I absolutely hate when they do my braces, they do a horrible job and don't care about the patients…read moreworry and concerns. They also always make the wire to long so it's practically murdering my gums and hurts so bad because the wire is digging into my gums. I would 100% recommend somewhere else anywhere else than Spark. The only good thing about Spark is the office and the receptionists because they are nice but if I could give a negative star I totally would. This place is the worst one out there by a long shot.

In my family I have used 2 Orthodontist, Exeter and Spark. Myself, my oldest daughter and my oldest…read moreson all used Exeter and we all have had wonderful results. Exeter's braces cost $3999 and when I came to Spark their price was close to $5200 I believe. My daughter loved the looks of this place. Something straight out of a glamour magazine. What I liked about this place compared to Exeter was that it was closer to home and they expressed to me that their hours are way more flexible with all of their staff. Ok now to the good stuff, they haggled with me to try and switch my business. I told them that I'm not going to pay $1200 more for the same product. They came down with a price, I declined again, set up with an appointment with Exeter and they called the day before I was supposed to go to say they'll match Exeter's price. I agreed to switch. Big mistake. Appointments, they never have times available like they promised. In my line of work it's really difficult to get out of work. I can't just leave an hour early or come in late. I am sitting here right now and my daughter has the first appointment of the day and I they are 30 minutes behind. During the 2 years of the process. Appointments, Appointments, Appointments! They never have APPOINTMENTS! We are now finished up. They set the bar so high (sarcasm). So we make an appointment to have my daughter's braces taken off. 10 o'clock in the morning. They tell me I haven't set up an appointment for her retainers. I'm like what? Isn't that all in the same? When you get the braces off they make the retainers right there and you leave with them. They're like no, you need an appointment. I told them this is unacceptable. And the reason for for this is because just moments ago I was speaking to the Dr. about having permanent retainers put on because 50% of my family already have them. Mind you it would be another $500 for 2 little wires glued on. But anyhow, the Dr. says the the teeth will move the most in the first 6 months and it's important to make a decision. Back to the appointment, they tell me that the person who makes the retainers is leaving early but they still give me an appointment at 4. Because in my mind with all those employees, that's a you problem and not a me problem. We get there at 4 and the retainers don't fit. The top one just falls off of her teeth and the bottom has a tone of gaps. They then proceed to tell me that I need to come back Monday, 3 days later. Take off another day of work and pull my daughter out of school again. They had no after school appointments available. Again UNACCEPTABLE. This is your screw up. And for a 10 minute visit. They squeezed us in at 6. They fit the second time. When we got our retainers at Exeter, we waited right there, they took about 20 minutes to make and clean up. Spark is all about the bling and not about the customer. It's a classic case of them taking on to many customers for that all might dollar.

Never mind the fact they accomplished just what I was asking when a dentist wanted to do expensive…read moreand invasive surgeries instead,but the staff here is excellent and Dr Bob knows his stuff. Recommend

Dr. Bob's office is super kid friendly. Options of 2 different locations to fit your time and day…read more The office staff is amazing. Will work with you in every way to make sure you can afford the treatment! Always brag about them to my friends!!!

more worried about appearance and 5 star rating then anything else. Stopped my treatment early…read more.. glad to not go back.

ROG is a horrible orthodontist and I wish I had never gone here. 3 family including me have gone…read morehere and we all have had issues with our jaws afterwards. My brother had to have corrective jaw surgery because ROG messed up his bite. My aunt had to have two teeth transplants because ROG moved her teeth too quickly and her teeth died. I am now having major issues with my jaw and it is continuing to get worse and I have to see a specialist. Please save yourself and see another orthodontist.

Great initial consultation for braces. The staff was pleasant and the office was very clean and…read moremodern. We received a ton an information to make a decision. Overall, it was a positive experience

Such a wonderful practice . My son has been several times . We are still waiting to start phase one…read moreof braces . Dr. Ferrell isn't rushing his treatment and that's just fine with us . Everyone at the practice is super friendly. Janice is super sweet. We were just there today and they asked my son what he wants to be when he grows up . He said a meteorologist. Dr. Ferrell knows someone at Fox 29 news. My son was so excited to hear this . They researched his contact information and called me with it this afternoon. SO very nice!!! I contacted my son's teacher with the information so hopefully they can have the meteorologist visit the school . Thanks WC Orthodontics so much!!!

This practice is called Spark Orthodontics and I started bringing my daughter here about 3 months…read moreago for treatment. I must say, I absolutely LOVE the staff, Dr. Hartman and everything they do there! Everyone is always happy and friendly. Not having to make extra trips to the orthodontist every 4 weeks is an absolute blessing when you are talking about 3 kids, their schooling, extra cirricular activities, my work schedule, etc. Yet, when my daughter broke a bracket, eating something at school she should not have been, they accommodated me and got her seen that week! Thank you so much to the entire Spark Team for making my daughter enjoy having braces and every single visit! We truly appreciate all of you!

From the owner: Braces and Invisalign for children, teens, and adults. Call us for a free exam! We will diagnose…read moreyour case, explain your treatment options, and help you decide the best fit for you or your child.

In addition to my 2 sons going through a full treatment plan, I have also gone through having…read moreorthodontia work done. I had braces as a teenager but I was not happy with my bottom teeth. This practice explains everything in detail about what treatment to expect and the cost. As a family, we have been using this practice for 10 years and we could not be happier with the results!

This is truly a practice where the customer comes first. Every aspect of my daughters 7 year…read moretreatment plan was outlined and explained in a way I could understand. Their "in-house" financing met the needs of my budget and was interest free. The staff are really friendly and consistent, same staff the entire treatment and really seem to work well together - a true team environment. My daughter's treatment was a success and her smile is beautiful.

This review is given after speaking to the office manager…read more The most unprofessional and unethical dental experience I've ever had. Jenna arrived late, rushed through my chart, ignored my history, and was rude and dismissive from the start. She forced multiple X-rays with no explanation, creating an unsafe and uncomfortable environment. Dr. Angela Walters-Hagen was equally cold, sarcastic, and condescending, even laughing when I said I wanted to leave. Furthermore, they lied to the office manager about their actions. No patient should ever be dismissed, humiliated, or disrespected for advocating for themselves or their medical history. A positive takeaway is the administrative team--Joy at the front desk and office manager, Keisha -- who went above and beyond to apologize and treat me with genuine kindness and respect, which the medical staff lacked. In contrast, Jenna and Angela's conduct was not only unprofessional but careless, insensitive, and unethical.

I have been a customer of Dr. Dale Grove when he started his practice with Dr. Brown over 40 years…read moreago & was completely satisfied. When Dale's son Jeff joined the practice, I continued with Grove but Jeff sold the practice & the current owner/mgmt co, Premier Care Dental, a NY mgmt co. has instituted a menu of Pricing that is twice to 4 times the cost of Berks County Dentists. ( I did my own mkt survey for implant cost on 5 local top 10 Berks county dentists) & Found a $2,000 to $4,000 higher cost for an implant. Premier states on their web site mission statement 'affordable', however that's NY & NJ high end pricing & not secondary markets. I explained this to the Asst. Mgr at Grove & the result of her inquiry was 'NY was not adjusting their menu of pricing for Berks County'. I was not going to pay double for an implant when locally I could get the same service for substantially less. In addition Grove now charges for work performed that day before any insurance coverage is researched. ( an estimate is calculated however mine was $1000 under estimated) so I paid the higher amount. Also, Grove now charges a 3% credit card fee, for medical work with their 'double cost fees. The work performed by Dr. Weber was excellent, however, he had little discretion on the fees directed by NY Head Office. I have found a local dentist to complete my implant at almost Half the Cost quoted by Grove Dental so I'm NOT continuing with Grove Dental after 40+ years there. Dale & Jeff would be Mortified that the 'successful business' they nurtured for years has become 'Corporate Larceny' in Berks County. My Money will Stay Local where we 'as customers' are treated Fairly.

My granddaughter was visiting from out of state. She experienced a problem with her new braces so I…read morecalled our regular dentist who recommended we call Dr. Bob's office in Hamburg. They had her come right in and fixed the problem. Their kindness allowed my granddaughter to continue her visit without going 3 hours home to her regular orthodontist. Everyone in the office was so friendly and made us feel very welcome.

I went to Lehigh Valley Orthodontics because I was working for a short time in Allentown and my…read morepermanent retainer broke. I needed to get it fixed and couldn't go home to Wisconsin. It was the best experience I have ever had with an orthodontist. Dr. Bryan was incredibly kind, his staff was wonderful and they all went above and beyond to make sure I got what I needed. I would HIGHLY recommend Lehigh Vallet Orthodontics to anyone looking!

I went there for a root canal first they never called in my prescription for antibiotics or pain…read more medicine I tried calling several times and they finally put it in 2 days after go back to complete work only for the dentist to tell me he doesn't have time to complete what he started my appointment was 8 am took off work and still didn't get my work done

I had posts from dental implants that were placed in 3 years ago. I had planned with a previous…read moredentist to have implants made for them but after calling the previous dentist they never reached back out to me. I was frustrated as I needed to get the process of getting implants going. Thank god for Fleetwood Dental. First of all, the office is extremely clean and comfortable. All of the team members are super nice and helpful. Everyone has beaming positivity which makes each visit great. After telling them about the posts that I've had in for 3 years, they worked on getting me temporary care and worked on getting the parts that I needed. It only took a short amount of time before I got a temporary retainer and eventually temporary crowns. The attention to both detail and my own comfort is something that I really appreciate from the Fleetwood Dental group. Each visit I felt cared for in the highest manor Next and last step is my implants and it is so great to know that I am in such great hands. I cannot explain how thankful I am to Dr.Lee and Dr.Jack and everyone apart of the Fleetwood Dental Group. I cannot stop smiling too .