In store The store offers a decent enough shopping…read moreexperience. It wasn't too difficult to find an employee to ask the location of an item. There was no follow through though on the employee's part; I was just pointed in a direction of the store. I didn't see what I wanted so I had to find a second employee. They ended up not having the model of what I needed, but the second employee offered to order it online. The store was neat and clean though slightly empty and picked over. There were only a few other customers so shopping was a quiet and uninterrupted experience. Check out was fast. The computers are finally updated so the cashier can scan your rewards card and any coupons you have right off your phone. An e-receipt completes the process completely paper free. Order online pick-up in store I tried the order online and pick-up in store feature the other day. I ordered something at 7p and had an email that I could go pick it up by 8p so the promise of ready in an hour was kept. Once in store though, the cashier checked the shelves where online orders are stored and didn't see my order. The manager and an employee checking in the back later it was found the cashier just didn't look well enough the first time. Therefore, unless you have an online only promo, are worried the item you want will sell out, or need a ton of items, it may be faster to just go into the store and get what you want off the shelf yourself...

Staples W117. VERY VERY POOR SERVICES. If you call in to the…read morestore they take about 30 minutes just to transfer your call to the right department. You bought a brand new Laptop just to bring the Laptop back every month for problems you have on it. Inside the store also, everyone look busy, busy doing nothing. And even if you ask for a Manager, there is no one available. The only department in this store that is function well is the side were you doing your copies. They are at least professional. But the rest, No thank you.

Bought a reconditioned Henry Miller office chair and unfortunately they did not include the 4…read moremounting screws. I called back after hours, they picked up, and said they'd run it to ground. The next day they called me and said that they found I was correct and that they'd get them in the mail. I asked to be notified when they were sending them. 3 days later I got a text that they were in the mail. 3 days later I was installing them and the chair works perfectly. I couldn't be happier. These guys are a class act.

I ordered a pre-owned Herman Miller large L shaped desk from A&G. They shipped it from their…read morewarehouse in Cleveland, OH. to San Jose, CA. I was impressed how profession working with Michael Khodakovsky and how accommodating he was throughout the process. He made sure that the desk was arranged correction for my new office and that the configuration would fit. They packed the shipment super well and it all arrived without any damage. I had also changed the delivery address to two blocks away and they were able to arrange for that to occur. Michael was also super helpful answering my questions while I tried to set up the desk in my office. These are exactly the people I enjoy doing business with. I highly recommend them to others looking to purchase pre-owned high end office furniture!

When my wife and I first moved to Cleveland a couple of years ago, we needed furniture in a hurry…read moreand didn't have a lot of money to snag something nice. As hesitant as I was to buy used furniture, I felt like Cort had a decent selection of stuff that was in good condition and didn't scare me too bad. The staff wasn't too high-pressure and let us take our time to decide what we wanted to do. Even more, they cut us such a killer deal that we couldn't turn it down despite our hesitancy. Since we bought the furniture, I have been satisfied with what we got - no surprises once we got it home. No funky smells, no hidden stains, nothing broken that shouldn't have been. While I always prefer new furniture over used (unless I am dealing with antiques), I think Cort was a good place to buy from.

I bought a bedroom set. The customer service was friendly; they did not hound me, but answered…read morequestions and offered help as needed. The sales man was able to set up delivery in one day. No problems, and I love my bedroom set - at a price you cannot beat.

This is a great place. They do online ordering, with prices competitive with the big box places,…read morethey do free delivery on $50 orders, and it's there in a few days. I don't know if they have a storefront or not (I've only ordered online), but their customer service is PHENOMENAL. They could teach a master's class on service. I've never been disappointed, even when I have a faulty toner cartridge or I ordered the wrong part, they always find a way to make it right. Family run alternative to national chains. They send thank you notes and candy on some orders. They really are the best service team that I've dealt with.

It's Officemax. Other than a slightly higher cost for things depending on what you're looking for,…read morewhat's not to love. It was well stocked, clean & neat and the staff was friendly and helpful! Large parking and located in a shopping center with a lot of other stores I frequent. Worth the visit!

This is one of the best kept secrets in northeast Ohio. Any kind, color, or size of paper is here…read more They are pretty no-nonsense people which I appreciate but are glad to help if you ask. The woman with the long brown hair is the best finder of what you are looking for - I always search for her when I can't find something. The prices are very good compared to everywhere else you would try to purchase paper. Go in here with an open mind and a budget :)

Service selection and value are great. Eddie Hollo was a good friend in the 80's and I would like…read moreto know if he is still at the store? I always enjoyed going one there and looking around. I haven't in that store since the early 90's. When I make it back to Brunswick I will definitely be in to purchase some items and to say hello to my good friend Eddie

I absolutely love this Office Depot! Why? Because Daryl, masterfully assisted me with the most…read moreimportant program of my life, my grandma's funeral program! His patience and understanding was greatly appreciated! He also made sure I applied discounts to my bill. Office Depot you have a gem here! I really pray you acknowledge him for his great work.

This location has gotten worse over the years. It is difficult to find help at times, and…read moredifficult to find what you really need. Prices are a bit steep as well. There aren't many choices in the area, so this is where most people go.

So if you need any help at the print counter, you have to wait 24 / 48 hours for help. I had a file…read morethat I was "self printing" and it came out a little too small for the page and I asked them if they could just blow up "one" copy, and I would do all the other work myself. And they said no, they're 24 to 48 hours before they could help me. I thought it was weird so I talked to a manager and the manager said that all print is "drop off" and you can pick it up but all I was looking for was one copy, let me reiterate, this one copy, blown up, so I could do the rest of the work myself and they said no. I'm standing in their business just looking for them to blow up one copy to full-size so I could do the self service work and they told me no. I'm repeating it because it's just so silly. Just really really really weird. I'm shaking my head. This wasn't a print job. This was one copy I was asking for.

Still grateful this place is around. They're extremely helpful. I got a stand up desk from here not…read moretoo long ago and had two associates help me put it into my car. No complaints. I appreciate them and the customer service. They have good office-related products I need for work. I hope people will continue to support them, even though they're a chain. Let's move away from Amazon.