I received the most lovable, socialized and smart kitten. He is the absolute best! I would highly…read morerecommend Sandra's Maine Coon kittens. Smokey is so curious, loves the iPad cat entertaining videos. I am very pleased with this cattery,

From the owner: Our kittens are home-raised, socialized, and absolutely adored! We are a small, home-based cattery…read morewhere giant "floof" balls with big personalities are loved from day one. Our Maine Coons are raised right in our home underfoot, on laps, and often trying to help with everything from laundry to paperwork.

I adopted my dog as a puppy in Jan. 2023 at 8 weeks. I had spent months researching rescue groups…read more I am so happy to have settled upon PawSafe. They were responsive to my questions via text or phone throughout the process. When I picked him up, the foster parents were there so there was an opportunity to hear see first hand how loved he had been. I waited a long time to adopt another dog, taking into consideration the high cost of vets, food, insurance, and reputable sitters. He I stretched my budget , but I was prepared, and he is worth his weight in gold. I had not adopted in years, but they were very transparent about the costs involved in the process. They indicated they would take $50 off the bill with proof of neutering, which they did. I was surprised by a couple of negative reviews I saw. The PawSafe Alumni Facebook group is very active. There are hundreds of very happy dogs and owners. We're like a family. I know people often write only when they have negative experiences and the rest of us do not, but I had to weigh in. Dogs everywhere deserve to be rescued. Do not be discouraged!

They have the worst staff my dog has an incision that noone has info about and they are refusing to…read morehave the doctors call me and now I'm at the hospital with vet bills over $3000 and noone cares. This organization is only for profit and does not care at all about the animals passing through.

Great place have always treat me and my dog Wonderful dr Roy is the best my dog hardy loves how he…read moreis treated

Dr. Roy has been our veterinarian for over 20 years. She has been invaluable in the care of all of…read moreour beloved pets. I have observed countless positive attributes as to her approach to her work, which most definitely contributes to this field of practice. Dr. Roy has an incredible ability to treat a variety of conditions that our animals have had over the years. Some of the diverse health conditions that she has treated include poly arthritis, ACL tears, kidney failure, heart sarcoma, unusual tongue tumor (calcinosis circumscripta), IBS disease and more. She is wonderful at explaining and treating these unusual conditions while bringing a sense of calm and understanding to each medical situation. It makes all of the difference as to how she communicates with us about our animal's conditions. She truly listens and gathers information about the vast array of symptoms that our pets have. She works with us to figure out what steps to take next and provides follow-up assistance to be certain that our pets are responding well to treatments. Dr. Roy goes above and beyond in the medical care of our pets. For example, we currently have a chorkie that came to us as a puppy with several unique medical conditions. Over the course of almost 9 years, Dr. Roy has used her expertise and skill set to treat these various diseases and genetic health problems that our chorkie has in order to help her to thrive. I am certain that it is because of Dr. Roy that our chorkie is alive and well today, and for that we are so thankful! In summary, Dr. Roy helps pave the way for all of our pets to have the best health possible. She helps us find the best way to meet the needs of each of our pet's health conditions for every stage of their lives. She consistently meets the challenge of helping us care for even our most high-need pets with fragile health conditions so that they may have a good quality of life. We feel very fortunate to have Dr. Roy as our veterinarian and we are so grateful for all that she has done for our pets! Sincerely, The Francis Family

I just want to say if you have never took a class here your missing out!! This place is amazing at…read morewhat they do! I have never been disappointed in the services they provide here. They care so much about your pup! They even accommodate for dogs that have a harder time. I honestly can not say a bad thing. I recommend them to everyone! We will definitely be signing up for more classes!

Never did hear back from anyone at this place. I wasn't asking for a refund, just a transfer of…read moreservice so I could attend classes another time or maybe get something from their shop. I don't live in the area anymore, so now they have just profited off of me.

-We adopted a 5-month-old rabbit (Azula) from Aura Rose Rabbitry (owned by Kristen Amaral) on…read more3/29/26 that was later found to be severely malnourished with serious, hereditary dental issues (malocclusion). -Immediate and extensive veterinary care was required, including emergency treatment, surgery complications, and ongoing high‑risk procedures with lifelong consequences. -Vet diagnosed the condition as hereditary, showed us the (easily identifiable) overbite, and explained that the condition worsened into total fracture of all 4 incisors due to being untreated while in the breeder's care for the additional 3 months (typically bunnies are adopted at 2 months). -Breeder's advertised claims (health guarantee, daily handling, litter training, lifetime support) did not match the experience. I contacted the breeder explaining the situation and asking for support. -Breeder refused our requested refund of the $500 adoption fee despite extensive documentation and medical proof that the rabbit already costing x3 this amount in medical bills (and climbing). In the end, I asked Kristen if she would have spent this time and energy saving Azula's life had the rabbit remained unadopted. Kristen blocked me across all platforms immediately after I asked this question, which is a pretty clear answer...

From the owner: At Aura Rose Rabbitry, our vision is to promote the health and well-being of rabbits through…read moreresponsible breeding practices. We believe that every bunny Deserves a loving home. We do not use traditional breeding practices such as small wire bottom cages. We raise all of our bunnies in a free roam area with litter boxes. Each bunny has their own individual “bundominium” filled with toys, tunnels, hideouts, and heat and AC. We spoil our bunnies so they will be loving and social pets for families and individuals alike.

Blu our Aussie enjoys going to Tolland tails daycare. Staff are always nice and love him. He's…read morealways tired when he comes home from his day of adventures. Pics were shared with me showing our Blu having fun.

Still waiting on my first appointment can better let people know after I've been there just…read morefinished with my first visit first groom ever was horrible. The job was not finished. He does not look like or smell like he's been bathed at all. I was told he was. His nails are still long and they said that they couldn't finish his head because he had too many knots. There are none. They're all under his chin that they didn't get and the bottoms of Pauze were not finished shaved. The further that did not get cut it still filthy. I will never bring him back there and then they charge more than they quoted the lucky I didn't go back to pay them and not my roommate because I'll tell you what they wouldn't have got paid. everything could be improved as for the answer from the owner I was only told one time to bring him to a vet and that was at the very end when we picked him up not multiple times everything you said on there was wrong. I just won't return that's all.

I was so disappointed with my last visit to get my dog groomed. they gave my dog vaccines without…read moremy permission and knowledge. my dogs onl go there for grooming and have a different vet. If I didn't have to get sedated, I would definitely go somewhere else

I had a good experience in the past but I felt that the technician was rude and shaming today at my…read morevisit and the doctor seemed to support her shaming of me- they wanted to make me feel that I was neglecting my dog. She had a skin issue that was making her gnaw at her fur and it got very matted within literally three days and with infected sores. The doctor pointed out that I couldn't prove that the matting didn't come first- insinuating that it was because she is due for a grooming.... which is why we are here in the first place to be seen to make a grooming appointment.....they basically didn't believe me that she had been experiencing a skin irritation prior to this that made her hair extremely matted in that spot. I would be willing to remove this review if my next visit proves to be better- they also tried to make me muzzle her myself and I had to go back to get them to put on the cone collar when I couldn't get it on her... meaning this is something they should already be doing for the price of the visit. There was just a sort of negative energy all around and I really hope it can be improved. It's not just about serving the dogs- it's customer service. The best part was when the girl shoved my dog's shaved off fur into my face rudely to show as proof of my maltreatment of my dog, seemingly. Steve- what specifically was said? It was the way she said it and her tone - was nasty. Hope that makes sense. The appointment setter said nothing I had experienced had happened and hung up on me. Also- the doctor didn't even say hello or greet me - basic stuff. Lol apparently also it's confrontational to ask about my dog's care and ask to not be hung up on..... what is wrong with this place? Lol I got no instructions about her e collar at all..... this place sucks.... There is no standard for customer service and everyone is rude - AND projecting that somehow you, the customer, are rude for being upset at what is happening. That's reactive abuse. DO NOT GO HERE. Steve- did you notice you wrote dogs should muzzle their own dogs lol- typo. But a clear example of how attention is not paid to detail at your business. I appreciate your thoughts about preserving your staff, but if there is fear there are animal handling gloves that are inexpensive and that is really their job - not mine - in my opinion and experience. Steve- more specific things- the girl from the start mentioned it had been six months since she'd been seen and so she'd need to restart one vaccine. She then mentioned it again a few times and seemed angry. She also seemed annoyed because she asked if I wanted an estimate- I said I think it's 250 right? And she said no it's not that's why I asked if you wanted an estimate in kind of a rude way...I said ok sure ( in my mind I was like why not just have the estimate ready and hand it to me lol?). I said my dog needed dental surgery bc my last doc called it that-plaque removal- and she argued that no it's not surgery in a very pissed off way it felt to me. Then she brought the fur as a trophy and seemed to be shoving it in my face and seemed mad about it- she kept saying it was matted do you see? As if I can't see it.... I don't think this is great customer service do you? When I said she needed to back off basically and get out my face lol she angrily slammed a book/ laptop (it was startling so I wasn't paying attention to what it was) on the desk. Edit- these people are lying. Look at all the negative reviews they have. They are the ones who are inappropriate and rude- don't ever go here- I will never take this down. YOUR treatment of people is aggressive- and this will come back to you in karma. You are wrong here and you should be reported to the better business bureau. The girl at the desk is a full blown liar- she just says what we she wants in response to what I'm saying on the phone to make me sound so crazy to her audience- I'm merely asking basic care questions. Don't go here. You should be ashamed of yourself and Steve you have no idea what happened you're just literally making things up you weren't even there. Basically to conclude, no I'm not paying you to slam laptops or books angrily at me or to put fur in my face angrily- or to hang up on me when I'm upset about it- no that's not part of the services listed on the visit description. The doctor was too ashamed to face me so canceled me as a client instead of responding to my phone call about yes her staff but also my dog's issues- lol as if I'm so wanting to go back. Best of luck with your business. Emily- you don't work in health care - you're a receptionist. I'd say it's a stretch to say that the techs work in health care either. Just as a last statement these people are crooks and liars don't waste your money here.