3/12/2025 Gormans Furniture delivered our leather recliner. We ordered the recliner end of Jan…read more2025 and it arrived just as ordered. We were wanting a smaller, less bulky recliner for our upstairs bedroom and this style fit our needs. The craftsmanship seems to be well made, great quality and the pricing was a bit on the higher side. The delivery crew took great care getting the chair up the stairs and around the corner without scuffing the newly painted walls or the chair itself.

I decided to stop here to see if I might be able to find a bedframe that would be reasonable and…read moredecently priced. The last time I went to this store was at the Novi location. Our whole living room set and dining room set is from there. Not exactly the most cheap place or low end. Let's see what we can find today. Nancy greeted me at the front door. She asked me what I was looking for and I told her a bedframe. She told me that there's displays set up all around the store and to feel free to look around. I perused around the store looking at every bed and the location. I only saw a couple beds that were of interest to me. I finally went back and looked for Nancy and asked her if she had any darker finished wood bed frames. She flipped her page and I noticed that they had a lift bed available. Interestingly enough we've been looking at lift beds for the last couple weeks now. This is the first time I am seeing it at a store other than IKEA. The bed I picked out by Durham with the Soma wood finish came to just under $3700. With the current discount from 40% to 70% off it would be $2,771. It's made of solid wood and I picked a simple wood panel board as well as footboard. It also has solid wood bed rails. The lift itself is a steel metal frame. There's a $99 delivery charge. Their delivery workers and staff will install and unpack the bed frame for us. The lift bed allows for storage underneath the bed, and the metal steel frame will provide the appropriate support for the mattress. And no longer requires the boxspring. Nancy said it could take about a week before she gets word from the warehouse on when the bed will be available for delivery. She said it could take up to 12 weeks to get the bed, but she would know more when she hears from the warehouse. She will let me know in a week or so and text me an ETA. No contact after two weeks about my delivery date. I had to reach out to the store to find out for myself after a few weeks after my purchase and no calls. The customer service was already tepid up until the sale was in the bag and papers were signed. Not what I was expecting for a more expensive store and definitely not the same level of customer service as what I received from their Novi location. I suppose I should have gone back to their Novi location since I have always had better customer service and experience there than I did at the Troy location. No word after 3 weeks about timing for my lift bed delivery, yet I received a text from the sales woman asking to leave her a review after a week. Does she really think she's going to get a glowing review without following-up with me and letting 3 weeks go by without any information about my order or any timing updates at all. It feels like good customer service is now become more of an exception rather than a rule. Follow-up and follow through should be a rule and not an exception in this or any service industry. I spoke with Delora at the billing or main desk area. She said Nancy is usually good about following up with her customers. She gave me the latest ETA for delivery for end of April. Who knew it would take 3 months to get a Wood Lift bed. I received a thank you card from my sales rep, Nancy P. Over a month after purchase. I kind of felt bothered that she has asked for a survey and now this empty thank you card to me. It feels very much like her going through her normal process or motions as the role of a sales woman at this point. A call or text to let me know what I could expect my ordered bed is all I cared about. If you want to know anything about your delivery, best to reach out them, as they would likely not have contacted me until it was due for delivery and to collect the other half of the dues. I paid half the day of the purchase, and I will pay the other half the day before it gets delivered I finally got a call by end of March that my bed was in stock and ready to be delivered and assembled. I spoke with Shelly. She and I arranged payment for the other half of the statement ahead of delivery for the first week in April. The bed took about 10 weeks to come in for delivery. Does that mean my bed is newly built then. I put the order in on January 21st. I got a call a few days prior to the delivery date that gave me a 3 hour window, 8AM to 11AM. The delivery was the easiest part of the entire experience. Called me about 10-15 before coming to the house. They were in and out in less than 40 minutes. The new lift pad goes up quite easily from the metal frame. It definitely takes much more force and energy to drop the bed back down. The color matches the existing dresser and bedroom set in the spare bedroom perfectly. I do like the simplicity of the headboard. Hopefully won't bed lifting and dropping the bed too often.

Excellent, from the product, to the customer service…read more I have a freaking stack of pillows that didn't cut it. And 2 that do. Those two come from Foam Factory. I have thrown away 3 useless mattress toppers. The one I use came from foam factory. 100% recommend.

Hi Haley.. Just…read morewanted to thank you and your team for the wonderful sleep I got last night.. the firm/soft ratio and complete lack of smell..... I love this mattress! Aloha!!

After shopping around a lot we found what we were looking for here in no time at all. We are…read moresleeping well.

I bought a mattress from Jeff in early 2017, and I continue to recommend him to family and friends…read more I wish there were more businessmen like him. Seriously, it's rare to find someone like him these days: honest, an expert, and sincerely cares about customers. I came to him with a unique situation. He could've just said he doesn't have a product that's a good fit for my use case because of the mattress thickness, but instead he made a recommendation for another company and told me the safety guidelines. Why? Because he wanted to help me. That meant a lot to me. I just ordered what he recommended without a second thought because I trust Jeff, and you should, too. Every opportunity I have to buy another mattress, I'm going straight to him. I pray God blesses Jeff with abundant provision for his honest business dealings, and I can't recommend him highly enough!

Came here lookking for a discount price mattress. Guess what? I found it! Sales people were…read moreinvolved, but not overbearing at all. Loved the price, the quality and the experience. Plus, they have a very reasonable delivery price. All that to say, Mattress Wholesale is the best place to go to get a reasonable piece of bedding. Period. Highly recommended.

We were in and out in less than 15 minutes. They didn't carry the mattress we purchased in stock…read more It's being delivered to our home in about a week. I'm happy to wait. We got a great deal and the customer service was great. Holly was super helpful and very nice.

Very friendly salesman, both Dominick and Tom in Southfield. We needed beds and a small couch and…read morespent 2 separate days looking. The selection was good but ultimately we bought at Robinson's because the had the couch that most fit our need.

Nice furniture, helpful sales staff and good prices makes this a go to place if your looking for…read morefurniture.

Needed a mattress for a 1960's high riser that is an odd size. Michigan Discount was the only…read moreplace in the country that could provide it for us. The mattress was shipped for free, and it arrived at the time we were expecting it. Finally...a mattress our guests will have a good night's sleep and we will rest easy knowing that

Someone needs to update website, website reflects appointment only at Warren location but they do…read morenot have any Brick + Mortar stores.

High end furnishings, reasonable prices, and an owner with extensive knowledge and impeccable…read moretaste. Mid appointed furnishings, also reasonably priced. No pressure, just excellent information. Parking out front and some on the side of the building, I was very comfortable in the area. Will absolutely return.

They have unique pieces. Some items are really costly but they look like quality durable different…read moreitems. The customer service is wonderful. Everyone their is very.....nice. They check on you but they don't over shadow you. They allow you space to make sound