Ordering online for pickup was very smooth and customer service was helpful by phone when I could…read morenot pick up the currency right away.

It's a far walk from Terminal C. Get used to an enormous fee but you don't want to be in a bad…read morespot abroad.

I really want to curse here but I will not. This stupid company caused my credit score dropped 96…read morepoints for an unbelievable stupid reason. I did not miss a single payment ever since I have credit score and it was all ruined because that that stupid autopay on their stupid website stopped working for 3 months and they flagged my report !!!!!! I started an auto loan with this company about a year ago, I did not know this company before, the car dealer asked me to use this company. I setup the autopay about a year ago. Then this year on June I found the my credit dropped 96 points and I then found out that my autopay just stopped working for 3 month already. I did not receive any notice that I missed payment and they just flagged me on my credit report. I immediately paid the whole amount and I called the customer service. I thought it will be easy since they can see clearly that my autopay stopped 3 month ago, all they need to do is just cancel the flag. But they replied that they totally understand my situation so they will remove the late fee. BUT according to their stupid rules, it is not their fault, a late pay is a late pay, there's nothing they can do about the flag on my credit. I then calls the customer service to find out how to set up autopay on their stupid website. It takes almost 30 mins for they own customer service to find the autopay settings. I just received my dispute result. My credit increased 39 points after the dispute but the late pay is still there. I got an late than 30 days payment record for no reason. I am going to dispute again this just makes no sense.

I actually enjoy my trips to the bank…read more All the ladies I've ever dealt with are incredibly pleasant. One in particular who I unfortunately can't remember her name (ironic) always remembers little details shared the visit prior. The ladies here give it a very homie/community feel to it. Doesn't feel like forced corporate kindness. It's very genuine.

The staff is so very friendly and accommodating. Although what I needed could not be done there…read more(notary) they helped me find the next location that could assist me. The lady whose name I did not get, gave me great directions and made sure staff at the other location were available for notorizing my documents.

Called the AAA Lowell and as usual, a long automated message came up after a wait of a few minutes…read more Then a menu followed with more automated messages and another wait period. After 7 to 8 minutes or more, I did get my answer. Currency exchange services require a waiting period of a week or more.

Very rude teller…read more If you utilize this bank I advise to go to a different location. Very rude teller. If you utilize this bank I advise you to go to a different location. Avoid this bank.

Run from this bank. Seriously. I understand fraud happens to everyone but 3 times, 2 of which…read morehappened in less than a 6 month span, and this bank did NOTHING. No potential fraud call warning me and even after I called to report it and was assured a stop was put, they STILL allowed a multitude of fraud charges continue to pour in amd then charged me hundreds of dollars in surcharges for overdraft fees for not having money in the account because THEY allowed fraud to continue. If you value your money, this isn't the bank for you. If you don't care that a bank doesn't care about you, then this is the perfect bank for you

How is it that I've been going here for 2 1/2 years, and I'm the first to review?…read more I love The people there, especially Atousa and now I have met Mei who transferred from Wellesley Square. Their money is very green, and their dog treats are a special something. Today, my friend walked me out to my car with an umbrella, now that's service. If only I could get them to except my credit for a visa card!