So happy to have this store in the states! Loved going to the store in the UK. This location…read moreconveniently has their own entrance from a very large parking lot at the Cool Springs Mall in Franklin. Lots of deals and plenty of low prices. Quality products. Clothes, shoes, accessories, suitcases, jewelry and so much more! Very clean. Easy checkout.

This was a nice MK store, relatively small but very pristine and organized. They mostly had…read moreaccessories like bags, wallets, purses, watches and a decent size shelf for shoes. Products were mostly for women, only a small number accessories were available for men. The prices were similar to other MK locations. They had 20% discounts on whole purchase. The staff in the store were very friendly, greeted all the customers and helped them with questions and checkouts.

Nice enough outlet store with a friendly staff and some good deals to a few exceptional deals…read more It had a good selection and my daughter and I found several good deals. I would recommend here.

This is one of the bigger and nicer stores in this outlet. It is so bright, tidy and organized,…read morefelt wonderful walking around the store. They had a lot of inventory of apparels and accessories for men and women. There wasn't too many shoes at this store. There were multiple fitting rooms at the back of the store. The products had good prices with a lot of discounts, up to 60%. They also had discounted sales prices on plenty of items. The staff members were attentive and friendly. They assisted us multiple times with questions and helped other customers to checkout quickly.

I asked the associate if he could find out if they had a pair of shoes in a different color. I…read morenever saw him again. I asked two people the same question. One of them left her shift and walked out while the other disappeared into the back for 20 minutes. After asking repeatedly where my shoes were they brought out the wrong style and size. Won't be giving them my business until customer service improves.

Beautiful selections and sweet non pushy staff. I will return here again!read more

Mountain High Outfitters is a wonderful establishment. The staff is knowledgeable and friendly…read more Tommy is especially helpful, he helped me pick out the perfect climbing shoes. I cannot wait to try 'em out. Also, they have super cute women's apparel. It's a great place to go for my hiking trips and my leisure trips. They sell everything MSRP so they have the best prices/price matched in the area. If they don't have the size or color you need, they will get it from another one of their stores and it just takes a couple days. Love Love Love this store, definitely will be a repeat customer.

One of the worst customer experiences I had all day at outdoor mall. When I walked in I noticed…read morethree employees behind the counter, it felt as though I was bothering them by walking in. There was no greeting, no how can we help you, no what are your looking for today, absolutely nothing. I walked to the back of the store where clearance was which happens to take right by the registers and still nothing. Took my business right out of the store.

I'm a long-time Kendra Scott fan and have been buying pieces for over 10 years. I went in to see if…read morea few of my earrings could be repaired. Apparently the policies have changed, and the young girl working the Color Bar very coldly told me that they no longer offer repairs or replacements over a year. I still bought a new pair. Not one staff member seemed kind, helpful, or welcoming. There was a 9-year-old's birthday party going on at the time, but there were easily 5 staff members working....it's just extremely disappointing to be a long-time customer and feel such apathy from their team. I'll just order online if that's the quality of their customer service. Not one ounce of warmth, empathy, or care.

Kendra Scott offers a really amazing birthday month discounted reward - 50% off fashion jewelry &…read more25% off fine jewelry. This year I chose the Color Bar and went with a gold chain, a cat eye emerald, and my initial. I love their fashion pieces - but be mindful not to get them wet! Previously visited this store for a Modern Vintage x Kendra Scott crossover event and it's absolutely stunning and spacious - the type of place you want to take your time in. Thanks to the staff, Caroline specifically, for helping me design something I love.

It was clean nice had a good selection and wish we could have bought more to take home with us. But…read morebe careful area around isn't the best.

Service is great, love the selection, great prices! Everyone at every store is so friendly and…read morehelpful.

I really do love this spot. Things I have found here (at…read moresome point) that I love: - Earrings - Sunglasses - Button-up chambray shirt Soooo many things I can't keep track PROS - Friendly staff - Usually pretty good deals CONS - Not very clean - Not a lot of variety of items - It's so bright in there, fluorescent lighting HIGHLY RECOMMEND

Great experience here and well managed. All of the associates were super friendly. I was trying to…read morereturn an item for my daughter and the staff went out of their way to help. Seemed to be lots of great sales and cute merchandise at a good value. I may go back and shop for myself!!