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    American Draftsource

    1.3 (3 reviews)

    American Draftsource Photos

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    Folio

    Folio

    4.1
    (21 reviews)

    I found their items really cute and unique, which makes this even more disappointing…read more Unfortunately, the staff was very rude and unwelcoming during my visit. One of the women working there made us especially uncomfortable--she kept following us around and watching us as if we were stealing. There was no smile, no greeting, and overall just a very unfriendly atmosphere. When I mentioned at the end that a more welcoming attitude toward customers would go a long way, she seemed completely indifferent. Update: The experience got worse--the staff didn't even bother to properly wrap a candle, and by the time I got home, it was already broken. After reading other reviews on Yelp, I realized this doesn't seem like a one-off situation. Many others have had similar experiences, which makes it seem like this kind of unwelcoming behavior is a pattern.

    I rarely write reviews anymore unless a business warrants one through exceptional service or the…read morepolar opposite of that. Folio falls in the latter category. We live in the neighborhood and love supporting our local businesses, but the few times I have been in this store left me wondering why I even try supporting a business that clearly doesn't want me shopping there. Today was the last time I will ever step foot in this store again. No greeting, just a hand reaching for the merchandise I was trying to buy. No thank you, either. Seriously, why have a shop if you can't be bothered offering any kind of basic customer service? People wonder why brick and mortar stores are dying...well, this is the reason.

    TAP Plastics

    TAP Plastics

    4.6
    (69 reviews)
    $$

    Amazing experience with the TAP team. I needed some help custom milling polycarbonate to make our…read moreloft and stair railing safer for toddlers in the house. They were super helpful and attentive as I explained the project needs, dimensions, and installation plan. They had some good ideas I took into consideration in my build, and helped me realize I could save costs on a thinner set of sheets without losing protective integrity. Special shout-out to Travis who did the milling beautifully. Super pleased with how it all turned out and looking forward to new projects to bring back to TAP. Great people, service, and quality. So happy to have them in the neighborhood.

    I cannot say enough great things about Jim at TAP Plastics. From start to finish, the entire…read moreexperience was exceptional. Jim was knowledgeable, professional, and genuinely invested in helping me find the best solution for my project. What stood out most was Jim's willingness to provide guidance and recommendations rather than simply sell a product. He took the time to understand my needs, offered valuable suggestions, and helped me make informed decisions that ultimately saved both time and money. Jim's efficiency and turnaround time were equally impressive. Communication was clear, expectations were set accurately, and the finished product was completed quickly without sacrificing quality. The craftsmanship and attention to detail exceeded my expectations. It is rare to find someone who combines outstanding customer service, technical expertise, quality workmanship, and fast delivery so seamlessly. Jim has earned my trust and future business, and I would highly recommend him to anyone looking for someone who truly cares about his customers and takes pride in delivering exceptional results. Thank you, Jim, for making the process easy, professional, and enjoyable. You set the standard for what excellent customer service should look like.

    American Draftsource - artsupplies - Updated July 2026

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