These folks are wonderful! I called yesterday, during peak…read morepowder frenzy, flurry of customers wanting to head to the mountains. Live person actually answered the phone! I explained to John that I was unable to travel, due to health emergency and was to have taken 3 people to Park City who are too young to have used my rental SUV I had reserved. He was empathetic, personable, and arranged for transportation for these young men! Gayle, the driver, was prompt, clear re: rendez-vous location and delivered everyone in timely manner. The vehicle was clean, well-maintained, and water was offered. We shall definitely use Wasatch Shuttle in future - whole-heartedly recommend! Seamless from start to finish!

Highly recommend this service. Very accommodating and…read morehelpful. John went above and beyond and then some. He made our arrival into Utah fantastic. We will use them again for sure! Mahalo! The Hawaii and California group!

Matt helped me so much. He's truly a godsend to this whole area. I was on vacation in Utah and my…read moreplan was to go to four of the Big 5 national parks on my way to Capitol Reef my car broke down and luckily I was able to get it to the mechanic and the part isn't going to be available until Wednesday so I was pretty much stranded in Loa. I had to figure out how to get back to Vegas where I live and there are wildfires in the area so a lot of the firefighters have rental cars in the area and it's not a populated area at all. He really went out of his way to help me and get me as quickly as possible because he had to drive me from Loa to Saint George. That is a four hour drive. They charged two dollars a mile. It ended up being $400. Well, he was helping me. He also helped two other ladies on short little trips that they needed help with I did not mind going on side quests with him. We stopped off at a gas station so I can get some road snacks and he asked me if he could go help the other lady and he was gone for about 10 minutes. While I was riding with him, he got a lot of different calls and he's so incredibly helpful. This area is so lucky to have him and I feel like he's just goes out of his way to be so helpful to people and I cannot say enough nice things about him. I will be using him again when I have to go pick up my car next week. I really feel like this was my best most economical option. I did look into Aaa and having my car towed from Loa to Vegas where I live and that would've definitely been $1000-1300. If I could even find a tow truck driver who would be able to help me in that area and a lot of times I have found you can't ride along with them. So anyway I picked the option that worked best for me.

Ward was my driver & delightful!! I have no pics, sorry. This was a fast call, trip, return…read more However, I WON'T call anyone else while Here in Richfield, UT!! Delightful, courtesy is his middle name & really, just a joy to ride with!! Thx so much Ward!! Your the best!!

Great service, super friendly employee! We had to swap our rental pickup truck which we rented in…read moreCalifornia as it had a mechanical issue on the way to Brian Head, we have been helped super quickly and our issue was solved right away. Thank you

Driving from CA to CO, Richfield is conveniently half way between the two, and the Best Western is…read moreideally located about a mile off I-70, with fuel and food nearby. The rooms are clean and quiet, the staff is friendly and helpful. The complimentary breakfast is exceptional with scrambled eggs, sausage, bacon, biscuits 'n' gravy, bagels, coffee, juices and more. I'm glad I found this gem to take a mid trip break

Started w finding this hotel on line, last minute. Clean, great breakfast, eggs sausage, waffle…read moremaker etc. Best part of checking in was the friendly service offered by Kashyap. He was friendly & helpful! again in the morning as well! made our day brighter!

An amazing team operating this KOA location. Walked you through the sign in process. About a week…read moreor two out, Team sent me occasional updates as to what events and what to expect upon arrival and during stay. Main building has just about everything you need. Great showers. They are small but they come with great hot and or cold water if needed with great water pressure. There is a dog wash in the back of the building. They also have a small dog pen for your dogs to run around in off leash. Ichose one of their small cabins. They are full stocked if needed (sheets / blankets and such). Each location has a deck, outside table, and fire pit. Some cabins come with more or less, just depends on what you choose. It would be nice if they had a few more tense spots. In all, Camp Host - does a great job in keeping location very clean and presentable. Job well done !!

Richfield KOA was the worst KOA we have ever stayed at, we did stay in January. Let me explain,…read morefirst no one on duty, I mean absolutely nobody. Everything was by generic computer text. Then the BATHROOM WAS CLOSED! That means no shower, no bathroom, and no one to complain to for a refund. Why does KOA allow them to still rent spots without some reference to this being a simple parking spot without any amenities? We would have been much better off to go and stay at a local hotel for the same price. If you are in a van or smaller RV avoid this place! Many of the sites are occupied by full time residences so it is more of a mobile home park rather than a camping spot. People driving in and out at all hours, heading to or coming home from work. Lot's of noise and again, no body around to request another spot, or to open the bath.