They never answered my email. Not professional. Hours are limited unlike many of their competitors.read more

As a senior citizen, driving from Chico to Sacramento Airport is not an easy task, plus the parking…read moreand walking, locating the terminal, etc.. Mom and Pop's Shuttle Service came to my rescue, a comfortable ride to the airport in ample time for my flight. Honestly, the reasonable cost for this service is worth dealing with the traffic, the parking, the walking and carrying your luggage, seeking the terminal you need. Five days later, the ride home was prompt and relaxing. A great way to start and end your journey. Mary Hall June 6, 2025

Shannon was very responsive in getting me information. She was here early and got me to Sacramento…read moreairport in plenty of time. She's very friendly and provides water and snacks for your trip. I highly recommend her! Thanks Shannon!

Shannon gave my daughter a ride to the Sacramento airport from Chico State University. She was…read moreproactive about getting in touch with my daughter the day before and was on time for pick-up. I would absolutely use her again for a safe ride for my daughter to the airport. two thumbs up!!!

Great chauffeur and a really nice car! Thanks for making our daughter's birthday special!read more

The driver was early, found me by baggage claim, assisted me with my heavy bags, and took the…read morefastest route to my house. I'll be calling King's Limo every time I fly.

Will never use this company again. Rented a limo and made it very clear we wanted elegance. There…read morewas no privacy window. Requested champagne and sodas. It had hardly any ice, no champagne, plastic cups, no sodas. Had to stop at a gas station on the way to purchase champagne. The driver was awesome trying to make the best of a bad situation. The owner Mo threatened to sue me for my honest review. Then said he would refund $100. Was in pending transactions yesterday, and today it was removed. What this company portrays on their website as their fleet is not what you will get.

Used Van Man Charters for my wedding on 5-24-15. Worked with Casey to arrange shuttle service…read morebefore our wedding to the venue, and return service after the wedding to the guest parking and guest hotel. Worked with Casey over the phone to make the reservation, arrange payment and determine logistics. He was great and easy to work with. Cost of service was fair. The driver assigned to use the day of the wedding was David. Our guests had only wonderful things to say about the shuttle and the service that David provided. The service we paid for upfront was from 3:30 pm to midnight. After that point, we contracted directly with David and he drove out guests until 2 am. We would recommend them to anyone in the area! We were very happy with the cost and service.

Very professional and my "only" serious competitor" in town! Someday I hope to be as excellent at…read morerunning a business as "Elite Limo". Thank you Randy for your referrals and excellent clientele.

They were on time and professional throughout. We had called a few companies in Yuba city that felt…read moreodd or just didn't seem to listen well. Glad we went with this company!

Dave's service was prompt, very friendly, and prices are very fair! Dave is replacing LYFT, as they…read morewill not pick me up anymore due to my EXPIRED DRIVER'S LICENSE! That is WHY I need a driver! I don't have a car l need rides! Dave is also replacing GOGO GRANDPARENT! They claim to be budget friendly, but so many third parties, too expensive! THANK YOU DAVE!

We've used Dave's Taxi 3 times now to get family from Sac to SFO and they're honestly the best. I…read morebooked with Sam on all 3 occassions. Super reliable, always on time, and just makes the whole airport situation way less of a headache. Totally worth it if you don't feel like dealing with that drive yourself.

Used the shuttle service a few times.. Honestly, there has to be a better way to do this.. You go…read moreon the website, you request a ride and you pay, then what? You get a confirmation email that's pointless. Like this morning. I put in a request like 2hrs beforehand. At no point did I get a call or text with an eta, like I have in the past. 30 minutes before pickup, I sent a text, asking if the ride was confirmed. I waited and waited. No pickup. 45mins later, I had already made it home. I sent another text asking for a refund (I know they like to keep the $ and use it for your next ride but I'm not doing that again!) I then called. Twice. No answer. A muffled voicemail. Meh..

Pricing was very reasonable compared to other services in the area, and I appreciated that they…read moreaccept both cash and card. I also liked that I could call and speak to a real person instead of just relying on an app.

It's very unfortunate that the quality of service is as poor as it is. On numerous occasions have…read morethey said they will be able to pick me up in an estimated time and never shown up. In addition to that recently within the last three months they blatantly refuse to pick up the phone. For the pricing that they charge service should ultimately be way better . The reason for my complaint is due to lack of service on their behalf as a business has caused numerous inconveniences on my part. I have been a paying customer for the last five years and understand that there are situations where things have changed last minute, however communication should be clear. If their driver does not want to do a drive then that should also be fully transparent. Ultimately, I will not be using their service any longer and hope that they fix these issues relatively soon so others don't have the same issue.

Was able to leverage this service again while in Napa, and this time, Michael picked up my wife and…read moreher father for a surprise Mother's Day dinner in Calistoga! Michael was super communicative throughout the booking process, and I'm so happy that I've got a trusted transportation contact in Napa. Don't hesitate to book them for your next trip!

Mike was phenomenal for my daughter's wedding!!! He was early and was so patient with my…read moredaughter's tardiness!!! I highly recommend 4M Elite Car Service!!!