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    Quality Ribbons & Supplies

    5.0 (1 review)

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    12 years ago

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    Staples

    Staples

    2.1
    (22 reviews)
    4.5 mi

    Horrible customer service my order was supposed to be ready based on the quote on their website…read moredays ago so called this morning and was on hold for 30 minutes was told they aren't answering calls right now because they're so busy to call back in an hour. I called back a few hours later because I needed this product for time sensitive event tomorrow... second time I called they said they have 93 orders it's not their fault we said well you should have called to update us they said they can't but they'll work on it and hung up right away. Few hours later we call again for an update and speak to a manager to express concerns and the manager says they ran out of ink thats why its taking so long. Not only were there serious customer service issues and rudeness from the staff, the quality of the prints is horrible. I ordered glossy prints they are definitely matte. When we get there the guy says "is this you that called a million times?" (We called 3x... didn't even speak to someone the first time) we say yes. The guy says "you know you aren't the only one who wants your stuff rushed right?" Which was really rude.... Keep in mind I ordered this on my business card for my job and the order was over $100. I will never order anything from this rude ass Staples ever again!

    This store is mostly empty and is absolutely filthy. The floors look like they haven't been…read morecleaned in ages. Anyway, I placed a printing order on their website. I was supposed to receive a notice when the order was ready; I never did. I had to contact customer service. When I arrived to pick the order up, there were no employees at the print center. After about 15 min of looking around, an employee came to assist. He did not know what he was doing and was mumbling when he spoke. It took 30 minutes total to walk in a store and pick up an order that was already paid for. In an empty store, with no other customers in the print area. What a joke!

    Photos
    Inside Staples (1 May 2021) - FREE COVID-19 vaccine card laminations here at the Print Center.
    Inside Staples (1 May 2021) - FREE COVID-19 vaccine card laminations here at the Print Center.
    Inside Staples (1 May 2021)
    Inside Staples (1 May 2021)
    Inside Staples (1 May 2021)

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    Inside Staples (1 May 2021)

    Quality Ribbons & Supplies - officeequipment - Updated July 2026

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