I love this place. They have saved me a lifetime of being hard of hearing…read more If I knew it was this easy, I would have done it long ago. The staff has changed, but the service is excellent.

I received good service & an excellent type hearing aid , a slim Protek hearing aid. Brian did my…read morehearing test & answered my questions. I went to him six weeks later for cleaning & a checkup on my aid. Brian is a great & friendly audiologist. Very professional. He hooked up my aid to my cell phone so I can hear cell music. News, movies, cellphone call more clearly so far a great experience. Will be back for check upon 41/2 months. My hearing experience has improved . The slim model stays in my ear.

I noticed the sign outside for a FREE hearing test at Ascent Hearing Center and decided to stop in…read more With hearing naturally declining as we get older and after years of wearing a headset for work, I figured it was time to get mine checked. I walked in on a Friday, and although their technician was out for the rest of the day, the receptionist quickly scheduled me for the first available appointment Monday morning. The process was smooth from start to finish. I filled out a short evaluation form, and the actual hearing test took less than five minutes. The staff was warm, welcoming, and professional. The technician also took the time to share helpful tips on how to preserve my hearing, which I really appreciated. The office itself has an inviting waiting area, and there's convenient parking available in the back. Overall, it was an easy, informative, and positive experience; definitely worth stopping by if you've been putting off getting your hearing checked.

Ascent Hearing is the place to go for all your hearing needs! Sam and Barbara make you feel…read morespecial. Sam truly listens to your needs and helps you get your life back! Barbara is sweet and cares for you every step of the way! They carry a variety of products and help you find the right fit for you! Hearing aids are not cheap but they make sure you get the right one for you needs and it is worth every penny! I went with a pair of hearing aids from Starkey and they gave me my life back. I went from constantly going "huh" to being involved in conversations again. My hearing was so bad I could not hear my son very well anymore so having conversations with him was difficult. The first time I heard his voice with my hearing aids on brought me to tears, I now have conversations with my son everyday and hear every word! The biggest surprise was how well they filter out background noise! One night I came home and I heard an owl hooting over everyone talking. It had been years since I heard owls near my home and I thought they no longer visited near me. I was wrong, I just wasn't able to hear them anymore! The hearing aids that I got from Ascent hearing gave me my life back! And now I get to have a great conversations with Sam and Barbara every time I go in for a check up!

The provider I saw seemingly had no info on file for me, so it was like a blind appointment…read more I sent my referral docs myself as well as some medical history/records and my medical group also sent referrals and health records directly to the office but somehow none of it seemed to end up in my chart for the doctor to see. I also followed up twice with office staff prior to my appointment about the intake forms that I was told would get texted to me and both times they acted annoyed that I was asking; my second follow up a man on the phone laughed at me and said the text would be a few days ahead of the appointment but it never came. I even arrived early on purpose for my appointment and told office staff I never received the texted intake form and again they seemed annoyed. They confirmed my cell # and said they'd text them right then for me to fill out but then they had me sign just an arbitration form then almost immediately put me in a room early and I never got that text to fill out the intake forms and the provider came in early. The provider I'm sure did the best they could with zero information and health history for me, but honestly it was a wholly unproductive appointment and I 100% regret coming. I cried in my car after my appointment because I was so frustrated. I waited weeks for this appointment and missed work for this appointment and spent time preparing by sending and ordering records and it was all for nothing. My suggestion is bipass the office staff completely and go old school and bring hard copies of your referrals and any health history/medical records and make your own list of things like medications and hand them directly to your provider so they actually know info about you and why you are there.

Today I went to see Dr Zuniga . First of all, the office is so clean and modern! I was greeted by…read morea very kind and helpful young lady at the front desk!! Dr Zuniga was very very kind and bright. He did a thorough check of my ears, nose and throat. I've been having issues w my nose. He diagnosed what was wrong and gave me the proper medicine. I was so relieved to find out that it wasn't a serious problem. I highly recommend going to this office!!!!

I waiting more than 4 months for hearing aids to get a move on for my dads to even get a…read morecontinuing forward so we can go pick up. their number is not even updated in there appointment cards. I had to go to my dads primary doctor for referral movement authorization because at sonus office they didn't do ANYTHING until I did went to get moving process. Thank you to AltaMed help they forwarded a fax to see what was going on. Then I still had to wait another 2 weeks more and I called again to why is it taking so long. The front desk said it will take another 2 more weeks because his approval had not went thru. Then I waited again another 2 weeks to check up and I asked for an appointment to finally go next month October 7. so basicalls it's taking more than 6 months for there service.

Care manager is not nice. She was not caring to my mother. She says things unprofessional…read more However, office staffs are friendly.

They have several locations but none pick up calls or call back. I got lucky by calling the…read morebellflower location and the receptionist was able to fit me in at the long beach location. Currently sitting in the lobby waiting for my hearing test. It has been an hour. Do yourselves a favor and don't come here. The wait time is ridiculous and no one has said anything to me.

They don't answer the phone!!! Tried to contact the office to schedule an appointment but no one…read moreever answered the phone. Voicemail states to leave a message and someone will return your call,LIE! No one ever returned my call. Very bad business practice and poor patient care

I had such a great experience at Huntington Beach Hearing Aid Center and wanted to give a huge…read morethank you to Mike and Rose. I was in a stressful situation needing a hearing test for employment, and Rose was incredibly kind and helpful. She worked hard to get me in the very same day, which I truly appreciated. Mike did my retest and was absolutely fantastic. He took the time to explain everything clearly, made me feel comfortable, and really went above and beyond to help me with my situation. You can tell he genuinely cares about the people who come into his office and wants to help them succeed. Because of their help and professionalism, I was able to pass my test and move forward with my job process. I'm so grateful for their support and kindness during what could have been a very stressful day. If you need a hearing test or audiology services, I highly recommend this office. Mike and Rose are wonderful people who truly care about their patients.

I highly recommend Michael Shannon and his wife Rose for those who require quality hearing care.read more

I need a hearing aid, "Hear Well Center" fought with my insurance for weeks costing me thousands of…read moredollars and never getting the care or hearing aid I need. Good doctors, support staff was the opposite. Very bad experience.

Had a sudden loss of hearing and my ENT had me go for audio testing. Have suffered with Tinitus for…read moreway too many years.Very good test and explanation of my needs.

I received my first set of hearing aids a year ago and had a great experience. Holden Brito-Baker…read morewas nothing less than professional, kind, and caring. He explained everything, made adjustments, and helped me get over first time jitters. I've got an upcoming appointment with him and am looking forward to it.

The reason I was at this office was a referral from my medical provider because they did not have…read moreany earlier appointments and vendored out the service to HearUSA. I will assess my impressions and factual events of my visit to this office. I have gotten out of practice of checking an organization on yelp prior to going to a company and after the fact, has noticed this office has a very low rating. There are other HearUSAs in area with much better ratings. Parking was very convenient, ample spaces. The office was pleasant, good seating, uncluttered and the person at the front desk was polite and professional. While filling out the forms another staff member came in to assist the front desk person with the computer/program (unsure which) as the office was having technical issues. Upon completing the paperwork, Claudia Morales - Hansen, the technician who would be conducting the hearing assessment was nothing less than professional and personable. She explained everything she was going to do and began the process. Just about the time we were ready to begin, a very loud gentleman entered this booth, already occupied by myself and Ms. Claudia announcing, "Supervisor" and proceeded to remove my left earplug to reinsert it painfully into my ear. In my opinion, whe Ms. Claudia placed the right and left plugs into my ears it felt fine, and well placed. Needless to say, I was appalled at his entrance and the fact that he seemed to "undermined" Ms. Claudia's role. He then left the booth/room as abruptly as he entered. Long Story short, Ms. Claudia graciously proceeded explaining she was an "apprentice" and he was checking her work. I am a 30 year Human Resources professional and have never seem such a rude, insensitive supervisor. In my opinion he performed poorly, hurting me in the process. He needs more training on how to supervise and customer service. I now understand why their company ranks so low and I think Ms. Claudia deserves an apology from Mr. HOLDEN BAKER-BRITO.