that you cant trust and not be worried about your personal safety at any point! I found Laz to be a true gentleman in every sense of that word, and he will be the first person I reach out to next time I need a ride!

Laz was very courteous, caring, and personable. Excellent driver. It was a great experience being…read moredriven by him in his beautiful Tesla. Picked us up from one of the strip resorts and drove us to downtown Summerlin for dinner. When we were done, we just wanted to cruise down the strip and take in the scenery. I would definitely recommend him. I will be using him again.

Prices might be up But it's worth it…read more All drivers are very professional I call presidential limo every time I am in Las Vegas

4/24/2025- I am…read morethoroughly happy with the last minute decision to reserve .. I wasn't aware that Kaptyn and Presidential are owned by the same company.. Reserved this morning online with Kaptyn.. Communication from beginning to time of pick up .. So happy, our driver Rosemary R. ( who we had before).. ! Just love the VIP service from pick up to drop off.. If I had it my way this would be my only way to travel.. lol.. I've never been in a big fancy diesel Cadillac Escalade- Thanks for a great experience..

Amazing Service from Luxury Limousines…read more I just wanted to take a moment to say how amazing Jason was the night we had our limousines. I always use Luxury Limousines whenever I go to Las Vegas, and there's a reason I keep coming back--the staff, the service, and the overall experience are always incredible. Jason was an absolutely fantastic driver. He was professional, friendly, and made the entire night even more enjoyable. I honestly can't say enough good things about him. He truly deserves a raise! People like Jason are exactly why I continue to choose Luxury Limousines. They provide amazing service, great prices, and always make the experience special. Thank you, Jason, and thank you, Luxury Limousines, for another amazing experience! I'll definitely be back!

Luxury Limousines has excellent customer service. Stacee was very pleasant in answering all my…read morequestions and concerns regarding my last minute reservations and changes. Manny our driver was professional, on time, and friendly. Luxury Limousines added extra sparkle to a fun and memorable Vegas vacation. Highly recommend!

Coordinated a group last minute with crazy hours. Premier was able to accommodate. Smooth online…read moretransactions. Communications with the scheduled driver was easy and personable. Very professional all around. Will definitely use them again when needed.

Albert, our driver, provided exceptional service and ensured we had the best experience ever…read more However, we encountered a minor issue. We had rented the bus with a stripper pole, but when it arrived, it was missing. Albert went above and beyond to retrieve it while we had dinner. Once we returned to the bus, it was there. Thank you, Albert.

They helped me out in a pinch, would use them again for sure! Super professional, friendly and…read morethere to help when I needed it. I chartered 2 x 40 passenger party buses for an event.

Be careful getting a quote through yelp. I gave our pickup zip code and was quoted $225 flat rate…read moreand once I texted was told $450. Total bait and switch and terrible customer service.

The best limo service in Las Vegas by far with an amazing driver and service. The rates you cannot…read morefind better than this company in all Las Vegas area . I recommend highly .

Amazing experience and lovely car. If you want a luxury ride with great customer service , please…read morecall them. You won't be disappointed. Thank you!!!!!