As first time home buyers, we were very unfamiliar with the process, so we reached out to Amanda at…read moreGolden Eagle - she is absolutely the best and I could not recommend her more highly. We could immediately tell from the first conversation that we were in incredibly knowledgable hands, and she was warm, communicative, and helpful throughout our process. Not only did she do all of her due diligence to find us the most competitive rate for our situation, she took the time to understand us as individuals, and worked with our realtor to set us up for success. She really instilled the confidence in us that we needed to make this huge life decision. We highly recommend Amanda and the Golden Eagle Mortgage Group for your mortgage needs!!

Golden Eagle mortgage has handled our transactions for the last 11 years that we've known them. The…read moreservice they provide is absolutely incredible from the start of meeting them till the end of the transaction. It couldn't have gone any smoother on the mortgages that we have done with them over the years when buying and refinancing the homes that we've owned. The one thing that I absolutely love is the professionalism and service that everyone in the office gives their clients. I have recommended all my family and friends to them and not only have they given me the best service. They've also given my family and friends the best service. Everyone in the office is so incredibly nice and courteous. They definitely put their clients above themselves! If you aren't using Pauline and her staff then you are missing out on a fantastic experience when buying a refinancing a home. They value their customers 100%. Pauline and her staff have not only become friends but they have become our family. Thank you for all the hard work that you guys have always done on every one of our transactions. We love you guys.

Awesome people gave me a hand when the bank wanted to take my home.read more

Excalibur is the Best. They allowed us to buy our 1st home, when the banks would only loan us…read moreenough for a condo or run down house. We have refinanced with them several times, but only when they said it would benefit us. We recently used them again to buy our second home. It was very hard getting this second home, but they stood by us every minute and went over and beyond what you would expect. We recommend them to every friend and family that we know.

When ever I go in, it seems to be a mess. The people at this branch truly only know what they know…read moreand aren't helpful at all. We went in for some questions about a highschool checking account, none of them were helpful. Their responses were, "I'm sorry, that's not possible. We have to wait till the information is cleared in order to do anything." They were quite rude when we were leaving. We left to go to Salinas for a meeting and ended up at the Chase there. The woman there was extremely helpful and explained everything that had happened and what was what. She gave us solutions to our problems and actually helped us (the people at Hollister don't seem to know how to). It's a shame, I live here in Hollister but all the other Chase banks are actually helpful (Morgan Hill, Salinas, Monterey). This is the only branch I have trouble at. I'd suggest going some where else if you need help on your accounts.

1 star review is not low enough for this banking institution, I waited close to 30 minutes with 1…read morecustomer in front of me, was told after such a long time that my 10k check couldn't be cashed without an account, only reason I went straight to the issuers bank is the check hold time at my bank would be 48 hours and I need the money from this check now to pay my employee.