My first trip they went out of there way to help me. Very fast and great service. Thank Youread more

Very good drivers, very personal able, on time or will call to let you know if they are running…read moreslightly behind, Anthony is a great dispatcher and easy to work with and their boss when you get lucky enough to have him drive, he is great and funny to talk to too.

great company top of their business. efficient, courteous, professional. high quality service and…read moreskill.

the pt staff from care tenders and metro health is great I'm getting on my feet again. its hard not…read moreto know the staff in such a big place like metro I did not even know I had this profile made to learn appropriate chain of command I came home from the hospital the pt were right I'm ok yet I did not spring back the way I used to I feel like its a whole new back, I sleep a lot I got to get back to minding my own prayer book, not worried about others:going places with my friends, painting, I'm constantly bothering Dr. Beldings nurse Jess about getting in my bath water and meditating, relaxing brother and sister sometimes things happen in your life where you feel so alone, what's the use but as the Pope is having 25 hope, I hope we can all find hope in our homes, neighborhoods etc. and in the helping profession to start over trust again that there are good people in this worlds little steps, needing my Lord every step of the way my step grandma used to say don't get into anything your guardian angel can't get you out of please forgive me

I used them 4 years ago, great service. This time so disappointed, my 90 year old mom was in the…read morehospital for many serious issues. I needed someone to make sure she was doing ok. They never showed When they said they would. Thankfully she was ok. I felt they really didn't have time for us or didn't care. I would not recommend them. Very disappointed.

I have been using transport services for about one year to take my wife to doctors appointments…read more She has to be taken in a wheelchair as she cannot walk. This has proven to be very expensive as I have to self-pay. I called JMI Transport and was pleasantly surprised with their service. Their van is brand new, state certified, and well equipped. And the cost was very manageable. Same trip, same miles, same time, lower cost! The driver is also certifed and trained for CPR. Very safety first individual! Great find!

I was brought in via ambulance two times within a 3-day period. I broke my wrist and was taken to…read morethe ER. The first visit to the ER, the employees were super friendly. The nursing staff was on point; they numbed my arm really well and adjusted my wrist bone that was broken. Afterwards, I was sent home. Everything was fine once I got home, but I had no sling and a very heavy cast on the following day. My whole hand was numb, so I called to talk to the advice nurse. I was advised to come back to the hospital because something wasn't right. The second time I went back was two days later via ambulance again to the ER. I was taken to a room they took the cast off, but they didn't give me enough pain medication when they were adjusting my wrist. I almost jumped off the gurney. I was in so much pain. I complained to the doctor that was fixing my wrist about the pain, but they didn't do anything about it. The water used to apply. The plaster was so hot; it was literally burning my arm. I complained about it to the doctor. Of course, they did nothing about it. I'm not a type of person that complains about anything. The second time, I was not impressed whatsoever. That is why I'm getting such a low score. I don't know if it was the other staff or is it the doctors or what the deal was, but I was not happy about it all. I complained about not having a sling the first time around. Why the cast was coming off the second cast literally came off two days after I got the cast on. After that, I was done. I went back to Cleveland Clinic. I'm sure there are other places in this hospital that are decent, but as far as my experience, I will not come back here.

Senior family members utilized many aspects of MetroHealth for over a decade. Excellent attention…read moreand care. Friendly staff, nurses, doctors, rehab specialists who are at the top of their game. Fantastic communication and follow up from start to finish.

Staff is friendly, caring and professional. Tested for any possible issues and handled my care…read morewithout delay. Have always had positive experiences with summa urgent care locations and will continue returning to them. Thanks summa green!

Walked right in, only had to wait a few minutes. Friendly reception and nursing staff, nurse…read morepractitioner recommended some lab work and they took it right there. This is my second visit to this location. The first time was in the summer and I had serious symptoms that were beyond their scope and they promptly referred me to the ER which was a literal life saver.

Don't even bother to call. Used this company for several years. Service got worse & worse & they…read moreblamed me for being too picky. We had aides who went thru our personal drawers, ate our food, lied about the work they were doing when we weren't home & let my son sit for 4 hrs with no food or drink. I'm sorry, if they are being paid they are expected to care for my son. Several times they called me at work 1 hr before someone was to be there to meet my son & told me there wouldn't be an aide. Totally unacceptable!

I used this company for my dad and they did such a great job. I cant say enough about their service…read moreand great staff. If we ever need home care again, we will be using Protem