I brought all my Yurman pieces in for cleaning. Deborah logged each piece in and said it would be…read morean hour. We had shopping to do so didn't mind the wait. I ended up buying a beautiful Yurman watch. Deborah made sure the perfect amount of links were removed for the right fit.

First things first I do not leave reviews ever but I just have to say I have now bought 3 pieces of…read morejewelry from this location and I have had the most exceptional experience every single time. The staff here is so friendly and amazing and has been so helpful when trying on new pieces. Today I had Micheal and he was so nice and helpful. I literally could not recommend this more. If you're thinking about visiting here you definitely should!!! Especially because when shopping at luxury stores, it can be a little intimidating especially when you're young, but I can literally show up here in a T-shirt and shorts and a messy bun and I am treated with the same respect and dignity as every other customer. The staff is just outstanding and I could literally go on and on about it.

My wife and I have purchased multiple Rolex watches from Zane at Diamond Cellar. Our experience has…read morebeen absolutely stellar! Zane, Christian and the staff at Diamond Cellar has always been very pleasant and welcoming. They don't mind when we stop in to say, "Hello," and talk watches or look at jewelery. When I've looked for specific styles of Jewelery, Zane has been very helpful. Zane really looked after my wife, who wanted a specific watch, and delivered it to her. He's also helped a good friend of mine purchase a Rolex to celebrate a milestone. We highly recommend Diamond Cellar!

I visited the Rolex Authorized Dealer located at 3805 Green Hills Village Dr in Nashville, and the…read moreexperience was honestly frustrating. As someone who already owns multiple pieces from Rolex and wears them daily, I expected at least a basic level of engagement and respect when walking into an authorized dealer. Instead, I felt immediately dismissed and treated like a "pass" before any real conversation even took place. Luxury retail--especially at the level Rolex operates--should be about building relationships with enthusiasts and collectors. Unfortunately, that was not the case here. The staff seemed uninterested in having a meaningful discussion about watches, availability, or the brand itself. There was little curiosity about what I owned, what I was interested in adding to my collection, or even a basic attempt to create a welcoming environment. What made the experience particularly disappointing is that Rolex owners and collectors typically have a genuine appreciation for the brand's craftsmanship and heritage. Walking into an authorized dealer should feel like stepping into a place that shares that passion. Instead, the interaction felt dismissive and overly selective without any effort to understand the customer standing in front of them. For a boutique representing Rolex, the service simply didn't reflect the level of professionalism and hospitality that the brand is known for. I hope the management reevaluates how customers and collectors are treated, because experiences like this don't encourage loyalty to the store--even for people who already wear and support the brand daily.

I'm a long-time Kendra Scott fan and have been buying pieces for over 10 years. I went in to see if…read morea few of my earrings could be repaired. Apparently the policies have changed, and the young girl working the Color Bar very coldly told me that they no longer offer repairs or replacements over a year. I still bought a new pair. Not one staff member seemed kind, helpful, or welcoming. There was a 9-year-old's birthday party going on at the time, but there were easily 5 staff members working....it's just extremely disappointing to be a long-time customer and feel such apathy from their team. I'll just order online if that's the quality of their customer service. Not one ounce of warmth, empathy, or care.

Kendra Scott offers a really amazing birthday month discounted reward - 50% off fashion jewelry &…read more25% off fine jewelry. This year I chose the Color Bar and went with a gold chain, a cat eye emerald, and my initial. I love their fashion pieces - but be mindful not to get them wet! Previously visited this store for a Modern Vintage x Kendra Scott crossover event and it's absolutely stunning and spacious - the type of place you want to take your time in. Thanks to the staff, Caroline specifically, for helping me design something I love.

This was a nice MK store, relatively small but very pristine and organized. They mostly had…read moreaccessories like bags, wallets, purses, watches and a decent size shelf for shoes. Products were mostly for women, only a small number accessories were available for men. The prices were similar to other MK locations. They had 20% discounts on whole purchase. The staff in the store were very friendly, greeted all the customers and helped them with questions and checkouts.

Nice enough outlet store with a friendly staff and some good deals to a few exceptional deals…read more It had a good selection and my daughter and I found several good deals. I would recommend here.

My husband and I not only upgraded the original stone in my engagement ring, but we also had a new…read moreband created using stones from four different pieces of jewelry. Stasia was completely up for the challenge! She designed the most gorgeous diamond band for me -- it far exceeded my expectations. The entire staff at Genesis Diamonds is incredibly talented, friendly, and truly supportive of your vision. We never felt pressured at any point during the process, which made the experience even more special. Thank you so much, Stasia, for bringing my dream wedding stack to life!

I had an amazing experience at Genesis Diamonds! The fact that their salespeople aren't…read morecommissioned made such a difference. I never felt pressured at all. Everyone was so helpful, knowledgeable, and genuinely focused on helping me find the perfect ring rather than just making a sale. I absolutely love my engagement ring and couldn't be happier with the whole experience. You can tell they truly care about their customers. Highly recommend!

you can find this store at most and any mall...and it is my teenage daughter's favorite shop since…read moreshe could walk...lol !!! I love to go into this shop especially when I am missing my daughter..because it reminds me of her and it makes me smile.. All the pretty colors and the gorgeous jewelry..I always find something for her to slip into a letter and mail or a small package.. If your in the mall and just want to get a great "FEELING GOOD" emotion over your entire body, go into this happy and colorful shop and feel the joy!!!! You might just find me browsing, smiling and missing my baby girl !!!!!

Y'all need to work on professionalism. The first problem is y'all don't open or close based on…read morewhat's advertised on the website. The second problem is y'all need to learn that signs are a thing either make a sign with y'all's official times as far as opening, lunch breaks, closing, or if y'all are going to be temporally closed for the time being. Also if possible fix y'all's website because y'all must not understand how frustrating it is to book an appointment, get up to come to the mall, and y'all are just closed. We booked an appointment to get our ears pierced at 10:30am (since y'all suppose to open at 10am) and then y'all aren't there it's annoying. We gave the benefit of the doubt and tried to give y'all until 11am to open since other stores around y'all were and yet y'all still didn't. If it's due to short staff or what the case maybe then work on accommodating that, shift the hours, and make a sign informing people it's not hard at all.

From start to finish over a few different days, Dave was so wonderful to work with, purchasing my…read morevery first LV bag. Thankfully I was gifted to pick out a bag and have the "experience" and it was something I will never forget. I spent a lot of time trying on all the bags, seeing the sizing and how it looks with my stature, measuring up all the details. I didn't realize how important using an arm strap was to me until I didn't have it on some of the bags I tried on. I'm also a big crossbody girlie. I'm OBSESSED with my final decision for the Coussin PM with silver hardware. I purchased it over the weekend and had it shipped to the store and scheduled a pick up appointment for a few days later/during the week when I had more time. I spent the next few days in anticipation for my appointment, and Dave kept me updated via text message. He really made this experience feel so special for me, I'm so grateful. During my appointment, Dave spent even more time with my husband and I, as we heard all about the LV brand, the specific purse I chose and the designer behind it, how to care for it, about the free conditioning to the bag if needed, the special straps that are not sold separately but I can purchase if something happens to mine. There is so much to know and learn and we had a fantastic time! He mentioned another client just brought this bag in that they have had for years and still looks absolutely perfect. Photos do not do it justice but I will include some and definitely show her off! THANK YOU DAVE! I also want to make it very clear how helpful everyone was, you could really tell that everyone was a team-and it was super refreshing to see. Highly recommend!

I'm no stranger to the LV brand, but this was my first visit to the Nashville location. They carry…read morethe same great stuff as other standalone LV stores, so to me the grading here is on the customer service/experience. We had a return item, so I guess that's a strike against me, but I just didn't get the same love-and-care that I'm used to when shopping at LV. Maybe I caught them on a bad day?

Sign said store closed, appointments only when we walked by for Monday. Drinks inside. Desperate I…read moreopened the door and lipped "Can I buy water?" while the owner was on the phone. It was so rude but it was hot out. He waved for me to come in and let me buy some. The inside of the shop is beautiful!. Beads everywhere. Arrowheads. Many Unique finds. After asking he let my friend come in as well with both of our girls to look around. He was still patient with everyone while my kids were in the store looking too. We grabbed a few things but my favorite are now my little wool bees! Wonderful atmosphere. Will totally stop back in when I am back in town. Thank you!

Great service and selection for reasonable prices, even with Trump's terrifs added. Small shop with…read morelarge selection.