Quetzal IT went above and beyond for my iPad screen repair. The service provided by Zuly was…read moreexceptional and her communication throughout my whole repair was timely, friendly, and professional. The location was easy to find, and the repair itself was quick and affordable! I called several iPad repair places in the city, and Quetzal IT was not only the most budget friendly, Zuly was nice to talk to! Rare these days. My iPad is fixed and I will absolutely be back in the future! Thank you!

My Microsoft Surface 5 laptop developed problems after the last software upgrade pushed out by MS,…read moremaking the computer unusable. I reached out on Yelp and several businesses responded. Quetzal IT was the first to reach out. I brought the computer in and was helped immediately. Within an hour, my problem was diagnosed and solved and I was charged a very fair price. I would highly recommend this business!

I would love to hear from this company - I have tried all of their phone numbers, emails, twitter -…read moreand no response at all so far. Please get in touch about mutual client where you setup their network and have all the keys. Their toll-free number is disconnected and Google Street View shows an empty office? I hope this doesn't mean they have abandoned their customers who have installed/managed equipment.

Highly responsive and knowledgeable company. They have provided a wide variety of IT services for…read moreus, helping install wireless networks, perform site surveys, and provide expert IT consulting. Highly ethical, accurate billing, and trustworthy.

This week I discovered what a "Blue Screen of Death" is…read more Long story short, it's really not cool. After talking with a few people and pretty much being told that I should just buy a new laptop, I decided to e-mail Fix-PC to see if there was any hope in repairing my computer. Gancheng e-mailed me back the same day and told me that he would gladly come to my house to see if he could repair my computer. He also said if he could not fix it, I would not need to pay... Amazing. He came over the next day and spent 3+ hours repairing my computer. He was very nice and went out of his way to explain what he was doing and he took his time making sure that he was really fixing the problem. Simply put, Gancheng is awesome with computers and he won't charge you a ridiculous amount of money. In many cases, he charges a flat rate of $50 for labor, unless a part is needed. Thanks Gancheng!

He was very helpful! Came to my job to pick up my pc. I was devastated when my computer died and…read moreall I wanted was to save all my files! He gave me the bad news that it couldn't be repaired because it was a very old machine but was able to save all my information and gave them to me on CDs. Reasonable prices and great communication. Thanks!

Holy Smokes! What a great experience. Josh went above and beyond to be kind and professional when I…read morethought that I had single handedly Killed my business computer. I was trying not to be too stressed and just was writing it off. Josh did everything he could... and more to find a solution. I did get my computer and all of my information saved AND he set me up for success in the future. The pricing is fair. The service is ethical and reliable. quick. I would highly recommend this company and I am hoping they can come into my business and help me with the rest. If there was a 5+++++++ Star rating. They would deserve it!

They were prompt, reasonably priced (I lost access to a critical server hard drive which they were…read moreable to restore after a few days), very knowledgeable, and very friendly. Extra points for willing to geek out a bit over computer components and DIY stuff while I visited their office. If I have any issues in the future with my new server setup, this is where I'll go.

My desktop PC for work kept mysteriously crashing. It was extremely difficult to re-create the…read moreissue. After spending hours trying to solve the issue on my own, and THEN sending it to another tech who could not solve the problem, Tech in SF was able to fix it. Mike was very communicative, kind, and thorough in his diagnosis of the problem. I would work with them again, and I highly recommend them !

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

The POS world can be tricky when you look at costs and features - and do we really need ALL of…read morethose bells and whistles? Nick of Peninsula POS took the time to patiently and clearly explain their highly recommended POS system. Since we are a cafe, he is an expert in what cafes really need without being pushy. His Customer Service is what closes the deal. He truly understands what a restaurant needs and explains the operation of the software at your level - customized to our specific food service. A pizzeria (with all the options for a pizza) has different needs than a casual cafe. It's been over a year, and Nick has kept his watchful eye over us and helped us grow with the system, making updates as needed. He takes you from start to finish in setting up the right computer setup, with quality components; proper backup; software training; and, telling us that we don't need to spend the extra money on something that can be successfully accomplished with a lower priced piece of equipment. Nick also advises on the EDC which is required to run credit cards through the POS software and the Merchant Services that are compatible. We are food people - not IT people - and trust me, TAKE THIS ADVICE, that many have previously advised us on: get the Service Contract. It is reasonably priced and should be a MUST. We appreciate Nick's many years of software, food service, accounting experience and personality skills and would recommend him again and again.

I have had the pleasure of working with the team at Jones IT for some time now, and it is so nice…read moreto know I can come to them with whatever issue I have and it will be resolved in a timely manner, and with a friendly interaction. Recently Daniel helped me with a persistent laptop issue that involved several moving pieces, troubleshooting, and shipping, all with interference from my schedule, needing the laptop free at specific times for my job. He followed up regularly, helped me understand what the next steps were, and was kind as I fumbled a bit with terminology (this is not my area of expertise!). Thanks to the whole team to the support, and particularly Daniel in making sure I got my ol' workhorse figured out so I could get back to full productivity.

This company only works with business clients so if you're looking for work that would be done in…read moreyour home go elsewhere.

I also found Richard on yelp. All the reviews were so *****5 stars. You can't go wrong by taking…read moreyour PC or MAC to him. It's better than going to the Genius Bar, the Genius Bar comes to you. Prices are great!! He is a great find!!! So check him out. Really give him a try you won't be sorry!! Smart, Affordable, efficient, & he's mobile.

My computer was infected with spyware. I used my iPhone and the internet to try and remove it…read more After a few hours of spinning my wheels, I called Richard. He came to my place after he finished his current appointment. After explaining the issue, he gave me a flat rate that was very reasonable. I've used the Geek Squad in the past and they've charged me 3-4 times his rate (Geek Squad is a total rip off). After an hour, he removed my spyware and fixed a couple other items on my computer too. Everyone needs a good IT person, if I have any issues in the future, I'll definitely use Richard again. Completely recommend him.