im only giving two stars. i just got my refrigerator in September and now my freezer is gone out…read moreand I can't seem to get ahold of anyone. I got my refrigerator from the warren store. when it was brought in it was making this noise but I wasn't trying to complain due to the fact that I was already having trouble getting one from Lowes. now I've just lost food that I just purchased

I recommend NEVER ordering anything from American Freight, especially the Warren, MI location. I…read moreordered furniture for my home and only received a parts of my order the day of delivery. NO ONE contacted me to inform me of anything nor provided any solutions to resolve the matter. Their customer service is PISS POOR & their delivery service is a major rip off. DONT WASTE YOUR TIME.

Really great place! They had products priced all throughout and we were able to ask questions very…read moreeasily to the salesman. The options were exactly what we were looking for.

Bob's Discount Furniture Don't waste your time shopping…read morethere. I bought the Viking power sofa & manual Viking loveseat almost 4 years ago. Bought the extended warranty. They fixed the light in the sofa (after about 6 months). Fixed the motor on the one side of the sofa after delivery. Then when the brace broke OFF under the foot rest...nope don't cover that! Piece literally broken in half then came right off under the footrest. Their Guardian Protection only covers accidental not manufacture defect. They can't even tell me who the manufacturer is! I will NEVER give any of my future business to this store. No matter which state I live in. Tell your people NO! Now I have a sofa with a broken piece under the footrest, who knows how long it will last. $3200 for JUNK.

Buyer beware. We normally like to use small and locally owned businesses, and find that they…read moretypically provide superior service. That isn't the case here. Our new mattress was delivered, but the crew refused to take our old mattress and foundation, contrary to what Tarik had told us would happen when we purchased the new set. The installation crew leader was rude, unprofessionally dressed in pajama pants and driving a rental truck, and told us that they could not put the old mattress with into their truck because it had slight staining. He indicated that they were a subcontractor to the store and not employees. You had to look very hard to find a small sweat stain on the mattress, which was their excuse. To make things worse, he then said that they couldn't dispose of the foundation because they only take complete sets of mattresses and foundations. He said that they donate the used mattress to churches, but nothing of this nature was mentioned when we purchased the mattress. Our 12 year old mattress was quite worn out and I can't imaging anyone wanting it - it is ready for the landfill. Basically, we feel that we were lied to by Tarik. Should anything happen that requires a warranty, I no longer trust this store, as my gut feel is they would shirk their responsibility or tell us more lies. We were shopping for two mattresses, but I can tell you that the second certainly won't be purchased from this store.

Wow! What awesome service we received here. My husband and I were in search of a new mattress and…read morewe both had different preferences on types of mattresses we thought we'd like. The daughter who owns her store with her mom was super helpful, giving Recs and letting us try out each mattress. We went to a large mattress store after this and got terrible service and Ended up going right back to Mattresses and beyond to buy our mattress. We love it! Highly recommend.

ALERT - BUYER BEWARE…read more I recently had furniture delivered to my home, and the experience was beyond unacceptable. The delivery team caused significant damage--holes in my walls, scraped paint off my railings, and even ripped out ceiling light fixtures. When the company sent someone out to "fix" the damage, the repairs were rushed and poorly done, leaving my walls looking worse than before. To make matters even more frustrating, the owner contacted me with a dismissive and unprofessional attitude. Now I'm left paying out of pocket to properly repair damage that THEY caused. To top it all off, one of the movers behaved inappropriately and asked me for a hug. Completely unacceptable. I take pride in my home--it's a beautiful condo--and this is the condition they left it in. I will NEVER shop here again. Please think twice before using this company. Shop at your own risk.

Sales man was very helpful to help me find the furniture that I was looking for they were nice and…read moregentle talking to me about the furniture and when it could be delivered to me and also the payment plan to pay on every week or every two weeks I enjoy that visit and I took my grandbabies with me and they gave him something to drink and eat cause they were real nice

So happy I chose this place for my mattress. Not only was the salesman welcoming and kind he was…read moreknowledgeable on the products and which best suits our needs. A+

High quality, excellent service and delivery. We recently purchased a new sofa and Jasen's…read moredesigner Lottie was wonderful in helping me narrow my choices to the ideal sofa. We haven't purchased upholstered furniture in a long time and I was worried that the quality would not be what it once was but I was wrong. We got a beautiful sofa (added an upcharge for extra firm cushions) at a reasonable price. Delivery was o time and went perfectly. I won't be waiting so long to replace the rest of my furniture.

I bought a mass-produced desk from Jasen's that ended up having an issue and a replacement part was…read moreneeded. The replacement part arrived but also had defects (no fault to Jasen's, this was poor quality control from a supplier from overseas). I was given an option to either order a third part or I could return it nearly a year after purchase and use the money towards a different desk, I opted to build a custom desk through Jasen's and it was a wonderful experience. For the price, if I built this myself I wouldn't be saving much and that's not taking into account the cost of my hourly rate. Joe was with me every step of the way, ensuring that everything was handled properly and all the details were covered. I highly recommend this place. They have great customer service regardless of what other reviews say and they went above and beyond to make sure everything was right.

Best game around if you need a great Mattress. After looking…read morearound for a new mattress my Dauther told me should compare there prices and I'm glad that I did. There prices are great, 20-30% less than all the other places. Great service and fast delivery.

Needed a new mid range mattress for my teenage son. Ronnie instantly greeted us as we walked into…read morethe store which is very clean and has a good vibe for a mattress store. He is extremely knowledgeable and friendly. We were presented with a range of mattresses and Ronnie was very cool and helpful with finding us a mattress in our price range. I highly recommend this location to anyone looking to buy a mattress. If you find one elsewhere they will even price match it so there's no reason not to buy local. He began running this store since early 2025 so negative reviews from before this point don't necessarily apply.

Great selection, salesman helpful, fast delivery…read more. I purchased 4 year bumper-to-bumoer warranty. Nice option.

Our furniture purchase of couch, recliner, and reclining live seat are extremely uncomfortable. A…read moreservice person inspected our furniture and made a couple adjustments on the electric sofa but was unable to satisfactory explain the bulging and bunching of the seating. It is necessary to use pillows to off set the sagging. His comment before leaving is that Gardner White does not guarantee comfort unfortunately. We are paying over $5000.00 for this set and have zero expectation of it in lasting that long. We are two senior citizens and we are not romping around on the furniture. Is there any recourse? Connie &Don Wolfgang