This place is a mecca for sports and outdoor enthusiasts…read more It is a large store, clean, and offering everything that L.L. Bean offers. My friend and I stopped here on our tour of Rochester recently and had a fun time checking out various clothing, and kayaking accessories. The store also has winter coats, even though it is summer, which I like. Not every store keeps all their inventory out.

Came here looking for a rain/wind breaker and rain pants for a trip. Since I had no idea what i…read moreneeded, I planned on spending some time here on a Saturday... but the moment I walked in the door the amazing staff was there to help me out. This one lady in particular spent so much time with me..she took me through the different options for rain coats that would fit my needs. Finally settling on the mountain classic anorak.. love that there is a wide front pocket and a drawstring hood. Next she took me over to the pant section, where she recommended the comfort trail pants. Once I tried these on I fell in love, super comfy and easy to move around in. I was surprised at how thin but protective they are. I also purchased a primaloft packaway vest, perfect to keep my core warm but still able to move. I am so impressed with this place and the service will keep me coming back. After shopping here I am all set for my vacation!

I shopped this location on Veterans Day. I am a young female so usually store associates don't come…read moreup to help. However Betsy helped me shop around while looking for a sweater for the holidays. 10/10 best help i've ever gotten while shopping. she considered my skin tone, what colors i currently wear and what my fashion taste is like.

They have gone back to just carrying Petite and Misses Sizes in store. For us plus size still nice…read moreto be able to see in person and touch. Though disappointing that you can't walk out of the store with your purchase. If ordering in store it is free shipping.

You cannot find something that you are interested in. It's like they only make one of each thing. I…read morewas not able to find something on their website which was in their display window...

Hubby was looking for a very specific jacket and found that this store carried that exact brand and…read moremodel. We were in the area shopping so we stopped in to take a look. They didn't have his size but the gentleman who helped us was so amazingly helpful and knowledgeable about the jacket and sizing; he was able to find it in one of their other stores and order it for us to be shipped. It arrived within a few days and fit perfectly. Hubby was so happy. I'm giving the store five stars just because of how friendly and helpful the gentleman working with us was. If only every store had this level of Customer Service, lol.

A great place to find some staple items and other cute things. You can always find great deals and…read morecoupons to make those great deals even better. As previously said, not always the best quality but they have what you need and for a great price. I like to come here and look around find some cute tops or simple sun dresses. Always friendly staff and a great variety for the whole family.

I used to be big into Old Navy a few years ago which can be clearly shown by the amount of Old Navy…read moreapparel I have in my closet. However as time went on, the quality of the clothes definitely dropped. A lot of the clothes I purchased from Old Navy started to tear in about a week after wearing them. On the other hand, this is the only Old Navy I have been to where the clothes don't break apart after a week's use. Out of all the Old Navy's in the Rochester area, this is my preferred choice even though it's quite a drive to get here but it sure beats the Greece location that I am subjected to whenever I visit the mall. There is plenty of space in this Old Navy to walk around in and the staff keep it an excellent shape but I guess that's the "Victor" standard because even the shops surrounding in it are nothing less then near perfect in presentation. As I said before about the staff, the ones who are employed in this location will treat you with a great amount of respect and kindness that really is hard to find in other locations. I never had any issues with any certain employee and was even complemented by one at one point...even though I was a bit embarrassed by that. When it comes to the clothing selection, women have it made for them here. Unfortunately, this causes the men's area to be a bit lackluster in selection. I'm not saying it's tiny, it's just that I wish there could be a bit more of a selection when it comes to shirts. Strangely enough though, they have an excellent clearance area for both men and women and I am proud to say I was not disappointed at all with what I have found out of all the times I've come here. This area can get a little messy in comparison to the rest of the store but overall, it's well worth the digging through to find a gem for a low price. In the end, I am very satisfied that this Old Navy has managed to stay one step above the others in terms of clothing quality, customer service, and cleanliness. While I may hate the drive, the pay off is well worth the visit.

I bopped by the UA store after a Trader Joe's run to grab myself the Under Armour mask and take…read moreadvantage of their BOGO 50% off sale today. The store is quite large and clearly does pretty great business, likely thanks to the sales they run on a regular basis and a strong email marketing program. Now that I am vaccinated I am back to a regular fitness routine, with masks still required. I take intensive HIIT classes so I was on the hunt for a mask that was breathable and stayed on and most folks pointed to this UA option. After taking my first class with the mask on I have to say I am SO underwhelmed. I had more success with a surgical mask and silicon bracket. The UA mask, while nice bc you don't inhale it, is really thick and dense with no breathability, making my face so hot the entire time I was working out I had like...swamp face? I couldn't get deep breaths in. The mask is nonreturnable and PRICEY at $30 so this is a disappointment. I'll use it for walks and brisk activities but am bummed out about they hype vs the experience. I digress - I also picked up some WAY marked down workout tanks and a new sports bra. Everything is easy to find and the staff was helpful and courteous. At least I got 50% off the bra with purchase of the mask? WOOF. If you're an athlete or have a kiddo who loves the brand, this is a great spot for deals. Happy shopping! Skip the UA mask for cardio!

Pretty exciting to have an under armour store in Rochester. Decent selection, it's a moderately…read moresized store so not massive amounts of selection. The customer service has been so-so when I've visited. There's more than enough staff to help the number of people in the store but not overly helpful, I had to track someone down more than once for assistance. They've run some decent sales, they seem to be a pretty good mix of an opportunity to purchase new styles but also an opportunity to get good stuff at a reasonable price if you catch a good sale. It feels like they have a better selection of men's clothing vs womens. The right half of the store is mostly men's, front left is women's and back left is children's. Wish they had a bigger selection of women's clothing.

Awful customer service! Not a nice greeting, not any help finding what I was returning. I got a…read morepair of really nice jeans for Christmas. They are too short. This store has the size I need... so I looked & couldn't find the pair that fit. No offer to help me at all. Offered me only a $6 gift card for me to return them. Jeans were selling for $29 if I could've fount the 1 pair in the store. They were a $60 pair of jeans at the original price. Manager confrontational right away even though I was nice & asked to speak to a manager. Unreal...I guess they simply don't care enough to treat people well & try to retain customers. I'll never shop here again & either will my family. Wish I had a better experience & I'd leave a better review. Mgmt said that even if my parents brought their membership card in & looked up what they paid for the jeans Kohl's wouldn't refund that amount...??? MH

While Kohl's isn't my first choice for clothes purchases, I have found them to be a fairly reliable…read moreplace to find inexpensive menswear.Since I began losing weight over a year ago, I have been reluctant to spend too much on myself. Why spend big $$ on something you'll be shrinking out of. So when it came time to get a sportcoat for a shindig, I wound up here after scouring the Sunday ads for a deal. So what did I get? A halfway decent blue blazer for $60. I was pretty pleased with the quality of the jacket and have worn it a couple times now. Not the fanciest jacket, but it got the job done. Now all I have to do is lose a little more weight so I can buy some clothes...

I had a great experience at this location. I was in a bit of a time crunch and needed to get a roof…read morebox for my car and get it installed. I wish I remembered the name of the employee who educated me on crossbars and roof boxes. He was extremely helpful! He also installed the box to my car and made adjustments for me. When we realized the sunroof was blocked he then took the time to readjust the box. For all the time I took up he was still super nice.

Love this place. Nice casual clothing; good quality. TEI membership get you a yearly bonus based on…read moreyour spending. Great return policy. Staff are helpful and knowledgeable

Hubbo says that he's never shopping anywhere else but here, which is saying something because he…read morehates shopping. He basically walked up to a mannequin and picked out the exact outfit. The sales person was very nice and helpful. They also had an awesome sale on sweaters.

Went here to get a suit jacket for an upcoming wedding. And the doors are locked with a sign that…read moresays closed taking a break. Waited around for 30+ mins and a guy walked out of the door. I than went again to try and go in and the doors are still locked and the sign is up. Great business practices. Not