Only received half of the booked trip. Booked a pickup from home to the airport with a return date…read morea week later, which was a pickup from the airport to return back home for seven people. Booked well in advance, over a month out. About three weeks before our departure date, I saw my credit card was charged $200, which wasn't the agreed upon price (it was actually more). When I called, the man who answers the phone said he mistakenly charged my card for someone else's trip. I was issued a refund right away which wasn't a concern at the time (but should have been). I was a little anxious about the pickup, which was to be at 3:45am, since the company already seemed to be a little shady however the pickup was fine. Then exactly one week later, NO ONE came for the pickup at the airport. Our flight came in at 10pm and we waited 40 minutes. Mind you there were seven of us, with four kids from 16-8 years of age. We waited at both the regular passenger pickup and also at zero level (we split our group up to wait). Nothing better than being gone for a week to discover we have no ride home at 10:45pm. We ended up taking two taxis home. I read a previous review which said another big party never got picked up. Along with the erroneous charge beforehand, I felt like the company was a little shady and guess what?!?! They are. We tried to contact the driver and the main business line that night but never received an answer. When I called to request a refund for our return trip home, the man on the phone was extremely apathetic and didn't even seem to realize we hadn't paid for the initial pickup from home yet. Would never use them again and if you choose to do so, make sure you have Uber or taxi backup available.

Great service in Las Vegas. Loved that reservation on confirmed day before. Driver was on time and…read morevery friendly. Highly recommend this wonderful service!!

I left FIVE messages over THREE days at their published phone number to schedule a car service to…read morethe airport. Not a single response from this company. Book critical travel with a company that actually answers the phone.

I can't say enough good stuff about Mark and the team of drivers that helped us on our most recent…read moretrip to Las Vegas. Mark was extremely communicative all throughout the process and I had no doubt that the level of service we'd receive once we arrived would be excellent given the initial touch points with Mark. I would highly recommend this car service for anyone traveling to Las Vegas, especially those traveling with young children who need car seats, like us.

I would highly recommend Laz if you are in need of a driver. I recently hired Laz for an early…read moremorning ride to the airport & I truly appreciated his very reasonable rates, his communication with me before my ride & the fact that he arrived on time at my place, even before the sun was up! Also, his Tesla is immaculate. And I enjoyed my conversation with him, but I think the most important thing I'd like to mention in this review is that as a female, I felt completely at ease with him and safe with him & would recommend him to any woman that wants to hire a driver that you cant trust and not be worried about your personal safety at any point! I found Laz to be a true gentleman in every sense of that word, and he will be the first person I reach out to next time I need a ride!

Laz was very courteous, caring, and personable. Excellent driver. It was a great experience being…read moredriven by him in his beautiful Tesla. Picked us up from one of the strip resorts and drove us to downtown Summerlin for dinner. When we were done, we just wanted to cruise down the strip and take in the scenery. I would definitely recommend him. I will be using him again.

I had the st amazing experience with my driver Nikolay. From the start of the reservation to the…read morevery end of the ride we were completely in good hands. I will definitely recommend using this company for all your transportation needs.

From the owner: We pride ourselves in providing the most professional and courteous limousine transportation…read moreservice in Las Vegas, Nevada and surrounding areas. We are committed to getting you, our client, to your destination in a safe, comfortable and timely manner.

I do not think I will ever drive to Vegas on my own again!…read more I left Los Angeles at 650am on Saturday and was at my hotel at 1120. This was with a short 20 minute stop in Barstow to charge the Tesla and just enough time for me to grab a coffee from Starbucks. Imagine going to Vegas, sleeping in a comfortable car or enjoying the free wifi so you can work on the road trip. Don't want to work, watch a movie, check your email, etc. With constant travel from Vegas to LA I plan on visiting Vegas more often now with Tesloop. Skip the wait time at the airport, flight delays, etc. Plus I know no carbon emissions for my travel with a Tesla. Love the cars and personal service they offer.

Love this service I had been catching greyhound and it was horrible and Tesloop saved me. Great way…read moreto get from Vegas to LA I will be riding this way from now on!

Prestige Limo are the best...great driver...had a blast...would definitely recommend for you party…read morebus or just transportation needs....

Salim and his team did an amazing job in picking us up and getting us to our hotel for services on…read moretime. Professional and attentive to our needs and made our trip pleasurable. When you need a car give this guys a call!!

This review is solely based on the booking experience, I will update after utilizing service. I…read morereached out via Yelp to this company and several others in an effort to find transportation for a large group to and from the airport. The owner was super quick to respond and was able to give us an excellent quote. Within 24 hours the contract was done and I am so relieved to be able to mark this off my list of last minute things to wrap up. Looking forward to starting our Mexico trip off right, by kicking back in a luxury bus instead of fighting traffic and finding parking.

We made a reservation to celebrate a 50th wedding anniversary and paid a 50% deposit. The…read morecelebration was for my husbands parents. My husband is a firefighter, as is his brother. My husband was sent last week to SoCal to fight fires, his brother, held on duty. We called with 8 days notice to cancel, as the celebration is for their parents, and they are unable to be here. At first, no refund of deposit...then, just 1/3. Then, after my review, we received another 1/3, so in good faith, I took down my review. Reassured by his additional payment, I was confident he would make us whole, or, provide a reasonable alternative. We have repeatedly asked for a copy of the confirmation email and a copy of his cancelation policy, and to date, have not received anything. At our last correspondence he indicated he is "done" and requested we "stop". I'm disappointed in the lack of professionalism displayed and, lack of understanding that our cancelation is the result of a natural disaster. This was not a change of our mind or plans, it was a circumstance beyond our control. Absurdly poor business. Will not recommend. Update: the owner continues to behave unprofessionally. Extremely disappointing. UPDATE: the owner just messaged me "insane person you will get your money when your trap is closed" UPDATE: after being inundated with messages via text, yelp and FB messenger the owner is threatening me with legal action for this yelp review. This review is factual, professional and fair. It reflects what Yelp is meant to be, honest reviews by customers. It will not be removed. I have notified Yelp. 1.30.18 As noted above, I repeatedly asked the owner of the business I honestly reviewed to discontinue contacting me after numerous text messages that we unprofessional and inappropriate. It worked, for a while. His comment is now below, and it is just a glimpse of the harassment I have received for my honest and factual review. Update: Below is one more example of the types of communication I have dealt with. Name calling, derogatory, inflammatory comments. My sister in law and I have asked, repeatedly asked owner to stop contacting us. To no avail.

I can't believe I forgot to leave a review! So a year ago we used West Coast for our wedding and it…read morewas THE BEST EXPERIENCE. We had it kinda complicated with 3 cars and different pick up/drop off/etc and the fleet handled it flawlessly. Everyone was on time, the drivers were great, and Aaron hooked it up!! We have to say this was one of the best moments of our wedding!! Thank you Aaron!!!

Had a group of 17 of us for EDC 2026 last weekend in vegas. Absolutely incredible experience with…read morethe shuttle!! Drivers were very communicative and on time if not a few minutes early!! They picked us up right from our airbnb and we all enjoyed the bottles of champagne Jason, Manny, and Mitch were awesome!! Our group will definitely be using Luxury Limousines in the future! Thank you so much!

Literally the BEST experience with this company!! I called the office a total of 3 times to get…read moreinfo, confirm things, etc & all 3 times I spoke to Eric. He was extremely helpful and very pleasant to speak to. I booked 2 separate buses for the night. Our first drive was Manny, he was awesome!! We had a pole in that bus & got a complimentary bottle of champagne. Our second driver was Jason & he was an angel sent from heaven. No pole in that bus, but we were given another complimentary bottle of champagne. I will definitely book through Luxury any other time I need a bus & will be telling all of my friends to as well!