When my wife and I first moved to Cleveland a couple of years ago, we needed furniture in a hurry…read moreand didn't have a lot of money to snag something nice. As hesitant as I was to buy used furniture, I felt like Cort had a decent selection of stuff that was in good condition and didn't scare me too bad. The staff wasn't too high-pressure and let us take our time to decide what we wanted to do. Even more, they cut us such a killer deal that we couldn't turn it down despite our hesitancy. Since we bought the furniture, I have been satisfied with what we got - no surprises once we got it home. No funky smells, no hidden stains, nothing broken that shouldn't have been. While I always prefer new furniture over used (unless I am dealing with antiques), I think Cort was a good place to buy from.

I bought a bedroom set. The customer service was friendly; they did not hound me, but answered…read morequestions and offered help as needed. The sales man was able to set up delivery in one day. No problems, and I love my bedroom set - at a price you cannot beat.

Talk about Fish customer service! We purchased a beautiful…read moreDurham solid wood bedroom set from Fish Furniture over 20 years ago. Despite the age of this set, we continue to appreciate the exceptional quality and timeless style of this Fish purchase. Unfortunately over twenty years the set was showing some stain/finish wear and tear primarily around the bases from vacuum cleaners, dogs and five relocations. We initially contacted a local refinishing business to see if they could perform the repairs, but they didn't provide an in-home service and would require the set be brought to the shop. On a whim, I thought I'd contact Fish to see if they were aware of someone that they would recommend. To my surprise, they said they ABSOLUTELY could, as they had a person on their staff for 30 years that did this sort of work for their Fish customers!! This is a 20 year old purchase! Within a week they had Bob out who was able to bring these pieces back to their original beauty and we could not be more pleased. Fish Furniture takes care of their customers! Thank You!!

Beautiful store in North Olmsted. A huge selection of furnishings with every size chair, sofa or…read moretable you'd want. Super friendly staff worked with my better half to create what we wanted for our living room. We'd definitely shop there again.

This store is mostly empty and is absolutely filthy. The floors look like they haven't been…read morecleaned in ages. Anyway, I placed a printing order on their website. I was supposed to receive a notice when the order was ready; I never did. I had to contact customer service. When I arrived to pick the order up, there were no employees at the print center. After about 15 min of looking around, an employee came to assist. He did not know what he was doing and was mumbling when he spoke. It took 30 minutes total to walk in a store and pick up an order that was already paid for. In an empty store, with no other customers in the print area. What a joke!

Horrible customer service my order was supposed to be ready based on the quote on their website…read moredays ago so called this morning and was on hold for 30 minutes was told they aren't answering calls right now because they're so busy to call back in an hour. I called back a few hours later because I needed this product for time sensitive event tomorrow... second time I called they said they have 93 orders it's not their fault we said well you should have called to update us they said they can't but they'll work on it and hung up right away. Few hours later we call again for an update and speak to a manager to express concerns and the manager says they ran out of ink thats why its taking so long. Not only were there serious customer service issues and rudeness from the staff, the quality of the prints is horrible. I ordered glossy prints they are definitely matte. When we get there the guy says "is this you that called a million times?" (We called 3x... didn't even speak to someone the first time) we say yes. The guy says "you know you aren't the only one who wants your stuff rushed right?" Which was really rude.... Keep in mind I ordered this on my business card for my job and the order was over $100. I will never order anything from this rude ass Staples ever again!

Very disappointing experience at this store. Was charged a $300 large package fee to mail a piece…read moreof artwork. The same package was mailed from a different UPS store for half the price. The mistake was made by the employee at this store. The owner would not refund the extra cost. I do not recommend mailing packages from here.

My experience with this location was awesome. The staff was very courteous and professional. I was…read morepersonally dealing with an employee named Keith and Dorene(?). Keith helped facilitate an out of state shipment on an auction purchase I make from the local PD. He and his staff kept communication open and made the transaction flawless. He responded timely to any request or needs I had via email or phone. I felt like their only customer and that is a great feeling. Another customer advised doing business with this particular UPS location and I am glad I did. Great job guys and I hope this helps bring more business your way. Damon