Mr. Standings Ball transported on 2.12.26. Even though my wife was is pain and miscommunication…read morebetween providers he was great. He made my wife comfortable. . I would recommend this man to everyone. Thank you Mr. Ball.

The driver was polite and helpful but The van was old 25 to…read more35 years old. I was in a wheelchair and the bumps were painful I know they have better vans 250 miles with bad shocks

Great Service, Good correspondence, Punctual, Dependable, and Hospitableread more

CAUTION!! DO NOT MAKE AN HONEST MISTAKE!! JENNEL HAS NO COMPASSION FOR THE PEOPLE THEY TRANSPORT!!…read more I made one honest mistake, and she didn't care! I had called for a ride, they couldn't return me home because their drivers "don't work past 5:00" NONE of the other Medical transport companies do that. They don't get off until everyone is returned. The air quality was extremely bad that day because of the fires. My doctor that I was seeing that day, told me that I needed to find a way home, rather than trying to find a bus stop close to his office, and waiting about 45 minutes for it to come. So I called Precious Cargo to see if they could. She told me to call the transportation supervisor. So, I called the number she gave me. When the guy answered, I was talking to the receptionist in the Dr.'s office. I explained the situation, he said he would call me back in a few. Then, Precious Cargo called & said they were coming to pick me up. I found out a couple of days later from Jennel, that the transportation supervisor I talked to, was not Precious Cargo's, it was my insurance company's. She told me that I had filed a grievance on her. I told her I didn't intend to do that. I apologized, called my insurance company. For the next week, I tried my best to apologize, explain, apologize, made phone calls to fix what I had ACCIDENTALLY done, APOLOGIZE, but nothing was good enough for Jenell!! So I missed several appointments, but guess what? I found another transport company besides Precious Cargo who is SO busy since Merit pulled out of Redding, mostly because people don't like you Jennel! Good Job!!!

We met Kyle while we were out and about on a VERY cold night a while back, and were SO excited to…read morelearn that our area had such a safe, accessible and AFFORDABLE taxi option! Kyle had a very warm and kind disposition, making it a relatively easy choice as two young women who were out for the night. Mt. Shasta taxi and their drivers are great - what an asset to our small mountain community!

Mt Shasta Taxi picked me up at the hospital. I was feeling so poorly, very out of it, ( nothing…read morecontagious) medication reaction . I wish I could have remembered the taxi drivers name, he was sweet and compassionate. The car was immaculate, very smooth and got me home quickly . The fee was reasonable too, plus, I was so happy that I had a way to get back and forth from one destination to another without calling a neighbor. Thank you Mt Shasta Taxi. You were my angel that day!

This company used to be good They have recently become truly…read moreawful in the last 6-9 months They should never transport the disabled They do not care about their health or safety No ethics, No integrity No proper transport of the disabled NO Customer service Their other online reviews are ALL written by their staff and their owners and are Old. Tried for 1 year to reason with them in writing. I wrote detailed requests about how they are harming clients. Instead of improving or even responding They blocked me from their only phone number Their drivers do not show up at their pick up times They endanger housing and health concerns of their most vulnerable clients By ignoring feedback or improving There is Non-existent customer service Look at their website There are no phone numbers no managers no contact info no customer service When I called dispatch *before they blocked me* a young girl in Ohio picked up she knew nothing She could only give me her manager's email address--(who supposedly is the CFO-what a joke) contact But: NO customer service No ethics, No integrity No proper transport of the disabled

I've been riding RABA for about 10 years, and it has consistently gotten worse over time…read more Paratransit riders are the last priority for RABA. Run About has taken over as their main focus. Keep in mind, Run About riders pay HALF of what paratransit riders pay, plus most of them are able bodied and can probably walk to wherever they are going. I can't count the number of times my bus was late because my driver "had to go get a Run About rider at the last minute" (which, as previously mentioned, took precedence over me) before picking me up. So wrong. Also, if you happen to have a doctor's appointment, try to make other arrangements. They will NEVER get you to your appointment on time. Seriously. I can't walk or drive, so unfortunately, I have to depend on them. I have no problem with the drivers, its admin. staff that is especially difficult to deal with. Hopefully things will improve in time. For now, we have to deal with it.

Most of the drivers are great, caring for people, and NOT rude. only reason for 3 stars is that the…read morebus from / Shasta Lake Is on a 1 hour schedule. Some of the busses are older, but in Good repair. I really like that they have started a Church Buss program. Shasta Transport dropped the church busses, so have not been able to get to church. They also told me that they can not pick me up because I live too close to a Buss stop.

This company is the best transportation company around this area. The drivers are friendly,…read moreprofessional and actually care about you. I have always gotten to my appointments on time. They go the extra mile for you. I highly recommend Gold Country Transportation.

Awesome crew! Dependable, reliable and friendly. I have to go though Logisticcare to get to my…read moredoctors appointments and your company is the only one that can transport me. I have you down as my go to medical transportation company.

Curious always helpful and vehicles are maintained and very clean the drivers are always on time…read moreand go out of there way to make there customers happy and the staff is amazing and extremely perfessional

I get transportation help from lift assist for my special needs adult child. Christi has been my…read moredriver and she is fantastic! My son trusts her. Very friendly and very helpful. I know my son is in good hands when traveling with Christi. I can't thank Christi and Lift Assist enough.

AVOID at all costs !! Im older disabled woman (widow) and they didn't show up too take me too my…read moreappointment, nor answer their phone or text. In addition they didn't contact me about trip home & just left me ? Not Recommended!!

On wednesday January 14 2026 , at about 3:30 pm, I, along with several coworkers and paitents,…read morewitnessed a driver speeding through a 1 way lane going the wrong eay near the main entrance of Sutter Hospital in Roseville, CA while pickong up a paitent . We tried to get the man's attention but he sped away while shouting and using foul language towards Sutter employees. We attempted to call and complain but the dispatch driver hung up in our faces. Would not recommend under any circumstances. Very unprofessional in regards to road rules and patient safety.

Redline does pretty good with getting you to and from your trips but the downfall about this…read morecompany is they don't call to confirm your appointments the driver doesn't call to let you know they're going to be here so by Monday morning I don't know if I'm going to be getting picked up and this has happened numerous of times with redline and their website says they're open 24 hours a day 7 days a week and that's not true either I have tried and tried to get a hold of the company for a few days and I can never get a hold of him and their message says that they're not there or not working so their website is not true I don't like giving people negative comments but this company has never tried to change even though I've asked them too many numerous of times they have just shown that they're not very consistent or maybe even committed they have always gotten to my location always on time that isn't the issue it's with the company itself I just don't like the fact that they don't call to confirm my trips I'm sure they get a lot of cancellations after going to the clients home cause they don't try to keep that from happening but like I said the drivers are always here at the right time they just don't call to find out if you're going or not

They are jerks i had a pick up time for 11am from a appointment but my chronically ill baby had to…read moretake lads so I ask if the driver could wait he said I will wait as long as I needed then I get a call from dispatch say he can't wait anymore I gonna have to call my insurance to get a new ride if I didn't get there now so I left just before I could get my baby's labs done and now I have to wait until Monday to get her labs