I was headed to Pauley Pavilion for the NCAA Volleyball game and struggled with a place to eat…read moreclose by. There was plenty in walking distance, but didn't find anything I really wanted. And to make matters more difficult, the drive into LA was long...and I had to use the bathroom...eek! As I walked to the busy food area, I walked passed the medical center and figured....they should have a bathroom. And they did! Solving my first problem and ready to eat, I was exiting but walked passed the busy in-house cafeteria. Wow was it busy! I was here...so I decided to check it out...and it was fantastic. There were many food stations and everything being made to order. Why walk down to the populated busy food area when there are wonderful options so close by! There were almost too many options...but I decided on the tostada salad. I got it loaded with beans, chicken, lettuce, cheese, olives, green onion, and pico...all on top of a baked shell. It was very delicious and as a combo, it came with a medium drink...which all totaled about eleven dollars. If I need to go to Pauley Pavilion again...I will stop here for sure!

I received a phone message from UCLA saying my Health Insurance denied my lung cancer surgery…read morescheduled for a week away. I called my Health Insurance and they said "nonsense, it had been approved weeks earlier" and I held the Willie Wonka golden ticket best coverage possible. UCLA never contacted me correcting their false information and it was hell living through this trying to get it corrected. On top of that: My letter to UCLA patient care: I was a patient at UCLA Reagan about 2 months ago. 16 gauge needles were incorrectly used, way over sized, improperly placed and could have caused nerve damage in my hand. If you disagree I have several seasoned, experienced RNs on hand that would gladly discuss this with you. They were horrified at my treatment, as were some UCLA hospital staff. Read that; some. After my surgery I awoke from anesthesia in recovery. No pain medication was available because the pharmacy was closed for lunch an hour then it would be another hour after it opened to fill the prescription. Think about having a lung resection and awaking to excruciating pain no relief. I reported these nightmares to UCLA Patient Care and no one is listening, no response. No supervision during these ordeals either. Days later Doctors approved my release and the staff forgot about me. Family waiting to take me home and I was lost in the system. Is anyone paying attention to patient care? You claim you listen and you care, in all sincerity I have heard nothing after reporting all this. I have a legitimate concern, and I am being ignored. Nurses say I was the best patient ever, so it's nothing triggering these horror experiences that I did.

If you need assistance to get anywhere then stop off at the information desk first. Very helpful…read more I haven't had a bad experience here. The doctors all seem nice. I visited the allergy and immunology care and they were very helpful and the receptionist is super friendly and personable. Unfortunately, I left some medications here by accident and they were not kept, nor was I notified. I called and received no call back. So, lesson learned, don't leave anything you need there or they throw it out. I do like the level of concern and most of them smile which is nice.

The call center is despicable and they will not hesitate to end the call or keep you on hold until…read moreyou hang up The operators get in the way of patient care every step of the way . If you reach out to patient experience office they will give them a pat on the back for helping push the veteran toward a mental health crisis and toward unaliving themselves because they get paid salary wether the patient makes their appointment or not . Why even see a patient when you can get paid for nothing ? Better to use the secure messaging online to communicate so that every attempt to schedule or reply is documented . The women's clinic here has monsters working the front desk who are the biggest haters of them all . They despise the people they serve and they get in the way of the doctor constantly . They will push you from your phone call or appointment with disrespect and then mark you down as a no show . It's a huge plot to get rid of patients or to mark them down to end their care by saying they didn't get with their doctors or follow up . The call center and the front desk are the number one reason why patients cannot get their care from their doctors .

The staff was friendly and for the most part my appointments ran on time. Very high tech.read more

I just had an MRI at this beautiful facility, and both of the technicians who did the MRI, Maria…read moreand Eddie, were absolutely wonderful. They also offered me headphones with relaxing music, which some MRI facilities don't have. Highly recommend. Very good experience.

I wish I read the reviews before coming here. I had an Extremely disappointing experience with UCLA…read moreHealth billing and patient care. I scheduled an appointment specifically for a urine test that had already been ordered ahead of time. The visit itself was very brief, and afterward my specimen was allegedly lost by the office. Despite this error being completely outside of my control, I was still charged $320 for the visit and another $200 for the follow up visit to tell me the specimen was lost. Throughout my experience, I often felt like the focus was more on billing my insurance than actually providing meaningful patient care. Multiple visits felt unnecessary and transactional, rather than genuinely focused on resolving the issue. What's most frustrating is the complete lack of accountability. Instead of resolving the issue fairly, I received unanswered emails,calls and generic responses from billing and staff stating the charges would remain unchanged. Patient concerns seemed dismissed rather than genuinely addressed. After speaking with others, it appears this may not be an isolated experience. I expected significantly better communication, professionalism, and patient care from a major healthcare system.

Top quality drs ; nice staff; short wait! I'd recommend to…read moreeveryone who wants excellent health care.

Here's something many of you may have experienced - "I have seen the future of medicine, and it's…read morenot pretty!" RadNet has gobbled up diagnostic imaging centers in at least 10 states, according to their website. Locally, the Rolling Oaks Radiology Women's Center at TOSH (Thousand Oaks Surgical Hospital) medical offices building came under RadNet's umbrella some years ago. I just went through 23 minutes of hell on the phone trying to schedule my annual mammogram. I'd attempted to schedule online and the website was frozen / not functional. While I was on hold, the outbound message indicated that a new kind of early breast cancer detection is available. I used that last year and had to pay $40 out of pocket as it was newer technology and not yet covered by insurance. The outbound message on hold advocated for opting for this "EBCD" technology and indicated that it MIGHT now be covered by insurance. Okay - advancement, right? The agent who was helping with the scheduling ended up arguing that his records indicate that this extra option is still not covered by insurance - never, no-how, no. That's misleading, bait and switch on the part of whoever is responsible for the recording on hold, which raises the hope that this important tool could be covered by insurance. I don't like being swung around by a business setting unrealistic expectations, then not having all of the correct information being provided to their representatives. I expressed that this is concerned and asked the rep to please escalate my comments to his supervisor. He essentially shut that down, which is what has led me to creating this entry and sharing my experience. On the one hand - $40, not that big a deal. On the other hand, in our current economy - that might be half a tank of gas, which I would need to get to their facility! More so, it was the principal that the rep essentially didn't believe me when I quoted to him the message on his company's own recording. He tried to claim he wasn't responsible for that contents. Well, someone in the corporation needs to be responsible! There was also drama with the situation that the imaging center that I've been going to for over a decade is completely booked for mammograms through the months of June and July. Completely booked? Hmm. The rep kept trying to steer to other locations, including one that I wouldn't go to again if I lived to be 104 years of age. Had a very bad experience there over a decade ago and won't repeat that experience. (Simi Valley) There is a newer facility that has opened in Thousand Oaks on Hillcrest near the Oaks Mall. The rep assured me that they would have access to all my previous records from the TOSH location, and yet in his closing spiel he said that I should be prepared to bring previous images. Hello - I don't have them; his company does. Did I mention it was a hellish experience? These days, while there may be other diagnostic providers out there, RadNet is taking over like a giant squid spreading its tentacles across the medical sea. Big sigh!

RadNet imaging at SNMMI 2026. I had a great experience at…read morethis year's SNMMI convention, learning at all the different symposiums from theranostics to patient care. The future is bright for Nuclear Medicine. RadNet is there to support us along the way.

I understand treatment is hard and not fun, so writing bad reviews is easy. But I have also been to…read morea few places over the last 15 years and I can say so many good things about some of them. I (reluctantly) stepped down from Monte Nido Vista to EDCC. This place was so horrible. Probably the worst IOP I ever went to. If you aren't a "perfect patient" they get passive aggressive, give you attitude and talk to you like you are inconveniencing them. I agreed to go with the promise that a certain therapist (who came from the RTC house would not be assigned to me because we didn't mesh well) and I got them anyway. The dietitian when I was there spent about 4 minutes of our sessions asking how meals went- then wanted to play card games the rest of the 45 minutes. Some staff would roll their eyes when I spoke up in group making me not want to participate anymore. If I got overwhelmed or overstimulated, I would get in trouble and told I was "being non compliant" if I stepped outside for 5 minutes to get fresh air. They did absolutely nothing to help support my PTSD, sensory issues and OCD. I was told at one point that I needed to stop acting like a child. There was also a time I got in trouble for not eating a snack they provided because it was expired. But instead of letting me get a new one, they marked it as a refusal, and comforted an adolescent who was crying. Which is another thing- adults and adolescents should NOT be in these kinds of treatments together. There was so much adults weren't allowed to process because it was "inappropriate" but if an adolescent brought it up, it was okay. I felt like I made so much progress at Monte Nido Vista, then immediately backtracked when I got to EDCC. It was so much work to undo the damage they did.

This program is terrible. Please run away. Don't waste your money…read more They treat everyone as though you have anorexia and force feed you. I ended up gaining 10 pounds in 1 month. I went from being overweight to obese with the weight gain. They kept says my weight gain didn't matter. I was pre-diabetic, had high cholesterol and became hypertensive during the program. My medical doctor said the treatment was ludicrous. I was encouraged to choose processed foods (cookies, ice-cream, chips) as opposed to picking healthy options. Our meal outings were to fast food restaurants. I'm in my 40s. Everyone else was in their 20s and 30s. Clearly they didn't know how to deal with an older patient with co-morbidities. This was the worst experience of my life. And I unfortunately experienced it at a time when I was at my lowest. I was forced to attend 30 days straight with no days off. When I tried to leave they said I needed to give the 2 weeks notice or else they would bill me $1000/day. That's when I asked my doctor to write a note and they reluctantly discharged me. Look up Resilience Treatment Center on Santa Monica Blvd instead.

Not bad for a hospital! The staff is really nice and is patient if you are there for the first…read moretime. I ended up getting the eggplant parmesan and it wasn't bad. I think I got rice pilaf as a side, with vegetables. There are plenty hot foods to choose from, with different cuisines and drinks available. It's a nice break from the waiting rooms or the ICU when you're there visiting loved ones.

My 27 week pregnant daughter was helicoptered to the Ronald Reagan UCLA CCU a few weeks ago. She…read morehas a rare (only 30 documented cases!) Heart arrhythmia. That's the kind of thing that you really want to be treated at a tertiary institution like UCLA! The staff were great. The Cardiophysiologist was able to map her ectopic atrial foci and prescribe appropriate meds after the rest of the Cardiology MDs got her stabilized. The Neonatal crew were constantly monitoring for any signs of fetal distress. Multidisciplinary medicine as it should be. I can't say enough to properly praise the care. And not to mention, they have a great cafeteria...worth stopping by if you're in the area for a bite!

Cedars Sinai is the best in the West. It is known as the Cadillac of all hospitals. It's a teaching…read morehospital so there's great concern from many people about what's going on with each case. You get multiple opinions at one time and there's always someone with a new idea. Science is alive and well at Cedars Sinai. The staff is amazing. The nurses and the clinical partners work as a team. No one ever waits for the other one to do their job. They do their jobs together. It's very proficient and efficient. Even the cleaning people are friendly. They always have a smile on a good morning. I think whoever hires staff at Cedars deserves accolades for their ability to find the best of the best in every aspect of the hospital. Believe it or not I enjoyed the food. I more than often ordered the salmon and the sweet pea soup. I was moved to a long-term care Hospital and I really miss the salmon :0) I would give Cedars Sinai 10 stars if I could.

I have been using this ER for years and today tonight is the LASt time. What an absolute cluster…read more They do not listen to patients. Never got my symptoms straight. Never even looked at or addressed most of them and when they finally called me after several people who showed up after me had gone and and gotten tests When I was finally called the person confirmed I was there for a "bug bite". I had previously need to Urgent Care and this exact ER after being advised by my Drs office due to a tick bite in June. After an appointment with my primary this morning I was sent with a written referral to the ER. 1) they never even looked at the drs notes. 2) the dr never asked about my symptoms 3) I explained my dr was concerned about meningitis's so they took a TON of blood and the. Did a spinal tap to test spinal fluid. After that procedure I was told I would need to stay flat on my back for two hours and would be discharged at 7:30. Then the room started filling up. Not just patients and staff but family and machines. As someone with neurological issues the amount of stimulation cases me to completely shut down. I was hyperventilating, sweaty and clammy, my head started pounding. I asked/begged to be moved someone where quiet (i was told the hospital was out of ear plugs) then when it was about time to be released they decided to do a brain MRI...my second one since June so I was a bit hesitant but was told it was necessary so I did it. The Dr who had been helping me had to go so she said another Dr would be by to discuss all the test results with me. He never showed. I had to ask four more times to leave and then my paperwork has a diagnosis of "headache"!'!! I didn't even come in with a headache nor was it a primary concern. I live with 5 migraines per week so I know a bad headache and I didn't even have one. The paperwork shows a complete lack of understanding as to why I was there and on top of that the ride and dismissive behavior and never getting the actual Fr to talk to me was mind blowing. I will never again trust this ER. HORRIBLE!!! As I left there were several other people in the halls screaming they just wanted to get out of that place. The "charge nurse" was by far the rudest with the most attitude and refused to listen to me and even though I asked for the Dr twice she didn't get one and made one minimal Change to my discharge paper. She showed a complete lack of empathy or understanding. I hope she finds a new profession soon. Cause she does not give a rats about patients.

I can't believe I spent 2800$ for this. But here we are! They're supposed to find the root cause…read moreand treat it naturally...well they pumped me with antibiotics and anti fungal medication for months! Not only I didn't get better I started having fever every week and the doctor kept telling this is part of the process... that the yeast is dying and those are the symptoms! Just another con artist center taking advantage of people when they're desperate! STAY AWAY !!!!

Spent over $600 for initial consultation and lab tests which gave me no results and if I wanted to…read morehave these interesting numbers interpreted, that's another $250 plus. Still can't believe I drove 1.5-2 hrs each way to this organization. My advice to this place, show some positive results and provide at least some answers before charging your poor clients. Otherwise we're taken advantage of and makes this place out to be borderline scandalous. Really hope those others got at least some help from your business. I was sure far from it and out a lot of money. Little effort received by them to resolve issue, just beware if you consider them for your guy issues.

For the parking. Vallet is $16. You can try your luck to get street parking. Don't go to nearest…read morepublic parking cause it cost $17 for 30 minutes and $35 for whole day. (-_-) A good size and decent seats for waiting room. No drink and food in the area. Nurses on recovery floor are extremely attentive and kind. Thanks.

My mother has now had two surgeries at UCLA Santa Monica Medical Center over the past three years,…read moreand both experiences have been outstanding. Every single staff member we have encountered--from the physicians and nurses to the technicians and support staff--has been first rate. The level of professionalism, knowledge, and attentiveness throughout the hospital is truly remarkable. The teams are incredibly thorough, compassionate, and accommodating, and it's clear that patient care is taken very seriously at every level. During stressful moments, the staff consistently took the time to explain things clearly, check in frequently, and ensure my mother was comfortable and well cared for. It genuinely feels like the "A team" works here. The coordination between departments and the overall attentiveness of the staff make a difficult experience much easier for patients and families. I can absolutely see why UCLA is considered the number one hospital in California. Our family is deeply grateful for the exceptional care my mother has received here.