They oil changed and serviced my car friendly, quickly, professionally manner checking every…read moredetail, topping off my washer fluid. I highly recommend E-Z 10 Minute Oil Change! One of the best places to bring your car in San Leandro!

Did a quick oil change. Prices reasonable and he offered suggestions and did not push to buy any…read moreother services. He even showed me the oil stick when he was done. The previous people that we went never did that. I now have another place as backup.

12/18 i show up to change my brakes. So I went to auto parts store for pads . This place kept…read moreinsisting I need rotors too. 6 months later my rotors are busted. Don't trust these people for break jobs , you'll need them again in 6 months. Poor quality

Overpriced others are cheaper faster and overall alot better! Don't go here choose Valvoline…read moreon mowry ave in FREMONT INSTEAD.

Pulled in at 9:15 am on a Sunday & luckily got serviced immediately. Was out by 9:30…read more Clear communication before starting service & friendly yet efficient during service. Will be coming back to this specific location for future oil changes.

Wow so many good reviews. Came and luckily there was no wait. Nicholas motioned me to pull in and…read moregreeted me. I let him know I was here for my oil change. Got some other things they suggested. Devonte was working the computer and was friendly Nicholas reappeared showing the air filter is still good. They gave me recommendations and didnt feel I was being sold somwthing I didnt need. Truly happy coming here. Kudos to Devonte & Nicholas

Not the type of business I like to support. I suspect employees behind scenes are leaned on…read moreunfairly. If you do go there beware of the gentleman at front desk with glasses and a goofy hat. I give three stars because it seemed pretty fast (24 hours) and because i know i cant be certain about work condition, although i did notice some of the tools there were low quality harbour frieght brand. I was stranded, traveling in my van. I feel that John treated me with prejudice because I was traveling in a van. I wasn't invited to have coffee or snacks, I struggled to find the restroom, and I walked out of there to a hotel 2 miles away twice without being offered a ride. No one tried to shake my hand. Employment is rarely empowerment. Predators dont make themselves known.

Extremely disappointing and concerning customer experience…read more Last summer, we brought our SUV to Doral's for an air-conditioning leak. We paid around $700 for a temporary "band-aid" solution that involved refilling the refrigerant. We understood that this was temporary and that we would eventually need to return for a complete repair. This spring, the problem returned, which we expected. We decided to have the issue fully repaired and paid around $1,950 after being assured that the repair would take care of the problem. The document outlining the proposed work was sent to us by text rather than email, making it difficult to clearly read and understand. When we reviewed it, we discovered that it included a repair for an oil leak and several other items that Doral's later described as "just suggestions." We had brought the SUV in only for the AC repair, yet the total shown was close to $7,500. When my husband questioned the amount, he was told that the additional items were merely suggestions. If that was the case, we did not understand why they had been included in the total. He was then told to sign at the bottom of the text so they could proceed with the additional work. We declined and paid only the originally agreed-upon amount for the AC repair. The sales representative was also condescending and repeatedly tried to speak over my husband, which was especially disappointing coming from a business that promotes itself as transparent and family-owned. Less than three months after paying approximately $1,900 for the full AC repair, the SUV began making the exact same hissing noise associated with the original refrigerant leak. This was not a new problem. It was the same issue we had paid Doral's to fix. Doral's told my husband to bring the SUV back, which made sense because its website advertises a 3-year/36,000-mile warranty that includes air-conditioning repairs. My husband and I were both present when we dropped it off. The salesperson told my husband to sign the computer pad but specifically said there would be no charge because it was the same issue, so my husband signed it. A day and a half later, after my husband had to follow up because communication was poor, he was told that it would now cost $2,700 to repair. We could not understand how we were being asked to pay even more money for the same issue less than three months after paying approximately $1,900 to have it fixed. When my husband called to arrange pickup and made it clear that we would not pay again for the same problem, the representative denied saying there would be no charge and told him, "Don't put words in my mouth." Both my husband and I clearly heard the statement when we dropped off the SUV, and the conversation should have been captured by the cameras in their office. Based on our experience, we no longer trust this business and will not return. Save your money and find another repair shop.

continue to experience first-class service for my Toyota from Orlando and his crew…read more They are my regular place for oil changes and regular servicing. I find them to be thorough and quick with excellent communication and always a warm welcome.

I had a great experience here in getting my car's alignment done. I was helped by Mark who was…read morereally helpful and kept me in the loop on the car's progress. Also while completing my alignment, they saw in issue with my tire where I had a bubble and made sure to show it to me. This was great because it was in a spot I might have missed, and this allowed me to promptly get my tire fixed as well. The alignment itself took only about a 45 minutes, and the pricing was really fair. I'll definitely be back the next time I need an alignment.

I highly recommend this auto repair shop. About two months ago, I brought my 2011 BMW in because of…read morea cracked radiator that was causing coolant to leak. During that visit, they recommended that I replace my timing chain. After having such a positive experience with the radiator repair, I decided to move forward with the timing chain service as well. While working on my car, they also found a few other worn parts, including a hose and spark plugs. Because I had delayed several repairs over the years, they helped identify what needed attention to keep my car running reliably. They were able to get the parts at a great price and worked with me on the labor costs, making the overall repair very reasonable. What really stood out was the communication. When I called to check on my car, the mechanic was still working on the timing chain repair and offered to send photos of the progress. He also shared his Instagram, where he posted stories explaining the repair process and showing exactly what was being done. It was helpful to see the work in real time and better understand the repairs. I actually found this shop because I used to go to the gas station nearby, and I'm very glad I gave them a chance. My BMW is running great now, and I truly appreciate the honesty, fair pricing, and quality service.

I wouldn't take a damn thing to this shop! the lead mechanic took money for my car, drove it around…read morefor months with no update, ran up fast track tickets, wanted me to pay more money without fully repairing the car, and then I finally get my car back with parts missing!! parts that had zero to do with the repair! this shop is TRASH!!!

I needed an oil change and They were fast and very helpful. Very informative on what they see and…read morewhat i need. Definitely will be back for other things. It also helps that it's up the street from my office. The price is very reasonable also.

I have a door handle that needed to be fixing and it's not finished. I don't see Bob there anymore…read more What happened to him because he was the best. A lot of people only trust him.

I really enjoyed my first visit to Stress-Free Auto Care. Requesting my appointment was easy and I…read morewas able to do it on a web browser. I was taken care of immediately when I showed up for my appointment and they even offered me a ride to and from my house for pick. I got text message updates throughout the process which included photos to see how they were diagnosing the issues with my vehicle. I could click through the option of services to see which ones I approved them to do and I chose to decline. I also liked they had a camera where you could watch them work on your car live. All in all, this was really and truly an Stress-Free place and I will definitely come back for more work in the future.

Where do I begin? I genuinely wanted to like this place because I had read several positive…read morereviews, and my initial experience with the staff and customer service was pleasant. I brought my car in because it wasn't driving the way it normally does. They kept the vehicle for a day and contacted me the following day to recommend replacing the transmission. The estimate was approximately $9,800, which was far beyond what I expected--and, quite frankly, extremely concerning. My vehicle is not yet six years old, and I have consistently kept up with routine maintenance, including regular oil changes. Naturally, I was very disappointed to be told that I needed a replacement transmission, especially at that cost. I decided to get a second opinion from another repair shop, and I'm very glad I did. They diagnosed the issue as spark plugs and ignition coils--not a transmission problem. After replacing those components, my car is now running beautifully. I appreciate the customer service I received, but unfortunately, I cannot justify returning to a shop that would recommend a repair of nearly $10,000 when the actual issue turned out to be something significantly less expensive. I understand that diagnostics can sometimes be complicated and that different shops may reach different conclusions. However, an estimate of $9,800 is a substantial amount of money, and I strongly recommend getting a second opinion before committing to a repair of that magnitude. Thank you for your time and for the service you provided. I sincerely wish you the best, but based on this experience, I will likely may not return.

Big props to the Manager, Early Turner…read more Came in to get my tires rotated, and I've had some unfortunate experiences in the past where the cross rotation was done incorrectly. Early knew exactly which tires needed to be cross rotated and reassured me he had it covered. He even drew a diagram on the spot to explain it. Big props to the man. I really appreciate the experience and knowledge, sir!

This review is for the Big O Tires at 2201 Washington Ave in San Leandr., near Old San Leandro --…read morenot the other Big O location farther south on Washington Ave. My husband brought our vehicle in for service, and while the staff was relatively nice, they were not very helpful. I can see how some of the other reviews mentioning staff attitudes may be accurate based on several visits to this shop, though that was not the main issue during this most recent visit. The larger issue was the service itself. With an appointment, it still took about **three hours** for an oil change, tire rotation, balancing, and related basic service. We also paid to have the coolant system checked/pressure-tested because there was a leak, but they did not find it. My husband later found the leak himself within about five minutes, which was frustrating and made us question how thorough the inspection was. There are also concerns about the oil change. I cannot say for certain, so I will not state it as fact, but the oil filter looked questionable afterward, with fresh oil drips and an overall appearance that made us wonder whether it had actually been replaced. At this point, this has become a safety concern for us, and that is a deal breaker, and thus overpriced/not a good value. The staff may be adequate, but we do not feel confident in the quality or thoroughness of the work. We will not be returning. 2 stars and on Google for at least they weren't rude to him. Contacted Big O Tires at bigotires.com/contact-us

Called in to see if they were able to replace my tail lights or figure out why they both were out…read moreat the same time. Mr. Lei communication was very thorough, honest, & quick. I was going to drive my car a very far distance and needed to get my tail lights fixed asap. Luckily this was a local San Leandro San Lorenzo area option and Mr. Lei was able to assess my car and return it the next day. something was wrong with the circuit boards so he was able to get me light replacements & even helped me with another issue on the car door. Even though I know very little about cars, Mr. Lei explained everything in a way that was easy to understand. Will come back for our annual oil change, this was a great value, experience, & overall great service.

I've been taking my car here for years, and I can always count on them for honest and reliable…read moreservice. The owner is always welcoming and takes the time to explain what my car needs without any pressure or upselling. With many years of experience, their knowledge and expertise really show. It's hard to find a mechanic you can trust, and that's exactly why I keep coming back. I highly recommend them to anyone looking for quality work and honest advice.